Whale Car Wash

I'm going here for more than 10years never saw an idiot, Nonsense, and above all the employee right now working there don't know how to respect, talk without customers, Employer has look at it otherwise you will sit free without work specifically with Punjabi comunity not recommended to anyone Bad dehaviour.

Sadly Vacuum shop didn't work properly then I asked the man who worked there if he could do something about it then he said that it is what it is and that if the Vacuum didn't work it was people's fault cause people Vacuum dogs fur and that's why lol. I checked in and clearly this guy doesn't like to work and clean those Vacuum houses that by the way are disgusting. One star for customer service for sure.

Don’t use the tap option! There’s no screen showing the amount, assuming the cost would only be a few $ and not having any coins, I tapped my card and they charged me 25$ for a few minutes of washing.

Excellent upkeep of car wash hardware. The only complaints are the courtesy bathroom and lack of electronically controlled entry when the place is busy.

Great car wash, nice wands that are equipped with hoses that don't try to trip you, good pressure, good value.

I’ve been to this car wash a few times. There were times it ate my loonie and the wand didn’t work. So I would just put another loonie in.

Today I went with my husband and the same thing happened. This time, he went to the employee to let him know it ate our loonie. The man checked the machine and didn’t find the loonie. He said “maybe you were just out of money. ”

My husband thought it was a joke at first but then realized the man/employee was serious. He was insinuating that we were trying to steal a loonie. Possibly some implicit racial bias at play since I am a person of color and my husband is Métis.

I don’t feel safe going here.

I was there around 930pm and the employee cleaning up the bays was spraying the debris under the dividers, which wouldn't have been a problem had he not been spraying in to the bay I was cleaning my car in, and he soaked my shoes, and my pants half way to my knees. When I asked him to stop he just looked at he and said, "you're gonna get wet it's a car wash". Wasn't super happy with that reply. Other than this one experience I've never had an issue here.

So I used my credit card and hit the stop button at the end and it said 12$ is being charged. I check my TD app and they charged me 25$! I called and no one answers.
Guess I will call my credit card company.
Before anyone asked I hit the stop button. It’s said 12$. Don’t use a credit card here. They rip you off

It's busy here. It's more expensive than other places when you consider that $1 gets you half a min with the vac or pressure washer.if that

Just did a quick self serve car wash, I missed pressing the stop button when done, it was on about 2 minutes longer, it should not be a 19.41 charge on my credit card!
it's the card ending with number 6543

High pressure hot water c/w soap brush wand and vacuums in each bay. Takes Loonies, debit tap and credit cards. Nice clean facility with space outside to wipe down your vehicle. Can also be done inside if it's not busy with cars waiting. It's my go to place for all my vehicles.

Frequented this location, appears to be family run. Owners do a good job running the place however could use some PR skills when dealing with customers and repair wash bays a bit quicker. This would keep the lineups down and not turn away so many potential customers.

I washed my car here and it came out shiny and I didn't blow through loonies either. Always my first choice

DO NOT USE. I went here to wash my car and used my credit card, on the machine it let me know my charge was $4.25 and when I went to check my credit card statements I was charged $25.00. I went straight back to speak to the owner where he claimed that they charge $25 and that I will be reimbursed the $20.75 in 4 business days. After looking at more reviews I saw more people saying that they were overcharged as well. THIS PLACE IS A SCAM, I will never come back here again.

Today march 25 Friday it’s already (07: 12) it to be open at seven still not open no one is here waiting since 6: 45

Decent handheld car wash. Can get busy which then causes a longer wait but usually cars roll through pretty steadily.

Better signage how to pay using Interac where to stop the service confusing between credit card and onterac I pressed stop on the wash cycle and was charged 24$ for washing my cat that took 8 mins. Called and they indicated it was my fault for not pressing the correct stop button so maybe 2 more cars when in and used time on my expense thru interac.not happpy!

Always a good experience. Have been coming here for over 10 years. Never had a problem. New tap to pay function works great.

Nice place. Not too busy later in the evening. They have a tap function but be sure to hit stop on the keepdad directly behind the dial you use to choose the setting or you get charged too much.

Quick fast clean place to go. It would be great if the timing would be a bit longer but I understand it need to make money so it's still decent time for the money ratio

Nice large car wash that takes debit and loonies. 10 to 12 car bays with all the usual wash options, wait time isn't usually to long if its full, the staff tends to keep the bays clean regularly. Drying your car inside is not appreciated if they are busy, car was is the perfect business even surviving covid19 lockdowns.

Takes too long for the soap setting to get rid of the soap in the water. You waste half your rinse time soaping your car. Otherwise great water pressure and the brush has tons of foam.