Pye Chevrolet Buick GMC

Would give zero if I could. Service department is disorganized; cannot answer simple questions. Waited for service manager. I was told it is $40 to retrain tire sensors for my GMC. Called Andy's Tires - was told to come on in - we don't charge for that. I patronize Andy's and Hollis when it comes to my GMC, not Pye!

As a business owner who relies on his vehicles, this is NOT the place to have your vehicles serviced.

Terrible service. Shotty mechanic work. And they didn't stand by the work they did less than an oil change later and want to charge me 135 bucks to look at their mistake.

The work they did to my truck failed and they want to bill me to look at it.

I paid for an multi point inspection and they won't provide me a copy.lost it.

Two days later the u joints failed.

Staff we're very friendly, And didn't make me feel foolish for a Minor mistake that I made.

Heading to Halifax we had car trouble and after searching for the nearest garage on our phone Pye GM was recommended. We called and spoke with Rachel who was amazing. She spoke with the mechanic who told us what to do to be able to drive the vehicle to them and they would work us in. This whole team was so courteous and over the top helpful and very reasonable cost wise. We knew it was close to closing time and you still went over the top to help us continue on our trip to Halifax (from Ontario) We thank you from the bottom of our hearts and are now back home safe and sound. Racheal I hope your team enjoyed a coffee on us.

I would not recommend bringing your vehicle to be serviced here.

I brought my vehicle in for overheating issues and got a laundry list of repairs recommended. Shelled out $2600 and waited 3+ days (due to various delays and "personal emergencies") only to have the same problems crop up again a few days later. Brought the car back and learned (after another 2 days of diagnostics) that the thermostat they replaced was faulty. The part was replaced under warranty, but I still had to pay another $400-$500 for the diagnostic and to have it installed. After the work was completed the engine was inspected by the head foreman only to discover that the head gasket is now warped because of the frequent overheating. Was quoted ~$2000 to have it repaired but refused because I have already burned through all my savings at this point.

Now either the head gasket was bad when I brought it in the first time, and it was missed/misdiagnosed, or the head gasket was damaged because of the faulty part installed in my vehicle. Either scenario is unacceptable in my opinion. Unfortunately for me nothing can be done to remedy my situation which is why I am writing this review.

The people at the service desk were fantastic and I don't blame them for any of this. I am concerned that at no point did competent mechanic take the time to properly diagnose my engine problems and now I am out $3000+ and still don't have a working vehicle.

I should add that had I known the head gasket was bad from the beginning I likely would of cut my losses and refused any repairs.

Save yourself the headache and go somewhere else.

5/5 would recommend to a friend. Service is always on time and the staff is very personable. From the moment you speak to the Appointment Coordinator, to picking up your vehicle, it's an absolute pleasurable experience.

Sale was handled great by Mackie. Service was also very good with a couple of issues I had. Chris Judy and the team are very well informed and willing to please.

I am very pleased with the service provided by all the people who were involved from Pye. They went above and beyond for us and it was greatly appreciated.

Thank You to the Ladies at Pye Chevrolet for your awesome service, in getting me into a 2023 Buick Encore GX. I Love it. I reccomend Pye Chevrolet

This has been the best vehicle purchase I've ever had. Friendly and thoughtful staff. As soon as you go in you are met with smiles and I really like that no one was pushy. Great people great experience and best of all great car!

The staff were extremely courteous and followed up with me regarding every aspect of the repair. The quality of work was fantastic and my vehicle was detailed before it was returned to me, in show room condition. I could not be happier with the overall experience. The staff at Pye Chevrolet go above and beyond to ensure the customer experience is a positive one.