01 September 2023 20:51
Management not good. More likly there is possible corruption in this place!
05 May 2023 17:00
Like user Avoid AART I also experienced some very alarming treatment at this clinic, that resulted in:

~ Not receiving standard care
~ Having to personally push to receive standard care
~ Receiving substandard care for whatever treatment that was given to me (which was not much)
~ Not following up from tests in appropriate ways
~ Misrepresenting test results
~ Making tests difficult to access or difficult to withstand.

I have since left AART and got care in Montreal. The level of care in Montreal was outstanding. There is simply no comparison to AART. I do not know if all people receive such treatment, or if there was bias on my RE to not provide me appropriate care. I do know that I was under AART's care for over a year and didn't get the tests that I received within the first 20 minutes of my intake appointment with my clinic in Montreal.

I would seriously consider going to another clinic. Even the wait times are quicker! I was able to refer myself to my clinic in Montreal, get an intake appointment, and move onto IVF cycle within weeks. Getting my intake appointment from AART took 9 months. I would never choose to wait the time I did for AART to receive the level of care AART provided me.

Update: I was contacted by AART to address some of my concerns. When I insisted to have all communication be written through email, they withdrew their offer to work through my issues. My opinion of businesses that refuse to communicate in writing is not favourable, it makes it seem like the business wants plausible deniability if you were to ever report their practices. So, my 1 star rating remains and I believe very warranted.

Update 2: My clinic in Montreal helped me to have my son! I had a relatively easy pregnancy and welcomed my son in April of this year. I don’t regret leaving AART at all and encourage everyone who is debating leaving AART for another clinic to do just that.

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