Moncton Chrysler Dodge Jeep Ram

Highly recommend Moncton Chrysler! My sales girl was Sam Martell and she was absolutely fabulous, she was patient and knowledgeable. She worked with me to find the right vehicle and still followed up with me after my purchase! The whole team from sales to finance was fast and great. I absolutely love my new car. I’ll be recommending Moncton Chrysler to friends and family and I’ll definitely be going back in the future:)

It seems that every time I get my vehicle serviced, I need to return it due to something else not fixed, or appearing all of a sudden.
This time, after the oil change service, my heated wheel didn't work anymore. Quite a coincidence.
The mecanic left the plastic seat cover, the paper floor mat and the garage ID tag (hung on the rear view mirror) in the vehicle. Moreover, the steering wheel was left dirty, oily and sticky. The mecanics should be a little more careful when returning the vehicles to the customers.

Toujours eu un très bon service même après 9 ans que j'ai acheté mon camion a cet endroit et que j'ai mis ce post les employés sont très bons et le service est super

Le meilleur de la région.
Excellent service de la part de Cristian et Marie Héléne.
Equipe chaleureuse et accueillante

Great, welcoming and efficient service. Paul Goguen and the rest of the team were a class act as usual!

Attended the dealership and met with Sean Mulholland who helped me with my application and sent me over to Pierre-Oliver Beaudin who absolutely went above and beyond to get me the best deal based on my credit and was very upfront with me. I was comfortable and never felt pressured and walked away with a vehicle that was better than I expected and a great experience with my first purchase! Props to Pierre that man needs a raise, simply for being so patient with our 3yr Olds nagging and crying. Appreciate you Pierre!

Me and my bro got 2 trucks.i am super happy. Dan he help me to find what i need even he made good deal and Mari financial manager she did great these guys are best they help me alot. I am highly recommend these guys. Thank you Moncton Chrysler

Hi guys.
Me, like maybe so many people after COVID epic time not really expecting great customer service nowhere. But how was I surprised when I met with Danny Thibadeau in this dealership. He naturally show the excellent service.
Here’s the story:
I’m very hard buyer and I love negotiating hard, but Danny with his professional skills could treat with me as a big big salesman.
Bravissimo Danny
Great job.

Got compensates money wise, but still took 5hrs for a tire change. One tire was left underinflated and now I can’t find my locknut

I bought a dodge ram truck and had nothing but trouble after trouble. Been over a month now that I seen my truck and they can’t seem to fix it. I called ram Canada they sent me to the USA ram which was good cause they agreed with me, but had to send me to ram Canada which no  surprise nothing they would do to help me. So I called the dealer where I got the truck and the only thing they would do was take it on trade for a new one which I would lose a lot of money. For a truck I can’t drive and very undependable I don’t know which way to turn I don’t feel safe at all to drive in with my family. There is no lemon law here in Canada (which the truck is forsure one) they tried a couple times to fix it and still broken. Every Dodge company I call keeps giving me the run around it’s time for the company to own up and treat customers right

Ended up selling my vehicle through these guys. Gave me the best price, got me out of getting screwed from a couple other dealerships and were straight forward and to the point. I'm not sure how they are on selling vehicles but they also seem to have a huge selection on vehicles. Though with the amount they have vs parking space might want to look at getting a bigger place. Parking is a nightmare

Service wise that company was great. It’s such a shame because I was happy with their service but not with the work. The 1 star is for the nice people at the fontdesk but every other things was awful. I dropped my jeep Cherokee and asked for a diagnostic of the car because I had a SVC 4WD light on and I wanted to understand the issue. Their mechanic told me that all I needed to do was to replaced my tires and the issue would be resolved and they charged me almost $200 for the diagnostic. Which is not a problem if the diagnostic was done properly. And btw My tires were properly fine, but every other mechanic that I went to told me my tires don’t have any issues. But I decided I was gonna trust them especially because I’m at a jeep dealership I thought who knows better à jeep and the jeep dealership himself and I proceeded with the change which they charged me an additional $950 to replace my 4 tires. After spending $1100, the issue was still there. So I asked them why the issue is still here after doing all the repairs and the mechanic told me oh there must’ve been other damages done. This was kind of the first step since it didn’t work we can move forward to the next step. Bring your car again for another diagnostic. Like really? Do you think I have that kind of money to waste. Those guy would waste your time, energy and money. Like I paid for a diagnostic so that you can tell me exactly what need to be done not so that you can guess my problem and they’re not even capable to do a proper diagnostic of the engine.

Went for the same issue to Canadian tires and they charged me $100 to diagnostic the problem and told me exactly what was wrong with the car and what needed to be done. I really really do not recommend them.

Initiated a chat on their website to discuss pricing on a 13 year old minivan that had visible rust. When inquiring about a cash on the road price I was ignored for 20 minutes by Sam Martell, who eventually never came back to finish the chat. I ended up having to just disconnect.

J'ai fait l'achat de mon nouveau Jeep Wrangler High Altitude 4xe chez Moncton Chrysler la semaine dernière et j'ai reçu un super service, surtout grâce à mon vendeur Christian Larocque. Malgré le long temps d'attendre hors de son contrôle, il m'a tenu au courant des développements et ils ont honoré mon contrat d'achat convenu des mois au préalable. Des gens de confiance, si vous cherchez un vendeur serviable et dévoué pour ses clients, à mon avis, Christian c'est votre gars! Also, j'ai reçu un super cadeau à l'achat de mon véhicule. C'est toute dans les petits détails!

They were so amazing! Sam Martell made sure I got the vehicle to fit me and my family’s needs and they did everything to make sure I got it! So thankful and would totally recommend them.

I had a great experience dealing with Moncton Chrysler. The whole team did a fantastic job and a special shout out to Sam who made the purchase a wonderful experience. Since I was coming from Quebec, it was great having someone so well versed in inter provincial registration requirements and made the whole process seamless. Thank you

Had oil change price went up 30% sat outside in the rain. Clerk apologized for vehicle being done he said he didn't see the keys on his desk

The absolute worst customer service I have ever experienced at a garage. Our truck broke down on the holiday Monday and CAA towed our truck to Moncton Chrysler Dodge Jeep Ram. The tow truck driver put the key in the drop box.
I called September 6th at 8: 58am and spoke with a service advisor and explained what had happened. He was not able to tell me if my truck was there and would look into it. No call back. At 2: 51pm I called again to see if they located my truck and this new service agent had no idea what I was talking about, couldn't locate my customer information, and he would look into it. At this point I think my truck must have been stolen.
September 7th I call again at 12: 24pm and speak with the first service advisor again, recapped my phone conversation with him, and he remembered speaking with me. He said he would speak with the service manager, locate my truck and call me right back. No call back AGAIN. So still no verification that my truck is even there.
September 8th I call at 8: 34am and request to speak with the service manager. I recall everything that has happened so far, he says he's on his way to a meeting but his assistant will help me and puts me on hold. Eventually a service advisor named Kyle picks up the phone from hold. He informs me that yes, they have our truck. I express my concern that I've called everyday for an update and left my name and phone number every time and no one had taken down my information. Kyle assures me that they are working on my vehicle and the bill is at around $400 for the work done so far. It would be at least another $2000 to lift the cab of the truck to proceed with more work to which I declined as he assured me it was driving well.
My husband and I go to collect the truck at 3: 23 pm and the people at the service desk are unsure which truck is ours and after some deliberation with others return with our key and an invoice. The service advisor lady explains that they reset some codes, test drove it, and it's driving fine. I pay $409.97 and leave.
This morning my husband drive the truck to work and the same problem occurred that required the tow in the first place. I carefully review the invoice and determine that no actual repair work took place. They did some trouble shooting and code resetting. I also noticed that for unknown reasons and after all my phone calls, the customer information printed on the invoice is the complete home address, name and phone number of the prior owner. I'm certain that is a customer privacy violation.
I called at 9: 46 on September 9th to discuss why my bill was so high if my truck is still broken and the only thing they did was diagnostic work. Kyle was unable to address my concerns and suggested the next step be to spend another $2000 to remove the truck cab for more diagnostic work.

Maybe they are good at routine maintenance but I would highly suggest you look elsewhere if you need any "diagnostic" work done. And don't be so sure that the dealership will keep your private home address, phone numbers, and name private.

They were perfect i have never had such a good service like them wen it comes to cars sales (Sam) she was asome, i was sick and they did everything online, they came and drove it to me and took my other car away. That mean alot too me. Thanks a million Sam.

Bought a used car and was dealing with Sam and John for finance. Smooth transaction by texting Sam for information. She got me a great quote in a couple hours. John is amazing at what he does.my second time dealing with John.

Today I bought my third vehicle from Dan. I can trust Dan when buying a vehicle and the service as always has been great from Dan and from Sean to put the financing together. Now my son is able to get his license and he will likely get his first car from here simply because of how I've been treated over the years. Thanks for the great service!

The only dealership I would recommend in New-Brunswick, great team, service is fast, will be back! Thank Jordan

Just joined the JEEP family and couldn’t be more excited!
Christian at Moncton chrystler dodge made the experience very pleasant and without stress! AND they delivered right at my work place!

Had oil change price went up 30% sat outside in the rain. Clerk apologized for vehicle being done he said he didn't see the keys on his desk

Honesty goes a long way, literally - thanks to Richard Steeves I drove about 1.5hrs to close the fantastic deal on my truck and couldn't be happier. Also encountered with awesome service and good people like John Thorley the master of numbers. * I will recommend and return for more business * Thanks guys.

Sold us a 2018 Cruze lt for the same monthly payments as my old truck and they took it on trade and helped us get into a new gas saving, vehicle that is reliable and within our budget I really recommend Sean if anyone goes to Moncton Chrysler because he will work to get the best deal for you and rates. Amazing work to everyone there definitely will be buying more cars from them

I came into the dealer just looking for numbers on trading in my ram 1500. I dealt with Richard and explained what I was looking for. With gas prices on the rise I was looking some with better fuel economy. I only intended to look at numbers and think from there. 3 Hours later I signed paper work on a new Jeep Cherokee. Here we are a week later and I'm loving the New vehicle. This is my 2nd vehicle thru them and always enjoyed the Service. - Colin

Moncton Chrysler is where I do all my trades (4) and Jason Harquail is always my go to rep. Today I finally land my dream car (Wrangler) and Jason was a big part of that deal. I fully recommend.

If I could give 6 stars I absolutely would. I am so pleased with my recent purchase from Moncton Chrysler. I was working with Sam & Marie and they helped me TREMENDOUSLY with this purchase! I am do not have 1 bit of buyers remorse infact, I am feeling quite proud and happy with my new investment. This was not an easy process, dealing with banks, insurance and paper work. I am so grateful for Sam and her expertise, I literally will not recommend anyone else when it comes to purchasing a vehicle, I am confident that all my family and friends will be taken care of if I send them Sam's way. Thank you! I am sooo happy with my new Jeep! <3

This is by far the best Dealership in Moncton, probably even the Maritimes! Sales staff are very friendly and not pushy at all. Service is also great and not out to nickle and dime you.

If you are shopping for a new vehicle I highly recommend you stop in and talk to Roger about your next ride!

We truly had the best experience with the Chrysler team! We went in to trade our cars to get an SUV at a good price, and Jason Harquail couldn't have done a better job at finding the perfect jeep for us. He went above and beyond to make sure everything was just right for us. Highly recommend talking to Jason, so he can help you find the perfect ride for you!

My wife and I decided to trade our Suv in for a truck and shopped around at every dealership in town and some out of town. We felt right at home when we walked into this dealership and met with our salesman Christian larocque, he not only took his time to understand what we wanted but was not pushy like a lot of salesman we met.
Christian really paid attention to what we were looking for and on the date of delivery of our new 2021 warlock he surprised us with the extras already packed up for us which was a truck bed tent, some sporty water bottles and dodge swag that we love also had the truck ready with some aftermarket accessories we requested this was very surprising cause it was only mentioned one time in the beginning.
Christian also through txt msg has been like a
Friend throughout this whole experience always quick to respond and available to assist.
About 2 months later he did a follow up call to surprise me with even more exciting news. Unbeknownst to us he put our names in a draw and we were the winners of very cool inflatable boat that we look forward to using. Now you may all be thinking I’m very happy because of all the extras and trust me I am but trust me I am not an easy fella to please and this guy has earned a lifetime customer, your looking for a vehicle give Christian a call you’ll see what I mean.

Thank you Christian

Matt & Marie

Dan McGrath and the team at Moncton Chrysler we amazing to deal with. Dan listened to what I wanted, showed me what I asked for and explained everything very clearly so there were no surprises. I'm also not the only one who loves our Jeep.

Thanks Dan.

What a great experience with Sam Martell at MonctonCar Guys! I had a car I wanted to trade in and only had for 12 months so it was a tougher deal. She went above and beyond (which is a HUGE understatement) to get the deal done. She wanted to make sure I got the vehicle I really wanted and made that happen ️ If you’re in the market for a new car make sure you give Sam a call, you won't regret it!

Brought my jeep in to have a grinding noise in the back looked at. I told Donnie from service you'll only hear the noise with the windows down and when it starts or reverses from zero. Donnie called me back shortly after I left to confirm he had heard the noise and would have it looked after. I got a call later on stating that it was my heat shield that was rusted out making the noise. So I pick the jeep up as they needed two days to get the part to fix it.

When I picked the jeep up I was advised the tech who tested drove the jeep did not hear the noise and wasn't sure what made it. I bring the jeep back and get the shield replaced and when I got home it was making the same noise. $300 down the drain because Moncton Chrysler guessed what was wrong.

I called back and got Gabriel on the phone and he sounded as if I was bothering him when I was asking why they told me they would fix the noise but decided to do other work. He then asked me "what do you want me to do" to which I replied fix my car and not guess what's wrong only to make me come back and pay more money to guess again. This time he replied "do you want the appointment or not" so I asked for his manager.

So I get on the phone with Luke twice. Both times they dropped the call which I had to call in again. I spoke with Kim asking why they were hanging up on me for a good two mins before she sent me over to Rick. Rick then started saying I was breaking up when I would speak. Kinda funny I can speak to service twice for about ten mins total but the second I speak to a manager my phones cutting out.

What's the point of bringing your car to these guys who charge $99 for a diagnostic fee when they can't even fix the issue?

We bought a new 2021 Ram 1500 Warlock from Jason Harquail at Moncton Chrystler Dodge and we were extremely satisfied with the service he provided and would recommend anyone going to see him when purchasing a new vehicle. He really took the time to understand our needs and met all of our expectations! Thanks again Jason and will be talking to you soon when you find my dream car next!

A huge thank you to Sam at Moncton Chrysler for the above and beyond service I received while purchasing my Jeep Compass. She was so on top of all my questions and kept me up to date on every detail. I am excited to become a customer of Moncton Chrysler!

I just got my car through them. Sam and John were amazing to talk with. I provided a budget that they were able to work with, and even pushed to get a lower interest rate for me. I don't know much about cars and this was my first big decision and purchase made on my own. They walked me through everything clearly and shared some stories and laughs along the way. I've contacted Sam twice now after purchase and she has been more then helpful. Makes me feel like a friend than a "sale". She was patient and translucent about facts of the car. They are also very competitive with trade-ins! (I priced around and they couldn't be beat with what they offered me!) While there was a slight misunderstanding that was on my part, they offered a gift from the show room (new Bissell pet vacuum for me!). If you want a place that treats you like family, and not a walking cash machine, Moncton Chrysler is the place to go.

Hello interweb world. I wished to submit a short review of my experience at Moncton Chrysler. Richard was my sale team member staff person I dealt with. I cannot speak highly enough as to how professional, courteous and helpful he was. EVERY aspect of my transaction was smooth and seamless. I have been a Ford Guy my entire life, this being my very first NON-Ford product I purchased. I would, WITHOUT hesitation, deal with this dealership again as they REALLY DO, live up to their stellar reputation. A HUGE THANK YOU to you Richard, as well, to the staff at Moncton Chrysler.

Big thanks to my sales rep Richard getting me into the perfect car! Couldn’t be happier with my newest purchase and how smooth the whole process was from start to finish.

My experience at this dealership has never been good.

I strictly only get Oil changes done on my vehicle at this location.

I make appointments for early morning and leave my key in the drop box. Today 3 hours after my appt had been set I showed up to get my vehicle to be told it had not even been brought in for an Oil change yet. I was informed because I used the drop box that all other vehicles get bumped ahead of mine regardless if I had an appt.

Very disappointed as this is a work truck and taking 3 plus hours to do an Oil change is an absolute disgrace. Will not return for any future purchases or service.

We just purchased a 2021 Ram 1500 Classic and we love it! We had a very positive experience with our purchase. Our sales associate Jason Harquail was fantastic. He was very knowledgeable and accommodating. I had a lot of questions (I mean a lot!) and he was very patient and pleasant with us. We did not feel pressured to make any quick decisions. I really appreciated the time he took with us when we picked up the truck. He sat with us in the truck to go over the truck options in more detail and answered more questions! That was a first for us and pretty awesome service! I highly recommend talking with Jason if you are looking to purchase a vehicle.

Was on the their site and I had the chat window pop up, normally I would close it off but this time while looking at a Jeep, I answered, I’m so glad I did, they were awesome and got me in contact with our salesperson Jason Harquail at the Moncton Chrysler dealership and before long I purchased said Jeep. Being from another province, I thought there would be obstacles due to Covid restrictions, not at all, Jason and the Moncton team with their “We Deliver” made sure the process went smooth. I was very impressed from the first day I contacted them to the day I sat in the drivers seat of our new Jeep. This was our second purchase from Moncton Chrysler and definitely won’t be our last. Our friend recommended them to us years ago, and I would definitely recommend them to anyone looking for great service and a great product.

My salesperson Tania was extremely honest sent me excellent pictures and video even FaceTimed me on the purchase of an 07 Jeep Wrangler unlimited due to Covid restrictions were unable to look at it in person the deal was done and the Jeep delivered to me and was even better than expected very nice vehicle detailed to a very high standard.
Thanks to a great team.

Richard is one of the best around.pleasure to deal with and is always prompt and professional. This is the second truck I have bought from Moncton Chrysler, and it is because of Rich. I would recommend him to anyone. Purchasing a vehicle can be overwhelming but this guy makes it seamless and enjoyable. He treats you like a human, not a number and goes above and beyond to make your experience a positive one. A few bonus stars are deserved for this fella. Keep up the good work Rich!

Sam went above and beyond to get ya into our new SUV! I would highly recommend anyone buying from Sam and this dealership! It was a experience from our salesperson Sam to Doug in the finance department! Thank you for all you did for us!

I recently purchased a Sahara from Moncton Chrysler on Mountain Road. I had visited and contacted several dealerships in search of the right vehicle. Richard reached out to let me know a vehicle matching my wish list would be arriving. Within a few days I drove it off the lot.
I found Richard to be efficient, courteous and professional. I would recommend Richard to anyone looking for that right vehicle.

Just bought a new car great service with Tania Maillet if your looking to but a new or used vehicle go see her she will make sure your happy and satisfied with your new ride.

Fantastic experience; my first with this dealership. I called in and spoke with Richard Steeves who found me the exact Ram I was seeking (no easy feat in this market), helped me secure it and aligned me with with a great deal. Richard is friendly, responsive, straightforward, and knowledgeable - all of which were appreciated and led to this review. If the vehicle performs anywhere near as well as Richard, I'll certainly be back.

Joel was amazing from the beginning to the end, going above and beyond when it comes to customer service! I couldn't be more pleased with my new vehicle and my experience. By far the best car shopping experience I have ever had! Go see Joel!:)

Richard Steeves has been super great and so patient with me having to deal with the insurance. I would totally buy my next car from him (hopefully I won't ever need another car lol). Nicest guy ever. Thank you so much!

Great experience overall! Bought a used Mazda3 from them as my first vehicle. Richard went above and beyond for us and made it all happen in one day, including the test drive, inspection, ordering parts and the purchase. Richard's very well educated, friendly and genuinely cares about his customers. Very thankful for the great service and for Richard for making it a simple and quick process!

I had a delightful experience from start to finish purchasing a vehicle from Moncton Chrysler. Christian was nothing short of excellent. He was easy to talk to, answered all of my questions, and went above and beyond to make sure I was completely satisfied with my new vehicle. John in finance was also great and the process was completed with ease. The truck was delivered and looked amazing! I highly recommend this dealership and their fantastic staff.

First of all let me say that being a Veteran and being treated with the utmost respect was great! Our Salesperson Sam went above and beyond to make this happen and for that we are grateful. Her customer service skills along with job knowledge is fantastic! Keep doing what you are doing. I would also like to thank anyone else who got this done for us and last but not least the young gentleman that delivered our truck down here to us. We are very happy. Thank you to a great dealership and the people that work there! Doug and April