05 July 2023 11:56
I agree with a previous reviewer regarding the pharmacy. Just wanted a comparable option for something they didn’t have in stock and the pharmacist made a point to explain how busy they were, would not answer the question, and I was told to wait 20 minutes if I wanted a response. Another worker restocking did help me out but the experience at the pharmacy was off putting unfortunately.
22 May 2023 15:29
The level of customer service in the pharmacy has gone from ok, to rude, to egregious. The owners are pleasant, but the majority of the pharmacy staff now seem to lack basic customer service skills. Fortunately, there are many other options.
13 May 2023 15:48
Don't buy your cosmetics there! Bought a lise watier product.only to get home and find its been opened, crusty and used or returned previously.

So giving the benefit of the doubt. I called the cosmetics dept and was told I could not exchange this until NEXT THURSDAY due to seniors day 20% off policy, no exchanges until the following WEEK. I called another store, And in fact, this is not the case, they will be happy to see me tomorrow for an exchange even though it's not where I purchased it. Mountain rd is where I'll be going from here on in!

Yes, stuff happens, I get
it, but Vaughn Harvey Shoppers will not ever get my business again. CSI is not their priority
17 March 2023 21:20
There's not much to say. I only went here once, and it was the same as most full-size shoppers. It does have a post office at this location (the reason for my visit).
02 March 2023 19:24
I was in your store around noon last Sunday. When I went to pay for my purchases there was no cashier - only the auto checkout. I am a senior and have made the conscious decision not to use the auto checkout in any store so did not know to use the machine. I pushed the button for help. No one came. There was a customer service person nearby chatting with someone who glanced at me but did not offer to help. When the chatting was over I had to actually walk to her to ask for help. I feel strongly that there should be a cashier available at all times for those of us who are not comfortable with the auto checkout or those who wish to pay cash. By the way, there were two more seniors behind me in the same situation.

Write a Review for Shoppers Drug Mart



Overall Rating: