Reynolds Auto Salvage

I had my car inspected - I gave the okay to have the necessary repairs done - the work was done quickly since they had the parts needed in stock - great work and excellent service

Bad service, their treatment with customers is ridiculous, in addition to saying a price at the time of payment, doubling the amount stating that it was the fees? I do not recommend to anyone and will never set foot in this company again.

These guys were excellent. They were knowledgeable, ordered the piece I needed for my car as they didn't have one there. The part got there in 2 days, they installed and painted it the following week, and painted a bunch of rust spots for me as well.
They got everything done in a timely manner, were great to deal with, and my car looks like new (2013 year old toyota)
I highly recommend them, I love to support local!

Brad is great, the other guy there shouldn't even be at work with how negative and ignorant he is unwilling to be of any help, forced to wait for brad to get off vacation, don't recommend

Called them about a VW emblem for a project I was doing for my little girl. They had awesome customer service and found me exactly what I was looking for! Highly recommend them.

Brad was a delight to deal with. He was very helpful and courteous and went above and beyond. With thanks

He did my daughters car after it was T-boned, did an amazing job on it, very happy with the outcome

I purchased a 1.4 cruze engine from them that was fully looked over with super low kms. Well it took my a while to install but after installing there was an oil leak at the valve cover found cams very very pitted to the point it had a miss. I ended up still using it after 2500 kms the cylinder head cracked. Like who looks over these engine? Do they not do a cylinder leakage test? What a waste of time!

Unfriendly and unwilling to help. I’ve never felt so uncomfortable over phone or in person. These guys couldn’t care any less. Pathetic.

Bought a 2012 Dodge Ram Engine we were told it was a good runner we installed the engine had no problem was a little worried about buying it we purchased one at another auto wrecker first and it had a noisy top end. Thanks for getting me out of a jam will call again

Last week we had an emergency tow done. We went to pay and pick up the car. They told me $190 for the bill but if I left the car with them there would be no charge. I wanted the car back so I arranged another tow company to bring it to my house. When they showed up the guy at Reynolds started yelling and screaming because I used a different tow company, and then stated he wouldn't release my car for $580 now. I'm 18 years old and they totally took advantage of that fact. So what choice did I have I'm a university student in a bad spot with not that kind of money. What a bunch of crooks. BEWARE THIS COMPANY IS BELOW BAR!

CROOKS - Sold me a seized engine.
Purchased an engine from Reynolds Auto Salvage.
Had it shipped to me. When it arrived, I was very surprised to find that it was seized tight.
Mike Cave swore that the engine was checked to be spinning freely before it was shipped.
I removed the oil pan based on Mike's direction. It was full of metal.
Sent Cave pictures and let him know that both a local dealer and the OPP confirmed that the engine was seized.
Cave even went to the point of challenging me and asking if I was calling him a liar because I said it was seized and he said he personally checked it before it left and it was not.
Reynolds insisted it be shipped back to them so that they could confirm it was seized. Which I did.
After Reynolds received the engine, it was clearly seized.
I did get my purchase price and shipping 1 way refunded but am still out $200 for shipping an engine that should never have left their yard.
Even though they seem pretty reasonable up front, I would steer anyone looking at using these guys to go somewhere else.

CROOKS - Sold me a seized engine.
Purchased an engine from Reynolds Auto Salvage.
Had it shipped to me. When it arrived, I was very surprised to find that it was seized tight.
Mike Cave swore that the engine was checked to be spinning freely before it was shipped.
I removed the oil pan based on Mike's direction. It was full of metal.
Sent Cave pictures and let him know that both a local dealer and the OPP confirmed that the engine was seized.
Cave even went to the point of challenging me and asking if I was calling him a liar because I said it was seized and he said he personally checked it before it left and it was not.
Reynolds insisted it be shipped back to them so that they could confirm it was seized. Which I did.
After Reynolds received the engine, it was clearly seized.
I did get my purchase price and shipping 1 way refunded but am still out $200 for shipping an engine that should never have left their yard.
Even though they seem pretty reasonable up front, I would steer anyone looking at using these guys to go somewhere else.

Bought a transmission for 2011 Audi S4 very reasonable price shipped on time to Ontario
Works perfect.very good guys good service. Thank you

I ordered parts for a 2011 corolla le. They wouldn't order me a trunk because the model number came back as an s type even though i assured them it was an le. Two days later i get a call, they have everything including a s type trunk lid.i said its a le so he said bring it in. Its in pieces thats not going to happen. So i wait. 2 weeks. Then i called to check.no one ordered anything. He said the parts would be there tomorrow asked me the color of my car and i told him he said hed have one there the same color. I thought great. They called at lunch said my parts are all there. I left work early unpaid and drive out. The trunk lid was dented and to a ce and didnt match my le car and they didnt have my washer resevoir. I waited over 45 min there to get half my parts. I wouldnt recommend them but thats my experience there.