Shoppers Drug Mart

My sister and I were shopping for makeup (not in the beauty boutique). My sister tested a concealer (which until recently was allowed, and it was obvious this concealer has already been opened). A male employee from the beauty boutique practically took her head off for testing the makeup and pointed to a tiny (never before seen sign) on the ground and yelled at her for testing the concealer. Super unprofessional, when we innocently did not know that shoppers stopped allowing testers. Will not be going back to deal with that horrible employee.

Was just in around the makeup area and a staff member was watching me and my friends like a hawk and wouldn’t stop even with direct eye contact. She asked us not to use the products as they are not testers so we simply said we weren’t (we only had them out of the package to look at!) She then went to her other employee and started talking about us. Not professional at all. Do better. Just because we’re young doesn’t mean we’re gonna steal. Worst customer service I’ve ever had!