FYidoctors - Berwick

My wife and I both had appointments today at FYI in Berwick. We were so impressed with the service we received and would definitely recommend this business

Thanks for the prompt and courteous service with my new glasses. Everybody who I’ve dealt with at Berwick FYidoctors has been very kind, courteous, helpful and professional. Cheers, John

Very friendly staff, very clean offices. Impeccable services. I am glad I chose this company for my eye care needs

Visiting from the US and broke the arm off of my glasses. Staying with my sister and she brought me to FYidoctors in Berwick, NS. The staff went over and above to assist me. My frames are on springs and I didn’t think there was a hope to have it repaired. I’ve had the same frames for at least 10 years and have only replaced my lenses over the years. Not only were they able to repair them on the spot, they didn’t charge me a dime! Great service and super friendly staff.

I called in on the off chance to see if they could repair my broken glasses. I was very impressed with my welcome from the receptionist and efficiency in mending my spectacles. I will definitely go here when I next need an eye exam and new glasses. Thank you.

Needed a new pair of glasses that felt good wearing. Justin helped pick out a pair that felt comfortable and suited my face.

I really recommend FYidoctors- Berwick. I received exceptional customer service. All staff members were accommodating, friendly, and made my experience a pleasure. I felt very lucky to have the opportunity to work with Justin on the important details necessary in choosing the best lenses to meet my needs. He was very patient and thorough. His attention to detail was commendable. I was very impressed with his knowledge of the products and his exceptional delivery made me feel at ease. He went over and beyond the call of duty to give me extraordinary customer service on all my visits. He is a real asset to his employer or any company fortunate enough to have him. As a retired school teacher and administrator I give him a A+.

I took my daughter in to FYI Berwick to get a new pair of glasses. Justin helped us pick out a pair that suited her face perfectly! I was so impressed with his knowledge of which pairs fit best, that I decided to ask him to help me pick out a pair of glasses as well! I Love the ones he suggested! I live in Wolfville and have my exams done there, but I will always travel to Berwick for his help purchasing new glasses.

Two days ago I was expertly helped by Dispensary employee Jane. She listened carefully to my comments, and set me up with the lenses and frames most appropriate to my needs and budget. HOWEVER, one big hitch: the computer she was using was antiquated, and running on Windows 7. Along with running on an internet network, this caused a huge delay when the power button was accidentally touched. We waited for ten minutes for it to get Windows and by the time I left it hadn't appeared. PLEASE GET YOUR SHOP SERVED BY UP TO DATE COMPUTER EQUIPMENT so that your staff can serve customers in a timely manner! This really is not optional.

My dad needed a few extra visits at the FYI in Berwick to accommodate his glasses not fitting properly as he has an illness that prevents him from holding his head up as well as needing a lot of prisms so his glasses were heavy and kept falling off his face. After the 3rd visit, we sat with Justin who was not only kind and gentle with my dad but was so knowledgeable and helpful in finding the proper pair of glasses for him. Justin went above and beyond to help my dad! Thank you again Justin for your kindness!

I was extremely happy with the service I received at FYI Berwick, I highly recommend this place!

Had an appointment for choosing glasses. It was quick and easy even with the additional COVID19 precautions. All my options were presented clearly with suggested options pointed out that pertained to my specific prescription issues for lenses. They even cleaned my current glasses while waiting. Very much appreciated. Thank you for making this as easy and comfortable as possible!

The optometrist is competent and great with kids but the technician and receptionist could be more comprehensive with young kids or just don't accept them.