Urban Planet
7 reviews 477 Paul St Unit#4, Dieppe, NB +1 506-383-4848 urban-planet.com/collections/up_new_shop-all-new suggest an edit
23 November 2023 9:01
We have been trying to reach the store all day. With a total of 100+ outgoing calls and no answer. One time they picked up and hung up. Trash store that can't afford to have enough employees on the floor so one can have the customer service skills to even answer the phone. Even if they answered and placed me on hold would be more appropriate than no answer at all. Wouldn't recommend to anyone. Their manager should be let go as they clearly don't know the value of customers that spend $ in their store
17 September 2023 20:21
To begin, 2 things. 1 I used to be the Co-Manager of this location for over 2 years. 2 this is one of the biggest stores in the entire company.
The Moncton Urban Planet has been a blemish on the face of their parent company (YM Inc) for SOO many years. The trouble is trying to get an ENTIRE quality staff in there who is completely supported by Head Office. THAT is the only way that any ACTUAL sustainable change could happen.
All in all I still feel I am being generous with my 2 out of 5 rating….
The Moncton Urban Planet has been a blemish on the face of their parent company (YM Inc) for SOO many years. The trouble is trying to get an ENTIRE quality staff in there who is completely supported by Head Office. THAT is the only way that any ACTUAL sustainable change could happen.
All in all I still feel I am being generous with my 2 out of 5 rating….
13 September 2023 2:57
Always something on sale here! Pretty good quality although I cannot see any difference between the fancy label stuff and the budget line so just. BUy the basics.
29 August 2023 14:23
The lines are actually crazy. The cashier employees take 20 years to scan. They need to learn how to hurry up and its like they never scanned clothes before. This one indian lady forgot to give me my refund, and I thought it would go through the next day, but it didnt. Please do better service net time.
23 July 2023 18:00
Very messy place. Staff are mean to newer and younger employees. Very overwhelming to be in this specific store as it is cluttered and you can't fond anything.
16 February 2023 6:48
This spot is usually messy and with u friendly staff, but when I went in today I was greeted kindly, and it was very clean! I was so pleasantly surprised. A girl named Faith by the change rooms was soooo kind to everyone, I heard her offering to get different sizes and her opinion on clothes which I haven’t heard in this store before:) usually you’re ignored. Very good experience!:)