Dartmouth Medical Centre

This clinic is NO LONGER ACCEPTING WALK INS. Update your hours please! There are now no walk in clinics in Dartmouth on Saturday.

They will answer the phone and leave you on hold for over 15 minutes. In addition, I had my prescription refill sent to them twice in the past 2 months and it has still yet to be filled.

I'm thankful to doctors and nurses who working in the Dartmouth medical clinic.they know what they doing.they are pretty fast to get appointment and give treatment. I still remember those days with out a family doctor.thank you

I think they should let us park in behind the building for free. It's way too expensive, especially if you're waiting a while for your Dr's appointment.

They have always been really good to me and my kids. Even taken a walk-in appointment when they didn’t have to! Would definitely recommend. Always get the best care around from the doctors and the receptionist’s!

Doctor nag is a really great doctor i feel like I lucked out when it came to the doctors in my life because I hear from a lot of people a lot of doctors don’t take their patients seriously but I can say he’s one of the best and I couldn’t ever see me switching to a new doctor

Absolutely out of touch. You show up to the duty clininc and you need an appointment. You call on the phone and are told you cannot get an appointment unless your family doctor works out of the clinic. None of this is mentioned on the website.

Great family doctor, can always get appointments even during the pandemic. Very kind to my children and I

Depending who you are seeing.
I had different experiences. DR. Narra never directed me to the help i needed. Also told me why i cant have certain help, instead of talking to me about any other options as I find most healthcares "professionals " are doing.

She told me to go collect my files from the community health team.

I called them as they ignored my request as well.

No direction or communication.
No understanding of why i was being ignored. Turns out.

I has no authority to tell them to send my files, she had to.

I was in turmoil for 26 because of situations like this.

I now have a doctor Manchinenie. (I apologize if I spelled it wrong)

He is amazing, he listens intentively (in my experience) i am actually getting some leaway with him on my side.

He is saving my life right now.
If you are reading this. Thank you! Again!

Not talking walk ins since the start of covid. Sadly they were the only walkable clinic near me.

So grateful for this place and the doctors there. For refills and referrals I've been able to meet via telephone with another doctor who has more availability instead of having to wait for my doctor. The doctors I've met with have all been very willing to help and are very efficient.

Ive been seeing Nurse Practitioner Ordonez for over a year. I really like him. He's very friendly and caring. I can't say enough good about him.
Unfortunately everything else about going to this clinic has been a headache.
The phone system is impossible. You will be trying to get through to the office for days/weeks. It's been so fustrating.
Then when you get through your not evening talking to the right receptionist. And often the receptionists are rude and treat you as if your interrupting their day.

And it's always like this. Everytime you try to contact the office.

Normally a pretty good walk-in clinic, but still on a “patients with family doctor in the clinic/by appointment only” model. So not a walk-in clinic at the moment and who knows when they’re switch back. Go to the emerg or walk-in on Baker Drive.

Dr Ketharaju has no time for new or current patients, and I'd suggest going elsewhere!
They NEVER answer their phone, have no voice mail, and refuse to help regardless of your issue. If you get him as your family doctor, you're one of the unlucky ones. I'd suggest getting back on the registry RIGHT AWAY, like I have! Save yourself some time!

Hello,
I just want to give a heads up so another person does not waste their time as I did. My doctor is away for a week. I just needed prescriptions refilled. I called twice during the day to see how busy it was. Both times I did not have time to wait. I was told as long as you book in by 7 pm you can see the duty doctor. We close at 8 pm.
I arrive at 6: 40.
The doors are locked. A patient opened the door for me. I went to check in.the lady behind the counter was yakking away to someone. Would not acknowkedge me. Another lady finally came over. Guess what? Too bad
So sad. You see no doctor. I said had I been told I would not have driven all the way down there. Not a sorry.kiss my behind nothing. Bad customer service. I have been there several other times over the years.the ladies were very nice.
Not these two.
Long story short.since you will not be told. Do not bother going there after 5: 30 pm.
Cheers.

Filthy dirt waiting room. Dusty, grimy, and musty smell. I felt uncomfortable sitting there and left with my daughter without seeing a doctor.

Really friendly and professional staff. The wait to see a doctor was only 1 hour which is pretty damn fast

Dr. Omoke is a good doctor. Hours of operation are very convenient. Definitely worth going to see.

Dr Amoke is literally the best doctor I’ve had in my entire life and I’m 27. He’s kind, vibrant and seems to genuinely have a good Heart and he’s taking patients I went to see him about a week ago and he took on my family. I’m very pleased with his service

I met Dr Ravi Mineni Feb 21,2020. He is knowledgable, pleasant, adresseded my issues directly. I was very pleased and he will be my new Family Dr. The nurse in the clinic is also wonderful. Both have a background experience to make their clients feel well confident in their care.

Ppl complaining here are just looking for something to bellyache about.
I found it to be a very efficient place to go. Super friendly and helpful, both receptionist and doctor. Yes, it's dated but who cares, when you have concerns about your health, decor should be your last concern. Count your blessings.so many have NOWHERE to go.

It would be nice if they answer the phone been 3 weeks of calling and they still haven't answered. Sam ting wong.

Dr. Kolel's assistant is not nice.hangs up the phone without saying goodbye, it is rude and unhelpful.

One star for being open on Sunday. When the doctor started talking about my medical issues in the hallway where everyone could hear, I was embarrassed. When I go to a doctors office no matter where, I would hope for professional discretion when dealing with patients. This clinic was completely disorganized and unprofessional. Wait times are ridiculous. The nurse taking information treated me like a criminal breaking the law for having an out-of-province health card. I get the impression this clinic is used to dealing with a reckless downtown crowd. Be prepared to be treated in the same manner.

This place is dated and filthy you might catch something sitting on the fatty chairs in the waiting room we walked in and walked right out

Wish I can give zero star, Their phone is always busy and the stupid recorded message is all what you get after days of calling and they don't have even a voicemail. I had to come with my pregnant wife and my two kids just to know the result of the ultrasound instead of just mailing it to us. Horrible place with a lot of bureaucracy and time consuming routine

Answering machine says it's open for calls then states it doesn't accept messages and the girl that answered the phone on another number said to keep calling the number that doesn't accept messages. Pathetic

Showed up this morning (a Friday) at 8: 45,15 minutes before they opened and I was the first one there. I waited until they opened the door at 8: 55 and was seen in 10 minutes. The fastest walk-in-clinic experience I have ever had. The receptionist and doctor were extremely helpful and friendly. The take-away message is if you show up before the doors open, chances are you will be seen extremely quickly. (I cant speak for other days of the week). Overall a great experience and would recommend this walk-in-clinic any day!

It a great area. The new doctors are great and I hope everyone will give them a little while to get used to our health system. Please be patient and respectful.

The best part about this clinic is their hours. They are open from early in the morning to pretty late at night. This is very convenient, as many locations stop accepting patients after 11 or 12 in the morning.

Depending on the time of day, you could have between a 15 minute wait and a 2-3 hour wait. I'd definitely avoid the morning time, and supper time (5: 00), as those are the busiest times and you're looking at a multi-hour wait time.

I've had to wait over an hour just to have my number called and give them my info. They are very slow to process people during their busy times, but that tends to be standard for walk-in clinics.

They have a wide variety of doctors on duty, and your experience will vary wildly depending on which doctor you see. I've had mostly good experiences, especially when a nurse is available.

They do charge for doctors notes, but only $5 which is cheaper than a lot of places.

I've only went for mental health issues, so I can't speak to their quality with other areas.

I have been here a few times and actually got to see my doctor BEFOREmy appointment time.
They are very nice and my new doctor is awesome!
I would recommend this clinic in a heartbeat!
My doctor is also accepting new patients.

I don’t know where these rude comments are coming from, I’ve been at this c’inic Numerous times and it was always faster than the Lawtons clinics, and never incountered bad or rude Drs!

Called asking if they provided a service the lady was rude and hung up on me before I even said bye.

This review is not for the walk-in clinic on the main floor but the doctor's office in suite 205. This office is extremely unprofessional. Office opens at 9 AM but phones don't turn on until at least 15 minutes later. Once phones are turned on it will immediately switch to a busy signal. It takes at least 60 times phoning to get through. Had a meet and greet appointment with Dr. Nag (Dr. Nagaraju Sannidhanam) on November 21,2018 in which I filled out appropriate forms to have mine and my children's Alberta medical records transferred (we are a military family that was relocated to Nova Scotia in July). During this appointment Dr. Nag was rude to my 5-year-old daughter and repeatedly scolded her for being disruptive. I had explained more that once I had concerns for her regarding probable ADHD, he stated he would not discuss that at that time but rather a different appointment and instructed me to make another appointment. He also stated numerous times that he was from the UK and the things I was discussing were not things they provided care for in the UK. I asked about a referral to a pediatrician for the children and was told once he had their medical records he would do so. I telephoned the Alberta doctors on December 4th to ask if they received a request to transfer medical records; I was informed that no they hadn't received anything. I then contacted Dr. Nag’s office and asked them if they had sent the request and the stated they had but when I informed them the Alberta doctor hadn’t received it the said that it was odd that it wasn’t received and said they would send the form again. I attended an appointment on December 21st in which Dr. Nag referred me to a specialist, gave me a requisition form for an ultrasound and wrote me a prescription. Before leaving the office, I checked with reception as to whether or not the medical records were requested and received at which time, I was informed they had been requested by not received. I informed them again that the Alberta doctors never received the request and they stated again that they would fax off the request. This morning (January 14th, 2019) I called the office to see if the records had been received. I was placed on hold and then told that I was not a patient of Dr. Nag’s. I asked when did Dr. Nag decided not to take me on as a patient and was told at my last appointment. At no time during that appointment was I told he would not be taking me as a patient. Both Dr. Nag and his office were extremely unprofessional and I would not recommend him to anyone.

I do not use this clinic but my adult daughter does after her family physician abruptly retired over a year ago. She has recounted myriad horror stories during this period, similar to many of the other less than stellar reviews posted here.

Earlier today she attended clinic in order to have her prescriptions renewed. She was seen by a Dr. Nobari who was extremely disrespectful and rude to my daughter. This doctor refused to renew prescriptions for an antidepressant medication and a birth control med. She offered no reason for her refusal and didn’t seem to be concerned about the possible ramifications of abruptly ending an antidepressant medication without a plan.

In my opinion this doctor’s actions border on gross negligence. I won’t attempt to offer an opinion on her unprofessional mood and manner. I also want to make it perfectly clear that this is not the first doctor at this clinic to act in such an unprofessional manner and if corrective action isn’t taken immediately, it won’t be the last. To that end I have already reached out to the NS minister of health, Randy Delorey and I will include Premier McNeil in my missives simply because he insists that health care in Nova Scotia is just fine.