Churchill's Restaurant & Lounge

Christmas Eve buffet was a HUGE disappointment and no better than cafeteria food. Bland, cold and not much selection and in fact advertised Seafood but the only item with seafood was a chowder. Total waste of money! $250 thrown away on garbage and really sad that it has dropped down from being one of the best restaurants in the area to substandard/below average. They need to bring back the chef they had last year! He put on the most grandest and yummiest buffet spread ever and we went expecting the same level of cooking and presentation. This year the food, selection and presentation
was so bad, that we are cancelling our New Year's Day brunch reservations.

We had a reservation here and were well and truly pleased with our experience. For a fancier restaurant, I left feeling full and happy. I had the steak, which was cooked perfectly, and the chocolate tart, and my husband had the pan-seared scallops and apple tart, and both were delicious.

We had our first dinner as a married couple here. It was perfect! So romantic! They had great scenary and classical music playing. We felt like royalty. Amazing service and the food was absolutely insanely good. The ceasers hit well too lol! Thanks guys

Spent the weekend in the hotel so we did dine here one time. Food was good (scallop/ pasta with fish) but service was just ok. I specifically told them when I made the dinner reservation that we have our own wine and asking the cork fee, but she didn't know the fee. When we arrived at the restaurant, I was with my wine but she said the cork fee is going to be $35! That was disappointing which the price was approximately the same price with Bottle of wine and it's not fair! They said sorry many times because of the fee but I was sorry more than them!

We stayed at the resort in packaged accommodation/dining attached to Churchill's Restaurant fron Feb 11th - Feb 15th
In that time we had 1 brunch, 3 breakfasts & 3 dinners in the restaurant.

Of the meals we ate, only one dinner (on Feb 13th) was noteworthy for being delicious.

The other meals were very disappointing and we felt very dupped by the misleading advertisements vs actual food and service we received.

On Feb 11th the dinner was to be

Selection of Artisan Breads with Herb Butter with oil & vinegar cruet

Spinach and Ricotta Crepe with Wild Mushroom Ragout, Shaved Reggiano and Truffle Oil

Duo of Eel Lake Oysters Rockefeller & Lobster Stuffed Mushroom Caps with Citrus Hollandaise Sauce

Grilled Medallions of Beef Tenderloin with Creamy Dauphinoise Potatoes, Grilled Asparagus, Oven Roasted Beets & caramelized onion relish and red wine herb sauce
Or
Olive Oil Poached Atlantic Halibut with Duchess Sweet Potato l Roasted Portobello Mushrooms, Pesto Tomatoes and a Pink Grapefruit Butter

Clafoutis of Fresh Berries with Crème Anglaise and Raspberry Coulis

Chocolate Grand Marnier Truffles
Coffee and Tea

Instead we were served

Selection of Artisan Breads with Herb Butter

Asparagus Dried Strawberries I Fresh Cheese Sauce Maltaise
Warm Spinach and Ricotta Crepe

Classie Salad Lyonnaise with Frisee Lettuce Poached Egg
Sparkling Wine Braised Pears Crispy Bacon Herb Vinaigrette
Toast Crisps

Creamy Duchess Potatoes, Blue Cheese Broccoli and Cauliflower

Caramelized Onion Relish and Brandy Peppercorn Cream Sauce

Steak An Poivre

Sole Meuniere Stuffed with Crab
Boiled New Potatoes
Grilled Portobello Mushrooms
Pesto Tomatoes Brown Butter Lemon Caper Sauce

Store bought Lemon Meringue Pie tart

There was a huge discrepancy in the quality & cost of ingredients.

Substitution of:

Braise pear in place of Oyster & lobster
Strip Loin vs Tenderloin
. Even the difference in the Potatoes was mashed vs scalloped (removing French names). To point out a few concerns.

Our dinner on the 14th was a very similar experience that even went so far as a substitution of Meringue cookie vs shortbread (assuming a cost saving measure on Butter & Flour)

While I can understand that costs are rising: Substitution such as this to a menu are not acceptable (in my opinion) for a restaurant that claims 4 star status and a 2015 Diamond Rating.

When we voiced our concern regarding the menu on the 11th a bottle of wine was sent to our room
as our food was "part of a package and couldn't be adjusted"

(menu price $40/actual wholesale retail $+/-$10)

The service staff needed grooming and assistance as well.

During the buffet breakfast my husband requested Chocolate milk x 3 before the waitress returned as requested clearly having forgot.

On our breakfast (the 14th) after waiting 10 min for our waitress to appear I gave up and served myself and the table next to us coffee and water.

While taking my plate away, our server inquired about my food and I said it was undercooked and doughy (French Toast) to which she shrugged and made a noise in reply.

There was a single ray of light on the service staff (Auora? /Luna) and she worked exceptionally hard but was visibility run very ragged.

Over all, definitely not worth the price point being asked for quality, food and service at this establishment.

We will be very hard pressed to return.

Staff was amazing. Had the most delicious digby scallops. Food and presentation was wonderful. Highly recommend, will return. I mentioned and allergy and they tailored the meal I wanted to be my allergen free. Can't say enough

First let me say we've eaten lunch at the Pines several times and it was great, the smoked fish chowder is fantastic! Had breakfast there today and it was ho-hum. Our daughter wanted the french toast but even though it was on the menu we were told it hadn't been available for quite a while. We decided on the buffet but even though the price was very reasonable, we found it just okay. Even if it cost a little more we'd like to see a breakfast equal to this great facility. (Would also like to see a nice dark coffee) We appreciate what you do for the community and will continue to support you as you move to a year round resort. All the best and good luck!