15 November 2023 1:06
I would give it no stars if I had a choice!

I bought a 2006 Honda Vamos right hand drive vehicle. Delivery was delayed, new tires were required to pass safety inspection. This winter I invested in snow tires only to find out that the 4 "new" tires they took off were not new afterall. They are actually the original tires stamped with the year 2006. I have learned alot about tires over the last couple of days. Should I have done a complete white glove inspection before accepting it? Maybe. Should the company lie to me flat out and misrepresent the product? NEVER! At this point I also question their competency in providing legitimate Motor Vehicle Inspections. The tires weren't the only issue I had upon receipt of vehicle, i found the wiper fluid lines were disconnected? It may sound trivial but visibility is a key component of safety. Mickey mouse operation all around. I will never go there again or recommend them to anyone.
07 November 2023 20:08
I recommend Metro Pre-owned. They made my purchase a great experience. Friendly, accomodating staff willing to answer all my questions.
29 August 2023 3:10
I and Ervin have been in contact for 2 yrs cause I was looking for a certain truck, just being picky I guess but he delivered a beautiful truck that was better than was expected, service from the beginning till end and best service I ever had at a dealership I'd definitely return here to buy again and recommend everyone to buy here and thanks to Pam for making all the paperwork and kind words while going through the process, excellent service!
28 August 2023 5:17
I was in Dartmouth this summer and needed help. Buy Metro offered help and got me on the road and back home! Thanks to Leanne and the staff.they are awesome!
27 June 2023 17:56
Mike & Pam are such great people, they got us a vehicle we never thought would be possible. So glad we are a part of this WONDERFUL TEAM. Thank you so much for EVERYTHING.
05 June 2023 18:02
Awesome people to deal with I just asked about a new ram and Leanne and Ervin worked their butts off to get me in my brand new to me ram sport 4wd had a problem with the truck no hesitation they dropped off a loaner and picked my truck up to get straighten out definitely recommend these guys 100000%
23 May 2023 17:31
Awesome dealership, Ervin looked after our needs and made us feel like family, I highly recommend BUY Metro Pre Owned.
11 May 2023 12:42
Great service. Few hiccups but they were handled very well and professionally. Would defintaly recommend
10 May 2023 23:30
They gave me immediate feedback when I made an appointment to know the value of the vehicle. Mr. Mike kindly gave all the guidance. It was a satisfactory consultation and explanation.
07 May 2023 14:39
Best place to lease in Halifax and very friendly and helpful people specifically Ervin and Pam and all employees are best discipline and helpful. If you want new or used car call them or go office 224 wise road.
04 May 2023 5:11
I can not say enough good about our experience with our recent purchase with Buy Metro Pre-Owned.
Ervin and Leanne were wonderful to deal with. They were very prompt to answer/return calls and answer any questions we had. Communication was fabulous between the team and my husband and I.
They went out of their way to ensure that the vehicle we were purchasing was presentable and clean and tidy.
The purchase itself was smooth with no hiccups. Both Ervin and Leanne were extremely knowledgeable and did a fantastic job breaking down and explaining the fees.
I highly recommend Buy Metro Pre-Owned to anyone in the market for a pre-owned vehicle!
Thanks Buy Metro Pre-Owned!
03 May 2023 9:14
I have bought cars from Buy Metro Pre-Owned (Previously Suzuki in Dartmouth) and their service has been second to none. Always friendly, and accommodating when possible. Their service department has also been very honest and upfront about any maintenance needed, and will show you the issue. I plan on buying my next vehicle there as well.
17 April 2023 5:38
Mike and Pam are awesome people to deal with and so friendly They definitely are the people to go see if your interested in an new vehicle.thank you to you both you made my fay
08 April 2023 15:39
Hooray! We bought our first car in Canada thanks to Buy Metro. This is a company with high quality customer service! With flexible funding, would definitely recommend these guys. Thank you so much Buy Metro for our "baby"?
08 April 2023 1:22
I just bought my 3rd vehicle from Buy Metro! Pam Turner is the finance manager and she walked me through every step, she worked tirelessly and fought for the best deal for me! I couldn’t have asked for a better person than Pam! She pulled this all together in a matter of 2 days! If you want the best most reliable vehicle go to Buy Metro Pre-Owned on Wyse Rd in Dartmouth! If you want to be taken care of personally and know someone has your best interests at heart deal with Pam Turner! She will have your back, believe me!
24 March 2023 16:06
I had a great experience purchasing my car from metro pre-owned. As it was my first time purchasing a car, I had many questions. Crishell was very informative and helpful throughout the entire experience. The team at metro pre-owned are extremely professional and kind. Highly recommend!
15 March 2023 23:05
Bought a terrible rig from this company, more serious issues owning the one I bought here with two years driving it than I did with my previous jeep liberty of 9 years. Breaks seized, air conditioning gone, emissions leak, gas leak, and on top of it all off my motor went recently. Sadly I’m missing things, but that’s all I can remember off the top of my head. Did I mention I still have a year left of payments still? Then when called could only give me something with twice the car payments or a whole bunch of money down as a down payment (depending what I wanted of course), they had me by the balls and knew it. I used to think their customer service was good, but can’t help but be suspicious about that now. I’m personally going to make sure no one I know EVER purchases a rig from this company unless they have a VERY experienced mechanic look at it first. As unfortunately I can’t help but think it’s possible someone made a mistake in the shop with the numerous expensive problems I’ve had. 1 star well earned.
07 March 2023 6:27
I wholeheartedly recommend Buy Metro to everyone! Recently I bought a car from these guys, I can honestly say that this is my first experience of buying a car in Halifax and it was easy and pleasant thanks to the high service!
06 March 2023 23:40
Recently bought a car from Buy Metro, Very pleased with the service from Leanne and Ervin, as well as the Sales Manager Steve. Had an issue with my heater and extra key, Was looked after very promptly by the sales and service staff. I would highly recommend buying a car from the staff at Buy Metro.
22 February 2023 23:13
The process of buying from Buy Metro Pre-owned could not have been easier, or more seamless. From my first message of interest to me driving the vehicle home less than a day later. Pam and Crishell were fabulous to deal with and I would and will recommend them with high regards. Five stars for sure.
21 February 2023 10:24
Great service n very friendly people. They take care of everything. Effortless experience and the sales person Crishell was fantastic along with here manager.
13 January 2023 3:28
Very nice people, nice quality vehicles.
Chrisell and Leanne are the bomb.
Thanks again guys. Steph and Maggie
14 November 2022 10:31
They took my car (which i had towed to their location) in right away in the morning.they found the problem asap and notified me of the problem / the fix and the cost.the car was ready by noon.very good service
08 November 2022 2:59
The whole crew are amazing make u feel like they really want to get things done for u. Crishell, Leanne.good on u girls. The experience was top notch.
06 November 2022 5:14
It’s was great experience dealing with the sales and admin person, no pressure making deal with them especially Ervin, satisfied with their service.
30 October 2022 14:30
An absolute pleasure working with the staff at Buy Metro Pre-Owned. They made the purchasing process very easy and the staff were very professional. Thank-you
25 October 2022 16:53
Great experience with the service department. They were professional, efficient, price competitive and most of all their customer service was great. My car was dropped off to me after the service work was complete, fully cleaned inside and out. I recommend them and will definitely use them again.
19 October 2022 9:43
Big thanks to Sir Ervin also buy metro Good service nice ppl around specially Sir Ervin more sales to come godbless
06 October 2022 15:56
I got my first Car from them. It’s Hyundai Kona 2018.

They are very helpful despite some issues of my income but they didnt give up! Thank you EJ and Pam!
21 May 2022 21:57
Great service and extremely friendly staff. Mike was awesome to deal with and Leanne was awesome as well. I highly recommend this dealership. They are honest and fair with a huge inventory. Mike can set you up with a great vehicle, and Leanne will get you organized with all the paperwork! We love our 2010 Chrysler Sebring convertible!
06 May 2022 1:43
From the moment I walked through the door Mike and Pam treated me and my daughter like family. I highly recommend Buy Metro Pre-Owned for all of your future auto needs.
27 April 2022 7:46
Great Experience. I bought a car with Keegan. He was easy to work with, the process was smooth and no stress. I think it's important to do your own homework about the car you're buying, but Metro was forthcoming with any details when asked. I purchase the 2 year warranty, and am happy with that decision. I would work with this business again if I need another car.
26 April 2022 7:49
The people are friendly sale staff very nice.the vehical i bought was a jimny a import from Japan was told they did the safety and it passed ask for new tires was told new tires were on it so ok fine drove it home after the purchase I live 80km out of the city bad vibration look at tires there all weather cracked bad so when buying a car from them make sure you see a sticker on the tire if they say there new they dont care after you buy the vehical I learned the hard way heres some pics of the tire after a 80km trip from the shop I bought it
09 April 2022 2:18
I love Buy Metro preowned service. They guys did service on my car and it’s perfect

Personally I would recommend Everyone that Buy Metro preowned has much experienced and perfect service department in this competitive era.

Thank you
28 March 2022 17:25
Purchased car 2 years ago from them. Went to get the car re-safety from them and they claimed our car had been in a front end collision, needing almost $1000 worth of work. Car hadn't been in an accident at all from us. I freaked out, went and got a second opinion. They told us there were no major issues but a few cracks should be fixed. Got a third opinion and they also said it was fine. Buy metro lied to us about the car being in a collision - happened before we purchased it. Car got fixed for $100. Dont trust buy metro.
12 December 2021 19:03
Recently purchased a vehicle here and the service was excellent. Michael and Pam went out of their way for me on a late Friday afternoon to find me a vehicle that fit my needs and budget.
Same day we were able to get a deal done.
Would highly recommend.
16 November 2021 18:06
We sold a car to Metro and we dealt with Keegan and Byron. You always want the most you can for your trade or sell, but they were fair. The entire deal took about 30 mins and we left the car there! They both were very prompt and efficient. If I was in the market to purchase, I'd consider them.
30 October 2021 20:32
Great experience buying a car, Mike was Great to deal with for Sales and Pam was a delight in Finance. Went in and traded my car and bought a new one in about an hour.
08 October 2021 23:53
I first want to speak about the amazing service I got from Sales Rep- Michael Deveaux. His service was outstanding. There was no pressure. He paid attention to the details that I was looking in a vehicle and a payment. I felt relaxed and at home. Tanks Michael. Business Manager - Pam Turner. Pam was outstanding in finding me the right payment for me and the right financing. You could tell she was a Newfoundlander, by the way she treated me, like family and with no pressure. Pam also paid attention to the details. I would highly reccomend Buy Metro for all of your family and friends auto needs. You won't be disappointed! I traded my Dodge Grand Caravan for a car!
04 October 2021 14:43
Best customer service! Dealt with Pam and Rob. So incredibly happy with the entire experience. I would highly recommend them and the dealership without a doubt.
29 September 2021 15:08
Id like to say a big thank you to David, Pam and Jessie for helping me through the process of buying my first car. They went above and beyond to get me into a vehicle, despite my circumstances. I couldn’t be happier with my car. If you’re having difficulty getting financed elsewhere, I highly recommend you try this place! I have referred a few friends here in the past and will continue to do so. Thanks you!
27 September 2021 0:34
I just had my second great car buying experience at Buy Metro Pre-owned and the service is exceptional. I highly recommend asking for Keegan (in the pic below next to my new truck) he is really hard working and ALWAYS returns messages.
27 July 2021 20:17
I would recommend anyone who feels they don't have the credentials to qualify for financing should give Metro Pre owned a try.
Pam and Mike from Metro went above and beyond to get me in a vehicle that suited my needs even with the many hurdles they had to get over due to my colorful past.
These people are awesome.
Thanks Metro Pre Owned and a special big thanks to Pam and Mike, I am a happy man today.
07 July 2021 14:19
My friend bought a car, she had a very bad experience with them. Will not recommend anyone save your money buy from a reliables dealership.
They won’t even care for help her car had a steering issue after a month she bought it, repair cost will be 3k.
The sales manager told her they won’t do anything, it’s her responsibility. Maybe they didn’t know but they should have courtesy to help because it was just after a month.
Imagine buying a car worth 12k then spending 3k on it for repair in the time of pandemic.
13 June 2021 12:36
First was introduced to them 2 years ago to get a car and help build my credit! They were great to deal with them.fast forward to now I got a phone call from Rob who is a new to the car sales world (he did great in my eyes) asking if I’d be willing to upgrade! Extremely happy with their services, they are all super friendly and easy to deal with!
06 June 2021 11:21
Great Customer Service and quick response to all my questions and requests.
A special thanks to all the team members. A Special one for Bruce
05 June 2021 4:03
My partner and I, got a 2016, Ford Focus SE today, and all the staff were amazing, easy going. Just like friends who have been there your whole life. Thankyou from Earl Rafuse and Carla Wilson.
01 June 2021 21:23
Pathetic! Bought a car 2 months ago, it broke down has 3k repair on it now! Worst dealership ever high price but no after sale customer service
04 May 2021 9:20
Called 3 days in a row and left a voicemail in service, Looking for recall information, No callback as of yet. Why does service go straight to voicemail anyway?
30 March 2021 22:53
The minute you walk in you feel like you're with old friends.the atmosphere is so positive. Every member of the staff is friendly warm and welcoming. The will bend over backwards to help meet whatever need you have A+
15 February 2021 11:24
Absolutly amazing place. I live in cape breton, and I had the perfect van at my door within 4 days. They delivered it no charge, amazing price. Quick contact for any questions, very friendly and professional business. Deff gained a lifetime customer!
14 February 2021 13:46
I just bought a 2019 Mustang GT Convertible and just love it. They were just so professional and helpful throughout the whole deal. I would highly recommend them to anyone if you're interested in buying a good used car this is the company to buy from they had me in the car of my dreams in no time at all with no issues whatsoever. Metro Pre Owned Cars are Number 1 in my books! Koodos to Tammy McFarland, Justin Cormier and the whole team.

Below is the car of my dreams from Metro Pre Owned Cars, I've made some upgrades to enhance it and make it my own. There's still more updates to come in the spring. Looking forward to them.
11 February 2021 15:45
The staff was friendly and quick to sell me a car. Wasn't much help when it come to warranty claims. Financed a vehicle for over $15,000 and only had the vehicle for 6 months and having nothing but transmission issues with it. Took it to get a flush kit and fluids and filter done but of course issue was not resolved. It is covered under my Warranty for up to $2,900 but still going to be out money when it
decidess to kick the bucket new Tanny $4,050 and labour $1,000 so not overly pleased at all
03 February 2021 22:22
What a pleasant experience with the staff here! I was accommodated so that everything could be done online with no issues. Bruce and Leanne were excellent answering any questions I had and made the whole experience enjoyable and easy. The communication was genuine, honest, and caring which is always appreciated. Thank you Bruce and Leanne for making this happen!
09 January 2021 15:59
This is my 2nd car I bought there. Mike, Alex and Leann was awesome. They worked hard to get me my dream car in my budget. Very please with both buying experience.
05 January 2021 9:22
Buy Metro Pre-owned has gone the extra mile in customer satisfaction, their team has ensured all details of my buying experience were taken care of professionally and they maintained a very friendly relationship.

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