22 December 2023 3:49
After a very long drive from Halifax we arrived late at our storage facility due to the storm we drove through, with 2 U-hauls and hired movers ready to unload, only to discover it was closed. The sign also indicated they would be closed the next day. In a moment of pure panic I decided to try the emergency number posted in the window. As soon as I heard the friendly voice on the other end of the line I knew everything would be okay. Angie came straight to the depot, several hours after they had closed, with a smile on her face. She was incredibly compassionate and helpful, and somehow did not seem in the least bit annoyed that she was there on her off time. She mentioned how much she enjoyed her job, which was apparent throughout our entire interaction. When I asked about the beautiful furniture pieces in the office she explained she wanted the space to feel warm and not so transactional as these were people’s beloved belongings. I know an exceptional employee when I see one, and that is Angie. She went above and beyond for us, and I can tell she does this regularly. I can’t possibly thank her enough and I want to make sure her higher ups recognize the star they have in her!
12 December 2023 18:38
Patsy is excellent. She gave us very professional service and a thorough comparison of our options. She is also very honest with our questions. Highly recommend!
19 November 2023 16:03
Start to finish I received great service from here. I let people there know I've never rented a storage unit before, and they left no stone unturned from making sure I could get what I need for the amount of items stored along side what they were so that they did not get ruined and walked me through the entire process explicitly, to the T.

Very easy going, approachable, down to earth, and professional at the same time. Being in a time crunch myself, to get things out of my room at home because somethings needed to be fixed and fast, I was able to make sure my belongings were safe, secure, and sheltered. Every question I had was answered and from talking to the folks working there I know if I walked in any time during office hours for a quick question they wouldn't mind at all.

I have all the info I need to relax and not worry about my belongings. Definitely would recommend this place to anyone.

If you've ever been in a time crunch and taking an unfamiliar route to make things happen you know the relief when it's done. Things are taken care of and usually it's a bonus to walk away not worrying about what lies ahead considering your belongings, but here it's not a bonus that's just how it is.
-Kat
07 November 2023 23:24
This is Betty Hynes, my husband, Tony, is a contractor with Alpha Communications working in the Fredericton area. He has received excellent service by the staff at this location and would highly recommend them. They are always very friendly and helpful.
15 October 2023 0:47
Angie and Patsy were absolutely awesome! Great service, professional services and facility. Highly recommend.
06 October 2023 19:37
I received excellent and personable service - they made it easy to book my rental even though I messed up my online attempts to secure a single space large enough to store all my belongings. Both Angela and Patsy provided advice from paying by email to correcting my mistakes and did it all with a smile. Thank you so much.
09 September 2023 3:09
Amazing customer service! Patsy was our Rep, and she was absolutely wonderful, very informative, and all around a wonderful person to talk to.
20 August 2023 20:33
LOVE the facility and all the staff are really kind and helpful. Would recommend bringing stuff here!
03 August 2023 11:31
Great location, easy access and the ladies were extremely helpful. Office/Retail area had personality and was very clean. Hats off to the team that manages the location
12 July 2023 6:31
There’s always very friendly staff when we go in who are very helpful. The entire building is very clean and organized (: never had a bad experience!
30 June 2023 12:05
Customer service is has always been great. Patcy and Angela have always been helpful and understanding. I have not had any problem with my storage unit in Fredericton, NB
30 June 2023 0:33
I showed up last minute quite close to closing time on a Saturday and Patsy gave me some of the best customer service I've ever had. She showed me multiple units because I wasn't sure exactly what I needed.

I rarely if ever leave reviews but it would gave been rude not to acknowledge the quality of service I received.
27 June 2023 22:47
A clean, well-run business. The personnel running the office are professional & super friendly and Apple offers a lot of flexible options. We have used them many times at this point & highly recommend them for anyone seeking storage.
22 June 2023 14:00
Patsy was extremely helpful and was extremely kind upon my arrival. I am moving cities and I am glad that I chose Apple Storage on Acorn!
24 May 2023 17:50
Patsy was very friendly and kind! Very helpful and knowledgeable. Definitely would recommend Apple Self Storage. Setting up my unit was very simple.
25 April 2023 4:30
The girls were very patient and helpful.they worked to ensure that we received the proper unit for our needs!
24 April 2023 0:38
Very friendly, helpful, patient and accommodating staff for first time renters. Highy recommend.
12 April 2023 3:57
An amazing storage facility! This is my second time working with apple storage and they are a quick and easy way of storing your things for long periods of time. Patsy is an amazing employee and a joy to work with and understand the facilities.
08 April 2023 5:10
Experience was quick and easy, Patsy was a joy to work with! Would come back to store my belongings in no time.

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