Transcona Country Club Wedding Receptions
10 reviews 2070 Dugald Rd, Winnipeg, MB +1 204-222-1640 www.transconacountryclub.com suggest an edit
02 May 2023 7:27
Just had my daughter and future son in law’s Wedding social at this venue. We can’t thank Justin enough for his professionalism and attention to detail. He made it so easy for us and the social was a tremendous success. Listen to Justins suggestions and you will be very happy with the outcome. Justin certainly knows this business. Thank you again Justin from the bottom of our hearts.
03 March 2023 10:20
We were very disappointed with the way things turned out and can't believe how everything had occurred, it was extremely embarrassing and all of our staff and families had to pitch in to make the event successful.
Here are some of the things that occured:
1) We paid 300 dollars for event turn around and tables to be set by 5pm upon our guests arrival, when our staff returned at 430pm we found there were 12 tables with no table cloths and Jennifer running back and forth to look for tablecloths to fit, we PAID and rented table clothes from the venue but all were mismatched and dirty with stains.
2) We paid for cutlery, dishes and cups for the tables, nothing was set when we arrived, our coaches and athletes had to set all the tables with napkins and cutlery, but we ran out of forks and had to go and wash them ourselves.
3) glasses were not put on the table and were also dirty, there were not enough water jugs to put in each table so we had our parents and staff helping to fill them as well.
4) I had emailed and asked for the bar to be open at 5pm, I have the email to prove it, the bar did not open until 6pm. We were charge from 430 to 1030 for bartenders
5) I had paid on my invoice for two bartenders and 2 security and 1 busser/1 dishwasher for the event, there were 3 staff total and the one staff continued to tell us he is not an employee and just a boyfriend helping out.
6) We had tried to help Jennifer in any way we could to make our event run smoother, but she was very overwhelmed with everything happening
7) We paid for coffee and tea service, to which neither were plugged in, so when people went to get them it was cold and undrinkable.
8) there were church people in the venue we rented for a private banquet testing bass guitars for the Sunday service.
9) All day the bathrooms were dark, and there were cleaning supplies all over the place. We asked multiple times for this to be fixed and it never happened. Children were scared to use the washroom due to the darkness.
10) We were under the impression that pop was going to be free at the bar. It was not, so we asked if we could include it on our tab and put it out by the table, Jen was upset about this and overwhelmed. She finally allowed us to do so and then the venue ran out of certain pop and just grabbed whatever they could to put out.
11) Initially we were conversing with Dale, and a lot of things seemed to get lost in the cracks. Jen told us we did not need bussing staff for the event, so we cancelled ours but then it was clearly apparent that we should have kept them.
We would appreciate a response at your earliest convenience or to speak to a manager regarding our event.
Here are some of the things that occured:
1) We paid 300 dollars for event turn around and tables to be set by 5pm upon our guests arrival, when our staff returned at 430pm we found there were 12 tables with no table cloths and Jennifer running back and forth to look for tablecloths to fit, we PAID and rented table clothes from the venue but all were mismatched and dirty with stains.
2) We paid for cutlery, dishes and cups for the tables, nothing was set when we arrived, our coaches and athletes had to set all the tables with napkins and cutlery, but we ran out of forks and had to go and wash them ourselves.
3) glasses were not put on the table and were also dirty, there were not enough water jugs to put in each table so we had our parents and staff helping to fill them as well.
4) I had emailed and asked for the bar to be open at 5pm, I have the email to prove it, the bar did not open until 6pm. We were charge from 430 to 1030 for bartenders
5) I had paid on my invoice for two bartenders and 2 security and 1 busser/1 dishwasher for the event, there were 3 staff total and the one staff continued to tell us he is not an employee and just a boyfriend helping out.
6) We had tried to help Jennifer in any way we could to make our event run smoother, but she was very overwhelmed with everything happening
7) We paid for coffee and tea service, to which neither were plugged in, so when people went to get them it was cold and undrinkable.
8) there were church people in the venue we rented for a private banquet testing bass guitars for the Sunday service.
9) All day the bathrooms were dark, and there were cleaning supplies all over the place. We asked multiple times for this to be fixed and it never happened. Children were scared to use the washroom due to the darkness.
10) We were under the impression that pop was going to be free at the bar. It was not, so we asked if we could include it on our tab and put it out by the table, Jen was upset about this and overwhelmed. She finally allowed us to do so and then the venue ran out of certain pop and just grabbed whatever they could to put out.
11) Initially we were conversing with Dale, and a lot of things seemed to get lost in the cracks. Jen told us we did not need bussing staff for the event, so we cancelled ours but then it was clearly apparent that we should have kept them.
We would appreciate a response at your earliest convenience or to speak to a manager regarding our event.
06 February 2023 12:26
My fiancé and I just did a tour with Justin. We were expecting max. 1 hour but we were with him for way longer and we are so excited! He showed us his past work and want he envision for our upcoming wedding! We were not expecting to book right away but we loved his vision, his passion and his ability to listen to everything we wanted! We know we are in great heads!
25 January 2023 10:08
Justin was wonderful to deal with. Communicated well, friendly and professional. Feel confident in planning an event with him.
10 January 2022 0:23
Absolutely horrible staff to deal with. Bev the so called event planner was disorganized, late or absent for most of the event. Bathrooms were disgusting staff didn’t have a clue, didn’t know or want to handle anything and the security was a joke.bar staff was slow and waited for drinks forever people even bringing in there own booze. Don’t recommend ever dealing with Bev!
05 January 2022 15:54
I went to a celebration of my friend’s life at Transcona Country Club, the service was amazing, the supervisor Bev was friendly and helpful, the bathrooms were clean and the food was delicious. My only complaint was that the coffee was a little bit strong. Other than that, my time honouring my friend’s life was respectful and enjoyable. I would highly recommend booking events here.
01 December 2021 4:29
We had an appointment booked for a site visit, and the representative did not show up for the appointment; We had to call her and she didn't even know when our appointment time was. Beverly Villagarcia is very unorganized and unprofessional - Unfortunately because of this we could not do business here.
22 October 2021 5:55
Bev really made my wife and I's wedding really less stressed for she had vendors already recommended for our event! Really enjoyed our beautiful night ceremony and was blessed to have Bev help us! Kept in communication with us and was great to communicate through all of it with the ongoing pandemic and with the so many restrictions in play
08 October 2021 14:51
Extremely unprofessional events coordinator Bev.couldn't even be bothered to show up to the tour she scheduled for us to possibly have our wedding and social at TCC. Called her cell twice didn't even answer. Would highly not recommend wasting your time.
09 May 2021 9:24
A serene environment with lots of parking space and multiple halls to have functions, halls that can accommodate up to 1000 people