Ceilidh Country Lodge
8 reviews 369 Shore Rd, Baddeck, NS +1 902-295-1122 ceilidhcountrylodge.com suggest an edit
18 October 2023 15:35
Booked a room for 3 nights. Carpets were stained and had a musty smell. Bathroom was dirty. Shower was unreliable, water ot very hot then changed to cold. We had to ask 3 times to get clean towels and coffee. Hot breakfast was a farce. The only good thing were the beds, they we’re confortable.
We will definitely not return!
We will definitely not return!
04 October 2023 12:20
WARNING: DEBIT/INTERAC IS NOT SECURE
I stayed at Ceilidh Country Lodge last weekend and used a rarely used credit card to pay. Since staying here, my bank has advised that there have been unauthorized attempts to use the card. Either their payment processing is not secure or someone is lifting guest information.
I stayed at Ceilidh Country Lodge last weekend and used a rarely used credit card to pay. Since staying here, my bank has advised that there have been unauthorized attempts to use the card. Either their payment processing is not secure or someone is lifting guest information.
09 September 2023 15:36
Very nice stayed one night clean rooms nice beds. Breakfast was included and was pretty good as we’ll recommend
15 October 2022 17:53
Très bon rapport qualité prix, très propre! Bon petit déjeuner. Pour les personnes sans permis de conduire qui viennent avec maritime bus, le proprio peut vous dépanner et passer vous prendre à la station service. A 5 minutes de tout.
04 October 2022 21:52
There's a receptionist in the age of a senior is very unfriendly towards guests, no greetings and no smiles when she sees the guests, especially if you're from minorities. Racism is fully executed by this receptionist in this lodge. Also, there's no hot water in the evening and night in our room when it comes to the shower time. The hot water only came back in the morning. I would not recommend this lodge as a place to stay.
25 September 2022 0:37
Where to start!
DO NOT STAY HERE. RUDE, DIRTY, SMELLS LIKE MILDEW, ROOMS ARE FALSELY ADVERTISED, NOT PET FRIENDLY, AFTER CONFIRMING PETS WERE ALLOWED THEY CLAIMED TO HAVE A FLEA INFESTATION SO AS TO NOT ALLOW PETS.
If I could give -1000000 stars I would!
First off the section we stayed in, the lower section, was old and smelled like mildew and there were stains on the carpet.
Besides the mildew smell there was some other smell in the room that aggravated my asthma, I spent the night coughing and needing to take my spray.
We had 3 rooms and they were all really old and gross. THE ROOMS ARE NOT WHAT IS BEING ADVERTISED ON THE WEBSITE!
We called one day to confirm they were pet friendly and the woman told us 100% they were, we called again the next day and were told by the same woman that the owner now didn't want pets because some of the rooms were infested with fleas due to dogs that had stayed there. Their website says pet friendly and we had confirmed the day before that they were indeed pet friendly, the woman got upset and said fine she would let us bring our pets and that it was fine she would just get fired for it.
Like I said before, when we showed up to our rooms we were shocked!
When we talked to the woman the next morning about the rooms she was extremely rude and started yelling at us, claiming she had accommodated us for something we never asked for. She yelled at a 25 year old and talked to her like a child in front of other customers.
These people have no customer service skills, lie about the rooms they are offering, try to blame the customer for the gross and dirty rooms, then when you make a complaint they belittle, yell and talk down to you.
We were not the only ones who had complaints, 2 other people staying in the same section as us packed up and left because the rooms smelled so bad.
We also found out some information about how they treat their staff, the rules they have in place when it comes to cleaning the rooms and the breakfast.let's just say that it made us want to get out of there even faster and scrub ourselves down with alcohol.
DO NOT STAY HERE. RUDE, DIRTY, SMELLS LIKE MILDEW, ROOMS ARE FALSELY ADVERTISED, NOT PET FRIENDLY, AFTER CONFIRMING PETS WERE ALLOWED THEY CLAIMED TO HAVE A FLEA INFESTATION SO AS TO NOT ALLOW PETS.
If I could give -1000000 stars I would!
First off the section we stayed in, the lower section, was old and smelled like mildew and there were stains on the carpet.
Besides the mildew smell there was some other smell in the room that aggravated my asthma, I spent the night coughing and needing to take my spray.
We had 3 rooms and they were all really old and gross. THE ROOMS ARE NOT WHAT IS BEING ADVERTISED ON THE WEBSITE!
We called one day to confirm they were pet friendly and the woman told us 100% they were, we called again the next day and were told by the same woman that the owner now didn't want pets because some of the rooms were infested with fleas due to dogs that had stayed there. Their website says pet friendly and we had confirmed the day before that they were indeed pet friendly, the woman got upset and said fine she would let us bring our pets and that it was fine she would just get fired for it.
Like I said before, when we showed up to our rooms we were shocked!
When we talked to the woman the next morning about the rooms she was extremely rude and started yelling at us, claiming she had accommodated us for something we never asked for. She yelled at a 25 year old and talked to her like a child in front of other customers.
These people have no customer service skills, lie about the rooms they are offering, try to blame the customer for the gross and dirty rooms, then when you make a complaint they belittle, yell and talk down to you.
We were not the only ones who had complaints, 2 other people staying in the same section as us packed up and left because the rooms smelled so bad.
We also found out some information about how they treat their staff, the rules they have in place when it comes to cleaning the rooms and the breakfast.let's just say that it made us want to get out of there even faster and scrub ourselves down with alcohol.
16 September 2022 9:08
This is an older drive up to your room motel with a nice looking old house out front (with no hotel rooms inside), but be aware of the below. But first, two important notes. There are many more alternative hotels available in Baddeck that don't seem to show up well in normal searches on Expedia or Booking.com. Also, this hotel is NO LONGER owned by the more expensive and modern resort across the street despite what you may read.
Our experience included:
Very friendly staff of just two people
A good location with a nice view
A loud shower and fan
No cross breeze in the room
Thin walls and could hear people on 2nd floor above our room
Loud Air Conditioner
Limited TV channels and very small TV with Canadian sports channels
Very few electrical outlets in the room for recharging electronics
Views of the water are only in North end of "McDonald House" which is where most of the rooms are
A very weak breakfast. Cereal and breads with coffee and juice only
The restaurant across street was excellent and one of the best meals we had in a 3 week drive around the Maritimes and The Freight Shed on waterfront served a nice dinner
Our experience included:
Very friendly staff of just two people
A good location with a nice view
A loud shower and fan
No cross breeze in the room
Thin walls and could hear people on 2nd floor above our room
Loud Air Conditioner
Limited TV channels and very small TV with Canadian sports channels
Very few electrical outlets in the room for recharging electronics
Views of the water are only in North end of "McDonald House" which is where most of the rooms are
A very weak breakfast. Cereal and breads with coffee and juice only
The restaurant across street was excellent and one of the best meals we had in a 3 week drive around the Maritimes and The Freight Shed on waterfront served a nice dinner
23 July 2022 5:09
The room we got was old smelly and definitely needed some love. Outside door frame was worn out, carpet had some shady stains, wifi was not reaching our room and there was a couple of bugs inside. Other than that the location was good and staff was friendly.