Boston Pizza

A bad experianceat my birthday
A big desapointement
Myself husband. Daughter husband and 2 kids went 20 sept 2023 for celabrating my birthday.

It tooked near 45 min to get served when meals finaly came
The waitress namw Debbie H spelled accidently 2 glasses off ice water on my husband compleetly.
She said she wad sorry fir this. In a no time my husband was freezing from allthis water on him. She gave a bunch off napkins. Wich didnt helped too much. He asked for a real towel. But he didnt got it.
After a wile she came by amd quote i dont unde5stamd this the bench is not wet! Well no cause it was all on him. He was verry embarassed and unconfortable.

She had a attituded that didnt impress us. She was in a rush amd acted liked this was not that bad.
From my point off view she could at least pay is adition for this accident. My husband dont want go back to Boston Pizza because off thay bad experiance. Both most of all its the attitude. I realy liked like the meals there but i think this is a shame. We went out at 18.13. I want talk to the general manager for this Thank you. Mrs Comeau

Very rushed service. I was there fairly late and it was quite empty but left well before their closing hours. The service felt rushed as if to move us out faster. The food was good, but not an enjoyable visit.

Great server, the Korean chicken burger was amazing, as was the butter tart ice cram sandwich.

Best server we have had in quite some time. Knowledgeable, efficient, friendly, and a lovely smile. Our water glasses always topped up. This restaurant has an amazing asset with her there. Plus the food was great.

I always get the Jambalaya when I visit it was excellent. This was on June 15th so I can’t recall which pizza my parents got, but they remarked it was one of the best they had. Boston Pizza is my top restaurant. You are never disappointed.

Great staff, nice open space interiors. Service staff was amazing as well, she did recommend us something to try which we never knew about, overall good fun experience.

We had the best service tonight! Our waitress was beyond amazing! Thank you for everything:)

Went there late at night, one side was filled, and the servers were able to find us a calm section.
Food selection is great, albeit expensive. We won't be going often but it is 100% worth the price.
Service was amazing, the waiters were understanding and friendly.
I find the coat racks at the boots an amazing and adorable option.

Beef on the big Dipper was way too tough but it was otherwise very tasty, as was the French onion soup, cauliflower bites and the Memphis chicken burger.

Our server was phenomenal! He was rushing around covering half the entire restaurant solo and still managed to get us plenty of refills, checking in every time he came by, just an absolute professional the entire time.

Service is always great! The restaurant is always nice and clean

The food is meh. The pizza I got tasted reheated. Don't get me wrong, we will go back. It just doesn't taste as fresh as it could.

Friendly quick service with good suggestions on gluten free pizza. Food was fresh served fast and delicious!

Went in for supper. Was not to busy, seated right away. Server was over and got our drink order really fast. Took our appetizer order. Everything came out in good order and very hot. Food was delicious all around. Our server was excellent, heat our drinks topped up. Very personable.

Love eating out here on the deck in the summer. The staff is usually pretty friendly. Take out is great, no soggy buns!

Decent vibes and service was friendly for sure. I notice like most places I've been to before their portions have gotten smaller, yet cost either stayed the same or an increase. Most places this is the case, sad but true. The food was okay ish and ordered a sandwich with chicken in it but the bun was a bit soggy on the bottom ain't nobody likes a soggy bun. Sooooo maybe next time ask for the sauce on the side and do it myself? I had those kettle potato chips also, they tasted good but that's when I saw the amount was less than before. Again, it's been happening allll over the place with this situation, not hating just an observation I wanted to share.
Cheers

A good place for us to shout, sing, drum and dance as we support our football teams. And I mean real football, not hand egg

I haven't eaten here in about 5 years. I just wasn't a fan of the food. I came here with my gf because that's what you do I guess. The menu seems to have changed. I tried the Thai wrap. It was okay with an interesting crunch. I just wish it had a bit more Thai flavour. I'll probably come back and try a different dish.

I used to really like Boston Pizza and enjoyed going there, but the last few visits have been consistently bad. On this occasion there was a very large reservation, which I am sure contributed to our lackluster experience. It was obvious they couldn't handle 50 people at one time. The restaurant was loud and filled with crying children, we maybe should have requested to be seated in the bar, but they didn't seem to have any staff over there. Normally I would have a few glasses of wine, but nobody ever checked on us so I just had one. We weren't given any cutlery or napkins and flagged down 3 staff before we got one to finally bring us some paper napkins and one very dirty fork that she said was the last one they had available. I could forgive all of these things, given the busyness of the restaurant at the time, but the food was beyond bland. We both ordered The Big Dipper steak sandwiches, which I had never tried before but heard good things. It was cold roast beef, not steak, very dry, tasteless, and tough. We ended up packing it for home and even after I reheated with spicy mustard and added salt it didn't help much. Maybe just a case of poor timing for our visit, but this was the third consecutive bad experience. Three strikes and I won't be back for a very long time, if ever.

Always very good. Food is consistent with a chain you can get the same meal in Miramichi or Moncton. Staff is always very friendly, the seating is always very comfy. Just a heads up If you have a hard time with sensory overload this might not be your place, tv's and music are distracting. Cactus Cut potatoes are Deadly!