Peoples Jewellers

I literally just got off the phone with Matthew from peoples at the Mic Mac Mall in Dartmouth. I have had several questions in regards to my diamond, the white gold, the upkeep and maintenance. Matthew took the time to explain all of my answers in detail on how to care for my diamond and white gold As well as what not to do. I used to go to peoples at the Halifax shopping centre but after speaking with him, I will definitely go to peoples at the Mc Mac. He is a huge asset to the peoples brand! Thank you

Matt and Anushka were very friendly and helpful to help me find what I wanted. A+ experience

Excellent service by Wyatt. Qe purchased a band from him a couple weeks ago and came back today for a diamond. We were happy to have him serve us again. He is very pleasant and knowledgeable.

Sarah was a really good at her job. She helped us alot to find the perfect jewellery I was looking for. Will go again for sure.

Julie was exceptional! Very grateful to have a genuine and friendly face helping me pick out earrings. I eventually bought two pairs because she’d provided me with options!

Unlike other jewelry stores in the mall, they didn't avoid us when we came in to go shopping. They were nice and knowledgeable. Spent a good chunk of change here the other places lost out on due to their attitude and poor customer service.

Julie was a true Pro and helped me find the exact ring I needed for asking the big question!

I ordered a ring online in March 2023. I received it at the end of March. I had the ring for almost 4 weeks, and then the stone in the middle of the ring fell out. As soon as I noticed I brought the ring into the store. The man who dealt with me was very nice. I was told it would take 5 weeks to get the ring back, which was fine. However, 5 weeks later, I got a phone call from an employee saying that my ring was sent to the wrong jeweler and that it was being sent back to the store to be sent out to the correct jeweler. Ok, mistakes happen, I wasn't happy, but I dealt with it. So now it was the end of June, and I haven't received a phone call about my ring yet, so I called the mic Mac mall location and I was told my ring was still in the store and wasn't sent out to be fixed yet. So, from the end of April to the end of June, when I finally called, my ring could have been sent off to get fixed and back to me. I dont know why management is not reviewing orders and making sure everything is sent off where it's supposed to go. I called back the store 2 days later since no one bothered to call me back, I was told 3 weeks, and I got the phone call yesterday that my ring was therecustomer, and I will be thinking twice before ordering from peoples again. I'm not a happy customer.

Found the perfect wedding band for my husband. Amazing service and the ring arrived so much quicker than originally expected!

Matt Beck was so helpful. He took the time out to answer all my questions and go above and beyond to get all the answers. Keep up the good work Matt was a pleasure to have you assist me. My last experience was not the greats.

Very helpful searching for a diamond bond number from an item purchased over ten years ago, when it was not on the original receipt. Thank You People’s, Mic Mac Mall

Well if going to a place with great staff matters to you, this place stands out! The lady and gentleman that work behind the counter are exceptional at what they do and have on numerous occasions saved the day with getting what we needed on time and looking as good as it can in custom ring boxes! We would definitely recommend this location!

I brought a ring in for a very simple repair and was told it would take 5-7 weeks. It has been well over 2 months. They will not pick up their phone and have not contacted me at all in regards to my ring. This To say the customer service is horrible is an understatement. I will never be dealing with Peoples again.

Did a great job resizing my ring for me. Took a little longer than expected, but happy with the results