Ritchie's Building & Flooring Centre

Everyone there is very helpful. Overall experiences have always been the best they look out for the customer. Highly suggested

Great place and great deals for all your building and renovation needs.
Daryl and his team are very friendly and knowledgeable, unlike some other places in the city.

My trips to Ritchies have been positive. Nice and helpful staff at every department. Sometimes carry items other hardware stores don't have.

If I could give this company 0 stars, I would. By far the most unprofessional hardware store I have ever dealt with. I have been in the construction industry for over 20 years and have never had anything bad to say before. I have talked with the manager who had a rude, condescending attitude, multiple staff as they don't own up to their mistakes and try to just point the blame at contractors, other people, etc, etc, Once they get your money, the show is over. That is all they need. Complete trash service. I will NEVER use this company for anything at all. Nothing good to say at all. Very disappointed. DO NOT GIVE THESE PEOPLE YOUR MONEY, customer service means absolutely nothing to them. You will regret it. Go to Home Depot, Kents, Home Hardware, anywhere but here.

Terrible service, dishonest, unprofessional service. They probably get people to right fake reviews to keep a higher star rating. Over 20 years in construction, never dealt with a company so cheap, dishonest and unprofessional.

Great prices, friendly knowledgeable staff, and fantastic selection. Definitely a must to check when doing home improvements!

We always go to Richie's. We're doing a renovation and Megan in flooring is amazing to deal with she treats you like her friend. John who is in the loading section, We call him the hulk, Never seen such a strong hard worker at a hardware store before. And I don't recall the guy's name in plumbing but very helpful, tall slender guy use to have longer hair but got it all cut off and looks much better by the way. And all the guys at the desk are very helpful and very friendly faces to see when you walk in. Keep up the great work. My only disappointment was we needed to deliver our own sheetrock and that was a lot of lugging, delivery was way too busy.there are some younger fellows working in the loading zone that could learn some lessons from John the hulk.you can tell they're not hard workers but hopefully they learn from the best.

I keep coming back here because of the staff. Low prices, quality brands and big selection aren't nearly as important as the advice I've received from the staff.

Mike Jones walked me through how to do a simple plumbing job and offered to give me more advice for the next half when I come in again.

Meghan Hayes was super helpful in telling me what I needed for a flooring application and walked me through steps for best results. Floor looks great!

Ritchies is a local gem because of their staff and I'll 100% be back.

Went in to return a $4 item. Forgot receipt at home but was driving by so thought I would ask. When I asked if I could without a receipt the reply was "did you buy these? ". That is normally the process to RETURN something. Not sure if the implication was that I walked in, picked it up off the shelf and was attempting to return it. If people have done that perhaps the store should have a return desk right as you enter the store. I would have gladly came back later with the receipt. Following a disgusted look from the employee he slapped $5.35 on the counter and said "there". Last time they get a dime from me.

Today Meagan helped us find what we werel looking for, she was amazing, helpful, friendly, knowledgeable. The quality of help was so unexpecte, service we would receive in days.long gone.
We again Thank You Meagan (sorry if I mispelled ur name)
Brenda & Wally

You have to have a bag if money hanging off your side or be a contractor before anyone notices your there.

I find the selection a bit odd with no real focus to it. The staff for the most part are friendly and helpful. Their product knowledge is acceptable.better than HD but there is room for improvement.

I tend to check Ritchie's when I can't find what I'm looking for elsewhere. Sometimes they have it.and sometimes they don't which brings me back to my opening comment regarding their inventory.

Ritchie's could be so much better than it is.

Breaks into people's houses and can't even make things right after damaging and installing an inferior product. Owner doesn't care about people. Can't recommend them.

Staff was very nice and helpful. My first trip to the store and I appreciate all the help I received. I will be back.

Very helpful staff. Great prices. Lots of flooring to choose from. I've gone to Ritchie's a lot over the years. I usually check at other stores before I go to Ritchie's so I can compare prices. Ritchie's is usually lower, sometimes 33% or more.

Service is great in every department; prices are the lowest in town in about every thing we were looking into as we were building our home. Every thing from light fixtures to drawers slides; blow in insulation, regular pink insulation. But prices aside, the friendliness, and helpful, knowledgeable staff in every department, is really what keeps us returning.

All the flooring options you'll ever need, laminate, hardwood, linoleum, rugs, carpets and even appliances.

All the staff here is amazing. They love to laugh and joke and are great people. Their prices are great and they have a wide variety for home Reno's and upgrades.

Wow! Wow! Wow! This is truly a most impressive Buildall Store. Eye candy for anyone building from scratch or even doing any kind of renovations. Wonderful products. My husband would have been truly impressed with this Ritchie's.

Great prices, friendly staff. The are quick and get the job done. I've used them for alot of flooring. Highly recommend.

Their staff are great, super knowledgeable. I wish the store was open later during the weekend.

Typical.look.pick.order.looked at 3 different types of flooring and as expected. “we dont stock that.have to order in. ”