Wyatt Dowling Insurance Brokers

Waited 20 mins, two staff trying to figure out to get a password. Weren’t trained properly

I had a situation that required a call to MPI and with the ongoing strike, it wouldn't of been done in a timely manner. Toula was able to help me through the process with so much patience and knowledge. I really appreciate her friendliness and professionalism. Definitely would recommend her customer service!

OMG Jaspreet and Toula were phenomenal, exceptional, incredibly helpful, and entirety patient with us today. They both helped my son and provided world class customer service. I wish I met more people like Jaspreet and Toula in my day. This location is lucky to have them on their staff. They both deserve a RAISE. Thank you for the excellent guidance and the laughs!

This was my first and last time visiting here. I wish there could be no star option.
Toulq malliaris was super rude and loud in talking, body language and behaviour. It feels bad when you go first thing in the morning to get something done and get that kind of service. Never going there again.

Awesome service! We did our process for drivers license and car registration and it took a bit longer due to be a province moving. Alvin was great explaining what was needed, our options and walking us through the process! Ir was really kind of him to stay way past closing time and no fuss about it! You got yourself a customer!

Seems very rude. There is a guy that dealing with me he didn't know anything, didn't listen what i am trying to say very rude and unprofessional worst experience i ever had.

Worst experience i ever had they don’t have sense to talk with their clients. Very rude, don’t understand and listen what we are saying.

I had to get my car insured and Alvin helped me out amazing and very informative person i definitely recommend

These guys are horrible to work with. Whatever you do, go to another insurance broker. They are impatient and hugely incompetent.

Good luck trying to get them to answer any questions as they quickly dismiss you and you become another nuisance to them as soon as you pay your premium.

Whatever you do, stay away.

The broker I was assigned here constantly fails to follow through on things and doesn’t explain things to me in a way I can understand, despite asking several different ways. She doesn’t go the extra mile to help me and I generally feel like my business does not matter here.

I did recently speak with a different broker at the same location who, in a 20 minute phone call, solved all the problems I was having with my insurance, corrected my file, and explained my insurance questions simply and efficiently. I hung up the phone so impressed that I decided to not leave the company and take my business elsewhere at this time.

I was debating between two and three stars. But decided on three because it is a good location and it’s clean and has parking right outside and it’s not the worst service I ever received, just hasn’t been positive in the 5 years I’ve been going there.

There was a very long wait as there was only one person on at first and she had to call for help but the staff member that helped me was good

Service was terrible, dropped in yesterday and there were at least 5 people there waiting for only one guy working. The employee does not say anything to anyone, although he does stare over from time to time.

Insurance broker was friendly, easy to communicate with, and served my needs over the phone. Happy with my tenant insurance package.