05 November 2023 6:19
Unfortunately, we had a horrible experience with Jack's pizza. We ordered the 18" pizza with 12" garlic fingers deal, which was supposed to be $35.99 and includes a 2L drink according to the flyer and online, but they charged us $49.49 for the pizza and garlic fingers. I asked the delivery driver (who also told me there was a $9 delivery fee), and he said to call and talk to the restaurant about it.

I shouldn't have paid for the food at this point, but I did, and I learned my lesson for the future.

When I called Jack's, the guy I spoke to (apparently the manager), said I didn't ask for the deal and therefore I couldn't get it. I asked to be reimbursed for the difference between the quoted amount, and the deal price since I definitely asked for the deal, and he said he couldn't reimburse me because I didn't ask about the deal.

I used to like Jack's and have been here twice before, but after this incident, I don't think I'll ever be back here again. This is a warning to everyone in the future that they are not an honorable business, and if you order from them, you are at risk of being ripped off.

I hope my experience prevents others from being scammed by Jack's in the future!
15 October 2023 12:51
Is there a reason why Mr. Beast Burger or whatever is painted in a big picture on the outside by the front door but when you ask about it inside all of the staff act like it's a foreign concept they've never heard of? We wondered if maybe they were functioning as one of the places doing the whole Mr Beast bit and went in, curious. Staff treated us like we had two heads. It's. It's directly beside your front door?

They also just like to stare at you impatiently while you decide. Immediately.

Cracked things and flies. But the food is pretty dang good! We usually just order out because the inside is. Well. Yeah.
03 October 2023 12:55
Horrible. We drove up from Truro (7 hour drive there and back) when we first entered the first thing i noticed was the insane amount of fly's in there, landing on your skin, food, face ect. We got a donair pizza and garlic fingers. There was literally no meat on the pizza! The slices were so thin i ate over half of a 16 inch pizza and half a 12 inch garlic fingers. While that was being cooked the man started yelling at who i assume was his elderly mother in a foreign language. She didn't say anything back. The customers that were sitting beside us looked at me with their mouth open. We couldn't believe the way he was talking to his mom. Disgusting. The inside is dirty and infested with bugs. The pizza there was nothing to it, so thin and hardly any donair meat at all. We paid 38$ and left hungry! We are lucky here in Truro as we have acropole, some of the best pizza in the world. One piece your full, 2 you are stuffed. Completly horrible experience and I'll never be back to that dump.
12 September 2023 0:00
Pizza for a drunken night.

It’s hard to go out for a drink in Fredericton without going into Jack’s afterwards. They sell pizza by the slice, a big slice, I may add, among other options.

I would only go here for the slice. Previous experiences with ordering a whole pizza from Jack’s have not been very favourable. Their whole pizzas are extremely expensive, and, somehow, it does not taste the same as their single slice.

I recommend you add the Donair sauce to the top; it adds a nice flavour.
31 July 2023 21:52
Placed order over the phone. They were very nice and had my order done within 15 minutes of calling. Love the pizza and the crust is amazing. Love coming here!
30 July 2023 9:23
Haven’t tried the food yet but already know it’s good cause the chefs awesome and really nice
06 July 2023 9:03
If you imagine an authentic NYC pizzeria with no frills, no wine and dine, and just a good slice of pizza this is it.
23 June 2023 10:14
A typical pizza place you would hit up after a bar, but after standing in line for 20 minutes they allowed their friends to bud in front everyone, who were loud and belligerent, they weren't aware of the pizzas at hand and to make matters worse there was a hair in our slice when we got home.
08 June 2023 12:56
Prices have gone up, service can be kinda slow, sometimes there is nobody at the counter for like 5 mins when you just want a slice, but it is good pizza.
05 June 2023 19:05
Local legends.they made me a fresh vegetarian pizza so i could buy a slice.love these guys
09 May 2023 19:17
Jacks is a late night staple in Freddy. The pizza always hits the spot. Ask for donair sauce on the meat slice… do it. I swear to god Craig if you ever get a slice and don’t get the donair sauce? And I find out. There’s gonna be troubles. The spot has been renovated a couple times and you could tell the contractor knew what he was doing cause the place looks great. I’ll be back again soon. I haven’t been out to Nicky z’s in a while and I’m lookin to make a comeback.
23 February 2023 13:54
Amazing food, amazing staff. Love the arab culture and music! Very kind service, awesome vibe and delicious food. Would 100% recommend for either a good full meal or a nice quick snack. Pizza slices are huge too for a great price!
21 February 2023 18:37
Since the management has changed, this place has gone downhill. The service is usually bad, and the pizza isn’t as good. The only good experience’s recently is when the mother/lady is working.
16 December 2022 2:00
This used to be my go to for pizza for a quick lunch but the past two experiences have been absolutely awful no consistency! Probably won’t be back
09 November 2022 21:44
The only reason I didn't give 1 star is because my other experiences with Jack's have been okay and the pizza is good. But this time, I ordered a pizza and waited an hour and a half, so I called the place to see what the status was and he didn't know what I was talking about. So he orders me another pizza and tells me I have to pay for it. Then the pizza shows up from the original order, but it is dead cold now. The second pizza takes over another hour to arrive, due also to the fact that the man I called gave the wrong address to the dasher and didn't get my name right either. So now I have way more cold pizza than we could eat and instead of spending the original $45, I spent $90. Terrible service.
07 October 2022 22:30
Yummy but expensive at $6 a slice. I can get a yummier same size slice in Montréal or NYC for less than $3. This place is a rip off lol.
07 October 2022 20:55
Awful place. Twice the pizzas were sloppy and tasted liked old. When I was there the staff were absolutely rude. Music was so loud I had to scream to get my order ready. Customer service doesn’t exist. I won’t go there again. Twice was enough.

Write a Review for Jack's Pizza



Overall Rating: