Call It Spring

Really awful place to shop, and really REALLY cheap, poor quality shoes.

I shopped here on Dec, 30th, 2023 around 8: 30 PM, they were busy & I understood that they are about to close soon, so I didn’t bother them much & selected a pair on my own, 3 different associates occasionally did a little formality here & there, one employee started dusting counters right on my face (I mean!) and I somehow made it to the checkout counter with a pair I was buying, the cashier checked me out in such a rush that I literally pulled out my own receipt from the printer at the till as she was really distracted & forgot to hand it to me, & I really didn’t mind that, and just smiled and said sorry I came in so late & left without really trying a pair properly, I wore the boots later & realized that they are super uncomfortable, poor quality, lacked ergonomic consideration in design, went back to try to exchange them, no one gave me a chance to explain the entire ordeal, a girl talking to me laughed & suddenly left the counter mid-conversation, & a big scary looking guy with big eyes came & went like “that’s your receipt? ” put it in the box, & said ‘ there you are’, & wanted me to just disappear on that note. Who on earth hired these people? I never post reviews (especially negative), but I have never seen someone stoop so low on basic customer service skills so I had to just post this, I hope y’all don’t talk to your family like that, your policies are one thing, but the way you treat others is beyond my imagination, that big guy acted like he owns the entire mall, haha! The entire ordeal was so bad that it’s actually funny, IDK what else to say, good luck to these obnoxious employees as that’s the only thing that can help them if they wanna grow in life, coz they lack basic manners, for any customer reading this - trust the bad reviews & RUN! As far as possible from this store

The customer service at this store was awful. The woman, possibly the manager, displayed extreme rudeness. While we were checking out bags, she constantly interrupted us. Their lack of basic customer manners was evident. Initially, they mentioned a buy-one-get-50%-off-the-next-item offer upon sharing an email. I intended to use the discount for a second bag, but she abruptly informed me that the offer was valid only after 24 hours. Her tone was incredibly rude. I won't be returning to this store. I wouldn't recommend it at all.

Very bad material. Double standard policy they wrote if you 100% satisfied refund your order worn the shose once and harm my leg and they refuse to return it back
the worst store and material

I found their manager is very superficial and the cashier guy need’s friendly expressions.