Century Honda

I purchased a vehicle here almost 2 years ago. Since day 1, one of my headlights did not work. I called several times and showed up in person also, always being told "it would be taken care of, parts are ordered". This never happened. Recently I had some work needing to be done under warranty, and it took 3 months for parts and multiple times leaving my car there for pictures to make sure it was covered. During this time, I called frequently to ask about the status. My calls were never returned. I felt like because it was a warranty situation, it was left on the back burner. My regular mechanic said he could have ordered the parts right away. Since purchasing, I feel that after spending the money (which I did not haggle on at all, paid full asking price) I was left in the dust. Not impressed. Would not recommend.

Service was able to get me in on extremely short notice (25 minutes) to fix a problem that arose with a loose heat shield. Tyler was especially very helpful.

I have never had a more friendly experience. Mike Grime and Trevor McNutt both helped me and I felt no pressure and really got great info.

Just bought a new Honda Civic from Century Honda. Nicki and Courtney were incredible! It's this kind of experience that keeps me coming back!

I love my new Toyota! Great service. Mike Grimes was the best to work with I was worried about getting approved but thank you him I'm got a great reliable vehicle. Thanks Mike!

Absoulty loved the service I experienced here at this location for my new to me Honda.
Dawn is especially helpful and very kind.overall great experience and treated me like royalty.wela'lin Dawn and Team!

I came all the way from sackville to deal with Michel Grimes. Treated like a king, great service

Had a fantastic experience, Rob came across as very knowledgable and walked me through my options. Overall, couldn't be happier - 10/10 to Rob and Century Honda

Courtney was a pleasure to deal with, she was helpful and knowledgeable and made my buying experience fun!

Had some issues with my Accord, ended up being in Robs capable hands, and if I have to get more work done will definitely be returning because of him.

Rob was very helpful, he is very knowledgeable and detailed. He also makes things very easy to understand.

I can't say enough good things about Courtney in the finance office! She's so friendly, extremely helpful, and happy to answer any question you may have. She's amazing to deal with!

Rob made my trip quick and easy, he was helpful and professional made the whole experience pleasant to deal with thank you for all your hard work.

Kolby in parts was extremely helpful in finding the parts I needed. Couldn’t ask for better service. Fast, honest and extremely helpful. Made my visit to Century Honda great

The ladies at Century Honda made the agony of buying a vehicle bearable. Nikki and Melissa are friendly and straight forward and we navigated the litany of paperwork quickly. All of the dealings were done via text messages before I ever set foot into the showroom to pick up the vehicle, which is exactly the way I like it. So no complaints at all about the overall experience. However, I can only give the dealership four stars, and their complete refusal to negotiate in any way is the reason. I offered a slightly lower payment, they said no. Winter tires…no. Set of wheels…no. Floor mats? You guessed it…no. They said inventory challenges make it impossible to offer any incentives, and to that I say “no”. If a dealer wants to give a little something, it certainly can do so. The real reality is that they just don’t want to. The four stars were earned by Nikki and Melissa, and the sales manager scores negative one star.

Service was okay… there was a couple things I wasn’t overly impressed with, one that stood out the most was when I asked about the “brake pads for life program” advertised on the website. The salesperson laughed at me saying no brakes pads last for life and no program exists.
I don’t disagree that brake pads don’t last forever, however I’m continuing to get emails from Honda advertising this brake pads for life program. I won’t buy another car from them.

I had the pleasure of dealing with Melvyn when looking for a new car. He was super helpful and found me a car that fit my needs. It was a great experience overall.

Where do these guys get off selling end of life used cars for astronomical amounts of money. I hope you realize the Public is judging your establishment and will remember your crony practices when this is all over.

Sales team hooked me up with a great car for my family:) and the service department is super helpful and organized

Bought a car 2 months ago with warranty on it now they're trying to charge me for parts after telling me there's a warranty on it stay away from this place they are crooks

The staff at Truro Honda are very friendly and helpful. I would definitely consider purchasing my next vehicle there!

Had an appointment for Saturday.called to confirm with the sales person and she forgot all about it and proceeded to say maybe I spoke with someone else. OMG.will NEVER go back.thanks Angela

I needed help with a leaking rear driver’s side tire and Holly helped me get it repaired quickly. My wife now feels safe and I feel happy. Thank you Century Honda)

Special shout out to service department. Especially Holly and Wayne. They always make our trip to century Honda a pleasant experience. Over and above what’s expected of them. The service department in my mind makes the dealership good or bad and I will most certainly be a repeat customer when I purchase my next vehicle. Thanks for all you do.

Amazing crew. Everything went smoothly. I was able to pay over the internet, which was pretty convenient, specially now with the new wave of COVID restrictions.

Glad we have a great working relationship with this dealership. For tint, signage, graphics, promotional advertising, rust proofing and reconditioning of their used.

Hello, my experience with Century Honda was FANTASTIC!

I spoke with Trevor, Melissa and Sarah and all 3 of Honda’s representatives were great to work with. They were:
Kind
Knowledgeable
Informative
Professional
Funny
And most importantly they “HELPED” me achieve my goal and answered all my questions with also going above and beyond what I expected.

I was so pleased to work with Trevor, Melissa and Sarah and I’m happy that Honda has people like them to help other people accomplish their tasks.

Thanks a bunch Trevor, Melissa and Sarah. I hope you all keep safe.

Great experience! Nikki was my salesperson and went above and beyond to make sure I'm happy. Answered all of my questions with patience, explained everything and not to mention how friendly and professional she is!
When she found out I don't have a ride to go there to pick up my new car, she managed to send me someone to pick me up.

Sarah in financing helped me a lot to make a decision with my warranty choices. Very professional and nice as well!

I would suggest them to everyone

I bought car from this place, Angela was rep i dealt with, she is amazing.owner of this place is beyong nicest person you could ever meet.he personally talked to me, he listened to me and had talk about other things than business in general.where do you find owner walking to customer and speaking to custoemer just like his friend? This place deserves more than 5 stars.i recently moved to nova scotia from saskatchwan and didnt feel like SK here when it comes to customer service but this place deserves 5 stars. Thank you angela for being the best and thanks to owner of this business for being as great as one leader could be. Highly reccomnded guys.shop here.you cant be disappointed.bestest car dealership ever. 200% recommended.

Century Honda has the most welcoming atmosphere and friendly staff. If you're in the market for a new car, Dawn is incredibly knowledgeable and will find you something within your price range.

Friendly environment. Not pushy. Accommodating. Will refer people to this dealership. Ask for Nikki.

Excellent customer service and friendly staff. I highly recommend giving them a call if you’re in the market for a new or preowned vehicle.

We worked with Dawn Hewitt this summer and she is the best! She really listened and helped us find the right car for our family. Thanks Honda & Dawn!

Dawn Hewitt is the best! Very knowledgeable, helpful, kind and patient! I didn’t know a whole lot about cars, and what I liked, till I met Dawn! Would highly recommend dealing with her!

Couldn’t have asked for a better experience while purchasing my car! Extremely knowledgeable, welcoming and helping staff! Excited about driving my new CRV! Thanks Century Honda!

Purchased three vehicles from Century Honda and highly recommend using them. Professional, efficient and actually a lot of fun.

Everyone at Century Honda in Truro, N. S.are friendly and efficient. We dealt with Trevor McNutt and Melissa. The parts and service dept are absolutely the greatest!

Not happy.wanted things checked before warranty was up they said nothing was wrong the little noise I was hearing was from the brake plate, a brake service would fix that.so I go for my safety at my regular mechanics a mere 4 months later and guess what the bearings need to be replaced.not happy this should have been picked up by honda. That noise I was hearing was the bearings the whole time so I called, and was told they couldnt see into the future.seriously?
If you had picked this up in august I wouldn't be scrambling to try and find 400 bucks right before Christmas, You could've at least offered to replace the bearing if I paid labour.what you should've done was the the honourable thing and say sorry please come down we will honour your warranty even though it's now expired.