OK Tire
6 reviews 117 King St, North Sydney, NS +1 902-794-1199 www.oktire.com/stores/ok-tire-north-sydney suggest an edit
27 September 2023 12:43
Treat you well, explain what is wrong with the car really good, very experienced
09 September 2023 4:54
Forgot about my tire order even after calling twice but the other OK tire in Sydney River did and screwed them. Word of advice don't go to any OK tire. They're unprofessional and don't value your time and money. So far every experience with OK tire has had me fixing their mistakes. Previously had a rack and pinion installed and immediately my steering was loose and all over the place and the mechanic admitted to forcing a bolt into the subframe. Got them to fix it but instead they welded it and tried to charge me.
07 June 2023 19:10
These guys are just awesome. Arrived there with a leak in our tire and on the clock to reach the ferry to Newfoundland. They did their best to fix our tire in less than an hour so that we still could get our boat (and we did!). Mind you, they were the only shop in North Sydney we visited that were willing to help. Just awesome customer service. Really, really appreciated it and would recommend to everyone!
19 March 2023 20:17
This will be a long review, sorry. I have been going to OK tire for the last 13 years. And many of the times they were great to deal with. However I have had the same run in with the Rick (garage manager) the last 2 time I have had a problem. The 1st was when I had a water pump go in my car. It cost 1100 to fix 2 weeks later I went back and was told that I needed another water pump and that I must have done something to it. So after about 30 min they said the part was covered under warranty. (Which I knew)
To my most recent problem and the final one. I had a problem with my axel they ordered the axel and had it shipped down they said it would be an hour and a half. They took the car in and 3 hours later the called us and let us know that they cut the old axel off the car and the one they ordered was not for my car. I went with out a car for 4 days when I called the OKtire they put Rick on the phone. Who said "well these things happen what do you want me to do about. " Where I replied I wanted it fixed. And I said I cant believe you talk to your customers like that. I asked to speak with the manager because he has 0 customer service he told me he was the manager and refused to put anyone else on the phone.
I then placed a phone call to OK tires corp office where my concerns were moved to a local district rep.
After picking up the car I noticed that they did give us a credit of 180. But callit bad luck or what you may, the next day our alternator just stopped working out of no where. Let's just say I did not take it back to them to get it fixed.
Long story short they will not get my business again. There are a few different shops on commercial street if you need work done. That are great and fair priced. And have great customer service.
To my most recent problem and the final one. I had a problem with my axel they ordered the axel and had it shipped down they said it would be an hour and a half. They took the car in and 3 hours later the called us and let us know that they cut the old axel off the car and the one they ordered was not for my car. I went with out a car for 4 days when I called the OKtire they put Rick on the phone. Who said "well these things happen what do you want me to do about. " Where I replied I wanted it fixed. And I said I cant believe you talk to your customers like that. I asked to speak with the manager because he has 0 customer service he told me he was the manager and refused to put anyone else on the phone.
I then placed a phone call to OK tires corp office where my concerns were moved to a local district rep.
After picking up the car I noticed that they did give us a credit of 180. But callit bad luck or what you may, the next day our alternator just stopped working out of no where. Let's just say I did not take it back to them to get it fixed.
Long story short they will not get my business again. There are a few different shops on commercial street if you need work done. That are great and fair priced. And have great customer service.
27 October 2022 14:42
Great staff
Very helpful
Fresh coffee
And a nice fur baby to greet you at the door
Very helpful
Fresh coffee
And a nice fur baby to greet you at the door