Lawtons Drugs Brunswick Square

I understand that this location is uptown and has a higher likelihood of theft. However every time I've been in this location if I have a purse or bag of any size I've been followed like I'm going to steal something. Almost every time. I've worked retail over 15 years. I know what they are supposed to look for. I'm always made extremely uncomfortable anytime I shop there. I will only shop there if I have no choice. I do not recommend shopping at this location.

Always friendly, helpful staff. Pharmacy staff very knowledgeable and ready to serve. There is also a post office which is very convenient. In my opinion, they have outgrown their space and would benefit greatly by an expansion, but that would be my only suggestion for improvement.

Good selection of products. Cashier was very rude and disrespectful to me. Train your staff better.

Paid with a U. S $20.00 bill and was refused U. S change. If you take U. S currency, you should give it in change. What would I do with Canadian money back home in Ny. Then the cashier refused to take the items back and give me my money back.

I find this store rather complicated. Great pharmacy; however incredibly difficult at the front. Either Lawtons needs to train cashiers better or understand their policy. If a price is posted on an item then that is what the price is. It isn’t the customer’s fault that someone at Lawtons failed to do their job properly and not remove an expired price. I experienced a situation today that could have been avoided. I went to the cash with items and was expecting to pay the advertised price located next to the items. The cashier goes and gets the sticker and speaks with her supervisor. The supervisor tells the cashier it is regular price. Next to the cash there is a sign says the customer receives the item free if there is an incorrect price. The woman behind me (customer) mentioned to the cashier I should get the item for free as per the sign and policy. The cashier just didn’t understand her store policy and the supervisor was as bright as a burnt lightbulb. I was not looking for a free item, I was looking to pay the price advertised in store. I became frustrated and left. I will avoid this location at all times due to the inconsistency and unprofessionalism.

Unfortunate experience attempting to get my medication here. Pharmacist was condescending when I was just trying to understand the issue of why I couldn't refill my prescription. Will avoid if possible.

This is where I get my Toothpaste, Soap, Shampoo, Energy Drinks, Vitamins, Minerals and Supplements. On Wednesday, I get the 55+ 20% Discount on all my purchases!

When i was in crutches they were so helpful. I have been coming here for years, great staff and products!