Thai Express Restaurant Saint John

Food is great, zero complaints there. Usually the service is quick and fine, the few times I have been there. Today, however, I went on my lunch break (I work in the same building) and there were two people ahead of me whose orders were messed up (one was a pick up so should have already been finished but had to be fixed) so bad I didn't have time to order and receive my food before my break was over, so I had to just leave without ordering. The two workers didn't seem to know at all what was going on and seemed very confused. Very disappointed because I really enjoy the food.

The guy at the counter who took my order was super rude. I have been to numerous Thai restaurants. The pad thai I had at this location was by far the worst. Fried rice was mediocre at best. I should have looked at the previous reviews but i had already ordered and paid.

1 star due to the rude staff who was so sarcastic after asking a simple question. Food was really mediocre for the price. It really felt like customers were unwanted there. Do better!

The food was delicious. But the place needs a little TLC. The workers didn’t go over the top, but they did sit up as soon as we came to the counter. And the area was okay. But could definitely use a good deep cleaning. Especially the bathroom. Overall, 3/5 cause I can see the potential it has. They just need a little more initiative.

It was difficult to communicate with staff so ended up only ordering Surf and Turf, for my husband. He said it tasted like wallpaper paste with very few peices of steak and shrimp. We offered it to our dog and he would have no part of it. Even the steak separated out he would not eat.

I've been there every week for 2 years, and I can say without hesitation I've had most positive experience each visit. Best tasting dishes among Thai Express in Canada (believe me, I've been to many other Thai Express places in other major cities). I would go back any day!

Great food, awesome service!
One of my favorite places to eat.
The owners are extremely thoughtful and kind.

Enjoyable experience. Fresh food prepared nicely. Friendly quick service. Good selection. Reasonable prices. Very clean premises with physical distancing measures in place. Definitely recommend!

I ordered the general beef Thai and the meat tastes like it came out of the microwave veggies the same. Barely ate any cause it seems like if I would eat any more I might get sick from it. I have had this dish from other Thai express and never is like this. The kid running the cash looks like he hates life can't stand up without leaning on something. Thai express should reconsider who is running this location.

Service was ok, given the challenging times were in I'll give grace.
Food for me was 6/10

Recently had an occasion to purchase 2 Thai Fried Rice meals - one with no spice and 1 with med spice. The restaurant was not busy and it took us quite awhile to get our food and upon receipt of same I was handed 1 extra spicy and I told the man that I ordered med spice and he shoved it my way anyhow (not sure if he understood english?) - I tried to eat it but it was way too spicy and very little chicken. This is the 1st time that I have tried this location and was needless to say - not satisfied. I have eaten at other locations and food was always great - very disappointed

My husband and I have tried the place twice, both times we were disappointed.

The seating area is nicely decorated and is overall well maintained. The bathrooms are acceptable, though they've got unused equipment laying around and it seems a little unprofessional that way. The service has been friendly, no complaints there.

However, I feel that a restaurant's focus should still be on good, quality prepared dishes. Both times my husband and I went for pad Thai, but it is served oversauced and has too much of a vinegar taste, today to the point we asked for hot water and poured it into the dish to try and dilute the sauce. It was so strong that it didn't really help but, oh well, we tried. I was disappointed and it wasn't worth the cost of about $15 a person.

A half hour after leaving, I was questioning whether or not to give this place another chance sometime, when both of us got wicked stomach cramps and are feeling terrible. Good thing we have two washrooms, sorry but true. That answered the question for us, and we'll have to find somewhere else to go for Thai food.