Diamond Taxi Delivery Service

It says a diamond taxi is permanently closed here in St John New Brunswick and it is not closed it is open

Needed a taxi to go to the airport, a sleepy woman answered the phone and said diamond and hung up! Great service!

Unfortunately, I had a really unpleasant experience with their customer service. I called to reserve a cab for an early ride the next morning, but the operator was incredibly rude and unhelpful. Despite my attempts to reason with them, they insisted on me calling back in the morning. It was frustrating and I strongly advise against using their service.

I hired this service to (330 am) and from (midnight) the airport in SJ, as well as one within town, and the drivers were on time, courteous, and friendly. Great work!

They have terrible customer service. I had something of mine fall out of my pocket when in one of there taxis today and contacted them 3 times and they neglected to contact the driver or do anything about the situation. I wasn’t asking for much, just to have my item returned to me, if it was still in the car and another passenger hadn’t taken it. Plus the lady I spoke on the phone with was very rude and nonchalant about the whole thing. Didn’t give much care note seem like she was actually going to contact the driver like she said she would. Said that “she was waiting for the driver to get back to her which I don’t believe at all” all I was asking was that the driver take one quick look though her car and call me back if she found my lost item. Is that really to much to ask. I’ll stick with vets next time
Also not sure if this is a standard with the company but when it came time to pay I used debit and the lady set everything up but charged me a dollar more than what was on the screen which was clearly displayed 2 feet in front of me. I was in a rush to get clocked in for work on time but still what’s with the overcharge, is it cause I used debit or did she want an automatic tip. I know the women too i serve her all the time at my job and she’s always rude. Overall just not a good experience.

It takes the whole day to get to you. Called at 8: 01, it's 8: 31 no one showed. Had to call another company.

I had to take a taxi while my vehicle was being serviced and the man who drove me to work was so friendly and chatty!