easyfinancial Services

My experience with Easy Financial was extraordinary and professional. The staffs are eloquent in their operations, Mr. Vaibhav was extremely helpful and guided me through the entire process with real time communication and professionalism.

Vaibhav is a real people person. Was very efficient of explaining everything to me. Was a absolute pleasure dealing with him. He is certainly a asset to your business. We shared a few laughs and we came out fully understanding everything to do with our loan. Thank you again Vaibhav looking forward to dealing with you again in future.

Ashima is wonder at her job, she explained everything in great detail! She really is a gem! Thank you for all your help

Ashima was very helpful and knowledgeable on the services provided. I am very pleased and would recommend the services to others.

Gagan and Herman were fantastic to deal with and so easy to talk to. Everything was explained to me step by step and I walked out feeling great!

Everything was fine until Tom began his lies and unfulfilled promises. When confronted about this he back peddles and tries to manipulate his way out of a situation. He is combative, rude, and needs serious coaching on basic customer service. I was willing to work with the manager and was only supposed to be dealing with her. When calling to speak with her, Tom answers, says she's in a meeting, I ask a time frame on when I can call back, now he says she's out all week. There are better ways to handle calls and at this point I am done with easy financial.
Not to mention that Tom signed up some insurance on my loan that I specifically asked not to have, his response, just sign and we can remove it later, it doesn't get removed and I have to go in, in person and do it myself

I had an excellent experience with Brittany, I contacted in need of quick assistance with my account. Brittany was extremely helpful, resolved my situation and I left the conversation satisfied and confident.

Brittney and Tom were very professional. They approved my loan very quickly despite having low credit and despite me being fairly new on my job. One major downside is the interest rates are crazy high, in total I’ll be paying back more than 3x that I’ve borrowed.

Great service had numerous issue's that were tech related on our end not Easy Financial's end Brittany was amazing and helped through every step always called back if she did not answer our call within minutes.

Unable to give half a star for poor performance, poor communication and overall horrible customer service, I will never be going here again for a loan again. Told me one amount and the next thing I knew they had cut it in half with no explanation and trying to push it through without confirmation while jacking up the interest rate from what had been previously been agreed upon. Do not give these people your business or hard earned money at this location. They are shady, sub par and the most difficult office to get anyone on the phone to answer questions. You will be a Very unsatisfied and disappointed customer going to this location with current employees. I’ve made contact with Tom before and he was terrific, I can’t say the same for heena or manager Brittany at this location. I would try anywhere’s else but this branch. Expecting to be treated like a customer not a nuisance and without communication.

Exceptional service and a wonderful staff. Very helpful and informative. Couldn't of asked for a better experience.

Very professional and quick service, Tom was very helpful and professional, would definitely recommend going with him!

Great customer service, was able to help me get the loan I wanted with the terms that worked for me.

If you are in a place for a loan this is fast and professional and done without much hassle You are guided through the process and are able to pay it off much quicker with less interest without penalty Heena was most helpful

First time client and I was impressed with the professional, courteous service provided. Very easy to deal with and helpful!

I recently contacted the Halifax Branch of Easy Financial. I was looking to speak to Melissa LeBlanc and was told by Brittany Neaves that she no longer worked there. Brittany asked if there was anything she could to to help me. I explained her my situation and without hesitation, she took all the information required for further investigation. Today with the help of Daina the matter was resolved. Brittany went beyond to call of duty since I live in Ottawa. I wish to give a special thank you to Brittany and Daina for giving me the information I needed. I am so very grateful and I finally have peace of mind. Thank you both again.

This was an emergency situation for me and Heena was there for me the whole time. She was polite, professional, courteous and understanding to my situation. I would recommend Easy Financial anytime.

I am very pleased with easy financial, they have been very helpful to me when I was very stressed

Tom was an absolute help in making all the details easy to understand and provided quick and informative response to all questions. Thank you so much!

Awesome and friendly service from Heena today! She answered all my questions and made the process very easy!

I very much appreciated the quick response and professionalism in my time of need. Great job Heena. Thank you

From the minute I put in my application to the follow up was awesome. I would recommend speaking with Brittany and Tom:) very pleased
L Smith

Brittany of the Bayers lake branch helped me with a difficult problem, I would recommend contacting her when you find yourself in trouble and banks are unwilling to help you

Great Service, great people! They walked me through every step of the process. The best part was that they never made me feel pressured to do anything I didn't feel comfortable with. Thanks easyfinancial and the crew at the Bayers Lake location!

Heena was awesome, super helpful and very easy to deal with. Would totally recommend her to anyone.

Tom is the best! ’ Well done for your attention to details, patience and quick service. Highly recommended

Wonderful! Brittany was so amazing. She really helped with a financial situation I was having. She helped every way possible. So friendly so nice! Every time I call I get a great person. Love their customer service. They are always willing to help.

A most incredible experience!

Filled out an online application on a Sunday, received a professional call back from Tom Monday morning, before they officially opened at 10am.

Tom treated me like an individual customer with needs. He reviewed my concerns and offered me a tailored solution to my borrowing needs. I'm still amazed on how quick and simple the process was.

When I deal with my bank, I have to explain why I don't need to borrow money in order to borrow money. Their process is long and follows with a firm no. Tom @ Easy Financial under promised and over delivered. Fast phone interview, approved then said the funds would be available in the afternoon, had them in 90 minutes

Tom's option may be a slightly more expensive, but the service will be worth it in the long run. My bank makes me feel guilty when I try to ask for money. Analogous to asking my parents when I was a child.

Tom @ Easy Financial simply said, "Do you have a few minutes to talk, and how much do you want. "

Thank you Tom for making this day amazing

Great customer service. Staff are very helpful and always follow up with you to make sure you understand and have no concerns. Brittany was very helpful.

I have done business with easy financial in the past and just as I was booking movers and incurring significant costs for a cross-country move, I received an invitation to increase my current loan. Originally I was going to decline, as I have almost paid off the first one, but with moving expenses looming, I decided to accept the offer. Paperwork was sent almost immediately, the advisor I worked with was so helpful and responsive (thank you Heena!) and the funds were just received, just as promised!
This loan has not only helped me with my moving costs but the credit I’ve built through this program has been such a welcomed bonus!

Brittany was exceptionally helpful and amazing to work with! Very understanding and a pleasure to work with!

I've used them a few times and it has been an easy process and they are very friendly and professional.

EXCELLENT CUSTOMER SERVICE AS WELL AS FAST AND EFFICIENT. THANK YOU VERY MUCH, HEENA AND BRITTANY!