Dalhousie Student Health & Wellness Centre

Terrible customer service. Person told me I pay at the time of my appointment. Then wouldn't let me schedule my appointment without paying first.

Amazing staff they are so friendly and amazing doctors
Dr.robinson is the best she always makes me feel at ease with any questions I have regarding my preganacy <3

I went in with mild tonsillitis they told me it was just a cold and to go home, a week later I went back with sever tonsillitis and a peritonsillar abscess I could barely eat or drink anything a nurse told me it was just a cold and to go home and take DayQuil. I went home booked a flight to Ottawa for the next morning. Went to my family doctor he told me to go to emergency immediately. Spent 2 full days in a hospital hooked up to iv’s then rushed from one hospital to another via ambulance to have the abscess drained since it was closing my throat. If anyone at dal had listened to me the first time instead of diagnosing me with something generic to get me to leave none of this would’ve happened.

The worst place ever, always waited up to 1 hour, sometimes more. Then, what is the point of booking an appointment. Receptionist said you can cancel but need to pay $40. Paying for their bad management? Nightmare. God bless Canadian health system.

Worst experience ever.
I had an appointment booked for over a week. I called earlier today to confirm the time and they told me the doctor is only working remotely that day and that my appointment will only be possible for in person. They told me there is no way I can see the doctor before May 4th, when I will already be home. They said that I will have to restart the entire process of going to get blood work done after I had started this process weeks ago just so they can tell me the results. Ridiculous.

Terrible. Doctor rushed me, interrupted me, cut me off, didnt listen to me. She kept insisting my diagnosis was something basic like Covid or flu despite negative tests. Ignored other doctors diagnosis of Strep despite the photos i had to finally convince her. Checked my chest despite telling her there were no symptoms of lung dysfunction. Didnt even palpate my neck despite telling her it was still a strong symptom. Needless to say, it very much looked like she wanted to stamp something generic on me to get me out of her hair quickly. She ignored actual signs and symptoms, and looking in the wrong places for others. I had to beg for a doctors note despite stating the obvious my grades are under threat during exam season with a week off. Despicable way to treat people, this isnt a conveyor belt.

This clinic is absolutely amazing. The staff, Omar & Sharon are always excellent and helpful! They are compassionate and caring and absolutely love speaking with them. The Doctors work together with the nurses and the collaboration is supportive and amazing. The clinic is clean and I’ve been going there for 15 years. I am always accommodated and made to feel welcome. Thank you so much!