Bell Aliant

Excellent service with Roger. The entire team were very pleasant during my visit. Roger was very thorough and attentive to my questions and appreciated my time in securing my new phone. Time is precious and every minute of my time was appreciated. Thank you

Worst phone provider ever.terrible customer service from a lady in there.went in to pay off phone bill and would not allow me to.very rude.

I love when I can write a happy review! Not only did I personally receive excellent customer service, I witnessed several other customers receive same. I was in the store for a switch from Android to iPhone (lengthy process), and Roger went above and beyond to make sure all my data, photos, contacts etc.got transferred over successfully and that I was fully operational before leaving the store. You are now my go-to Bell location!

Great service, highly recommended the sales consultant Keegan he was very helpful and friendly aswell as keeping the process engaging and fun.

Joe was extremely knowledgeable about Bell products and services. He answered all of my questions clearly and patiently. I appreciate such excellent customer service.

Good afternoon,
I have returned from your store after the most pleasant customer service I have received in very long time.
I wish to acknowledge Hardik for his exceptional patience and knowledge he provided to me today. Some of my cell phone apps were outated {much to my dismay) making several apps unserviceable. Hardik calmly and with great success applied his knowledge to have my phone back in excellent working order. You are most fortunate to have an employee like Hardik in your employ. Regards, Betty Knodell

Awesome customer service, very friendly, very notable and amazing person

Reps name Narda in the Bedford, Nova Scotia

Stopped in on a whim to get a new phone, staff were outstanding! I had a special voice-mail I couldn't bear to loose during the switchover and they made it happen! Thank you!

Lindsay and her staff have been the most helpful store I have delt with! I keep going back for all of my business and personal cell phones and also my home services and services for my cottage. I truly, highly recommend this team! Keep up the great work.

Lindsay helped my husband and I switch from a different carrier to Bell as well as buy a new cell phone. It was a smooth and flawless transition. She was knowledgeable and we left feeling very good about our purchase and decision to move over to Bell. I would highly recommend Bell and especially Lindsay at the Bedford Commons Plaza location.

Incredible Service. Store manager Lindsay, and Bell Rep Alex went above and beyond, answering every little question. They both worked hard to find the best mobile packages for our family and even set up our devices in store. I asked a lot of questions which should of seemed dumb to anyone who is technically knowledgeable, but they answered everything and even dumbed it down enough for me to understand. I cannot express enough how helpful and professional they were over the past two days.

Lindsay was awesome and took care of all my needs! Very happy with new IPhone, contract and service. I highly recommend this Bell location as all staff are awesome!

Having been in, and manged sales staff myself I greatly appreciated Chris H.and his outstanding service today. I walked in, told him my situation and he responded perfectly. He educated me as to all my options in a very clear, concise and calm way. He read perfectly when I needed time to consider options - let me walk back and forth between the three new phones I was considering with no pressure (sales or time - I took about 15 minutes). Whenever I had a question he immediately came, answered and let me go back to my own comparisons and research. He read the kind of customer I was and mirrored my communication style expertly. He gave me honest positives and negatives as I was coming to a decision and validated my concerns as I came across them. A true professional. In my old role, I would have tried to poach him on the spot. Bell made a $4,000 sale and increased my regard for the company today because of Chris H. If you're relatively equal distance between Bell shops I recommend this location.

Me and my husband purchased cell phone plans yesterday from Chris H. He was extremely helpful and friendly. We enjoyed dealing with him. Thank you, Chris!

I would HIGHLY recommend the sales consultant Chris Hollett at this location. He was professional, knowledgeable, and courteous and went above and beyond to assist me in upgrading to my new iPhone. I’m very appreciative of his services and hope he receives recognition for being such a stellar employee. Thanks again, Chris!

Had Bell service for years and was relatively happy (except, of course, for the outrageous pricing, but that's another matter). Sold my house in September and canceled the service. Dropped the equipment off at the Damascus Road location on Oct 5. Got a bill for $230 from Bell today saying that I didn't drop the equipment off. Luckily I kept the receipt. Called Bell and the charge was reversed.

So why the bad review for what might have been a simple mistake? Simple: This is not the first time this has happened to me. It's not the second or third time either. This has happened every time I have had a change of service with Bell that required equipment return. EVERY. FRICKIN'. TIME. It has become such a routine that I keep the receipts around for months afterwards for just such an occasion. So what would have happened had I thrown out the receipt, like most people would have? I'd have been out $230 for equipment that I returned. I see people complaining on Facebook all the time about this happening to them. This is inexcusable. Bell needs to be held accountable for this theft from its customers. There is absolutely no excuse for the lack of communication between Bell stores and the mothership. If I were to buy a cell phone from this location Bell would know immediately. The same should be true for returning equipment.

My partner and I was dealt with poorly and with great malice.came for information and was told abruptly to leave

They lied about guaranteed package pricing, don't live up to promises and now they don't answer calls and the mailbox is full. Calling the support line is a joke. Stay away from Bell Aliant - bad experiences from day two. Signing up was nice but after that not fun.

The people here were very kind and helpful. They helped us choose a good phone for me, and figured out a really good plan. The building is clean and there is a good selection of phones, tablets and tv services.