Tim Hortons

Nihal and Navroov provided outstanding service, polite, respectful, and swift. Best wishes to the entire team, and keep up the excellent work. Your service is appreciated.

My wife and I walk to this location almost daily. We have the same thing most days; a French vanilla and a latte. Today we went and the person at the cash did not tell us the latte machine was not working, he charged us for a latte which is more than a regular coffee. I was served a medium coffee half with hot milk. When I sat down and realized it was not a latte, that's when I was told the machine was not working. At that time, the people next to me said the same thing happened to them. I will say that I felt cheated.

Honestly, this has to be the worst Tim Hortons. The order is NEVER right. I tend to give more chances than one deserves but not anymore… ordered a double double and a 3 cream/2sugar and we got 2 milk/2sugar and 2 milk/1sugar… how do you get that so WRONG? If you don’t hear a person properly then ask again, don’t guess… Your workers should be ashamed of themselves for continuously getting orders wrong! At any time of day too… So frustrating!

Drive through. Wrong order double double got black. Donuts all dry. Could not understand staff

Service was very slow at this Time Hortons location. There were plenty of staff but it seemed to me they were more focused on drive through service than looking after customers who walked in the door

Horrible service, rude staff, returned order and they wouldn't rectify the problem. If I'm paying for a large ice cap and espresso, don't give me an iced coffee. And tell me that's what I drink and ordered

Tonight I came over here for a cup of coffee after a long drive and I stopped in the drive thru but nobody responded so I go straight to the take out counter. Then I try to oder there in counter. Then guy in counter said I have to go back to the drive thru again to place my oder. Am the only one customer was there but still he want me to go again drive thru. He don't even say that polite. Seems like a show off or maybe he don't want to work.
This kind of behavior of employees make a bad impression to the customer about the restaurant. For a restaurant their customer is like a God.
But for these kind of employees, customer is a burden. Because they just need they pay. They never care about customer or restaurant getting business. An employee can be a reason for growth or fall of a restaurant.
For me, this incident is nothing I went another location and I brought my coffee.

November 4th, @ 1 a.m. Went to the branch to read a book, but the guy said NO DINING! I Asked how come other branches have, said but we don’t. While I had asked other staff during the day in the same place, and they had said they do have DINING overnight!

And the rudest part, was he was happy for this refuse, and laughing! Asking him why he's doing so, he said he could be STRAIGHT!

You know. Standards changing fast, with hiring people, don't like their jobs!

Agreed, worst tims ever! Such bad service and mismanaged. They dont complete orders per invoice & argue.

This location is in dire need of a renovation and some maintenance, but dining in is always lovely here. Typically friendly service. The best part is hearing one of the workers sing every morning. She's great at it!

This is the worst Tim Hortons I have ever been to. The girl (loveleen) at the drive thru was so rude. She won't let me add to my order even though I just wanted to add muffin to my order. She threw my food at me and shut the window on me. I had to turn around the drive thru and I asked her why she shut the window on me and she was speechless. She has bad customer service.

Management is the worst! I served this place for 2years regularly. The management is “cheat”! They transferred me to Winnipeg location under same ownership and manager never hired me! I had to face many problems. SUCH A BETRAYAL! Planning to file a serious complain. RACISTS!

Great Service, Friendly Staff, all menu options available. Only issue- Washroom stinks very badly.

I bought 4 donuts but they shoved the donuts in two small paper bags (they were definitely designed for one item, too small for two donuts!). I hope they will ask customers if their orders are for inside or takeout. But they are nice most of the time.

This is the worst Tim Hortons I have ever been too. I actually avoid it like the plague. The staff is SOO rude and basically don't say anything, they just throw your food at you and close the window as soon as possible. It's actually a joke that any of their staff was hired to work customer service.they don't even have basic manors.
The food is SUPER inconsistent. Sometimes its inedible. The quality control is extremely poor. I actually paid for "extra" cream cheese for months just to get a tiny essence of cream cheese on to my bagel.
Go to any other Tim's if you can.

Awful service, morning staff really sucks at customers service, always mess up the order and really rude, won’t recommend to anyone.

Best coffee and donuts place is Tim Hortons that for sure but this particular establishment is small compared to other branches.

Can't stand that they put donuts with chocolate topping in a bag. So when you take the donut out of the bag the chocolate gets ripped off the donut.so dumb.

Im going to this Tim Hortons from last 3 day in morning around 8-8: 30.
Staff here is very rude.