02 August 2023 8:22
Found a problem with the support mechanism for the fan assembly.still waiting for replacement part
10 July 2023 10:06
The Backman Heating and Cooling staff were very knowledgeable about their business and patient with all my questions. Ryan put together a major proposal to convert our home from an oil hot water baseboard furnace to an electric boiler, electric hot water heater and a heat pump with 4 heads as well as install a new heating zone for the house. The old furnace, oil tank and lines were removed without any issues. Ryan and Meredith made sure that the project was scheduled in a timely manner and Ryan completed the installation despite the extremely hot weather. Ryan is reliable and his work was meticulous and beautifully executed. Ryan ensured that he kept the floors covered and protected and cleaned up each evening before leaving. See the photos of the final results of the beautiful work he performed. I highly recommend this business.
24 May 2023 14:15
Ryan Backman was a pleasure to work with. He provided good advice during the consultation for replacing our oil furnace with a ducted heat pump system, quickly gave us a quote and answered questions, and got us scheduled within a reasonable time frame. He and his team worked effectively to get our oil tank pulled and old furnace removed, and the new heat pump installed all on the same day, and they returned on the second day to perform system fine tuning and noise reduction. They cleaned up and Ryan explained the new system at the right level. The system seems great. We are very happy so far, and would highly recommend Backman Heating & Cooling to anyone.
26 December 2022 15:10
Couldn’t ask for a nicer bunch of people. Awesome work, polite, knowledgeable. The list goes on. Prices were also very good. Highly recommend.
05 December 2022 13:34
Excellent quality service! They were flexible with my schedule and able to clean my heat pump, diagnose the noise issue I was experiencing, and replace the parts all during a short visit. Very efficient, honest, and helpful technician. This is a team you can rely on!
04 November 2022 8:07
Pure class all the way w Ryan and team at Backman Heating & Cooling. Showed up on time, professional and clean heat pump installation and thorough walkthrough to wrap up. These guys pay attention to the little things and that goes a long way. Highly recommend!
24 August 2022 18:37
They score 10 out of ten on all the things that matter… which is everything.
Thanks Meredith and Ryan and Seunghoe.
21 December 2021 0:24
Absolutely wonderful service! Friendly and extremely well done cleaning… our heat pump is like brand new!
18 December 2021 21:51
Quietly and efficiently they went about their work. Very happy with their work ethic and efficiency.
08 December 2021 8:06
We hired Backman to install a ducted system input house and the service and unit have been excellent. Our first maintenance and cleaning visit just happened and the tech couldn't have been better - polite, hard working and did excellent work. No hesitation recommending
19 October 2021 14:02
I've never seen a service technician accomplish so much in such a short period of time: very courteous, professional and efficient.
24 September 2021 6:03
I’ve been a customer for several years. I’ve always been happy with the work you do and plan to remain a Blackman customer. Thank you for your visit today.
09 May 2021 0:51
Always the very best service. Diverse knowledge of multiple types of heating systems, this has been extremely important over the years, since we are in the property rental business.
07 May 2021 1:38
Ryan and his team were very helpful, honest and reliable. Proper service, honest price for a fair, quality product and intstall, highly recommended. This is the second time I have used Backmans and the details and install quality is second to none.
04 February 2021 12:10
Backman Heating & Cooling were the utmost professionals. I engaged them for a simple ducted heat pump unit cleaning but had a few questions for them regarding the efficiency performance of my system.

Ryan not only went above and beyond to answer my questions but also went out of his way to verify some of the information he provided and follow-up with me on the telephone.

Backman Heating & Cooling was able to advise of settings that may help me optimize the performance of my propane fireplace as a supplement to my heat pump system.

Not only do I now have a cleaned system, as I’d ended Backman for, but I’ve also got an improved understanding of how to get the most out of my entire Home heating system.

I, of course, strongly recommend their services.
01 February 2021 11:55
Ryan at Backman Heating & Cooling installed an LG heat pump for us and it has helped our heating bill by being more efficient than the electric baseboard that now serves as a backup. It's also REALLY NICE to have the air conditioning in the summer!

The thing that struck me most about working with Ryan is how knowledgeable he is about the world of heating and cooling, and how he was able to educate me as well. This way, I felt confident in the plan we made for a heat pump in terms of brand, investment, and rough sq.ft coverage.

They are also on the list of approved contractors so we were able to finance our heat pump through Efficiency NS pretty easily.

To this day, Ryan and his team (Trevor and Meredith) are always available to help us out if we have any questions and I couldn't recommend them more.
31 January 2021 1:02
Maintenance and testing of heat pump and circulation system. Ryan did more than I expected from this type of service.
28 January 2021 6:15
Very Helpful and respectful of COVID precautions. Service was quick and service technician was honest and clear about the repairs that were needed (didn't try to add extras).
18 January 2021 17:58
We had limited heat as our heat pump stopped working. Ryan came right away to diagnose the problem. Excellent customer service.
05 January 2021 9:17
Ryan came and did a great job installing our LG heat pump. It was -10C when he did it so he worked a 12 hour day so I would have heat that night. Competitive pricing and very knowledgeable with great products
02 January 2021 0:27
Amazing service and professionalism. Ryan and Meredith provided quality product and superior craftsmanship. Ahead of schedule and on budget.

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