East Coast International Trucks

Stopped into the parts department to fix up some battery cable issues. The young lady at the parts counter was great and the service department helped out to get me going too. Very happy with my international truck and Eastcoast proved they haave another great dealership with great employees! Thanks again

Very unprofessional service, bring my truck Monday early morning for diagnostic.
Service department tells that they can look on it at evening shift.
I call at Tuesday morning to check if they check it, "no we will look during the day"
Called again at Tuesday 6pm, no one touched the truck and truck not in the schedule.
Decided to take to other shop.

Need improvement in technical skills. And efficiency.bu they have good people in shop.

Fast friendly service department. Excellent over night service.

Dropped our 2019 international with 255000 Kms off on Wednesday for service and safety. Picked back up the following Tuesday and noticed the drive tires that were scalloped were not rotated and was told they don’t do that here unless you request it. Stopped in the Truro location to have the wheels retorqued and was told that they would not have passed the inspection with those tires. Continued to Ontario where we were going to a shop to have the bendix system calibrated and again were told that the tires on the truck are not safe and should not have passed inspection not only do the tires need to be replaced but the truck needs an alignment to fix the problem. Also the sensor for the bendix system that Dartmouth replaces last fall was never aligned they just through it in and that’s why the system is not working properly. After having the truck in the shop in Dartmouth for 6 days we are now out of commission and sitting overnight waiting to be serviced tomorrow. Will never return to the Dartmouth location!

They were not sure as to why I was there and it took them a little bit to figure it out