RBC Royal Bank
5 reviews 565 King St, Bridgewater, NS +1 902-543-7161 maps.rbcroyalbank.com/NS-BRIDGEWATER-branch-1213 suggest an edit
18 August 2023 14:15
It was close to closing time and the teller was very short with me. I took in some change to have them exchange (I already counted but did not have put into coin rollers) for me into bills; was told that they "have no way to count that here" and was given coin rollers and sent on my way. I had no idea a bank couldn't take loose change. I gave 3 stars because the teller was not very kind about it and could have handled it a different way.
07 December 2021 7:37
I am sure it depends on the teller you get, but I had an absolutely horrible experience at this bank the other day, not to mention i have been a long time customer.
After politely describing my concerns and current situation that I need 'advice' on, I was given a blank stare and a smirk and a defensive tone of voice. This prompted me back to being defensive which quickly escalated to the teller side glancing at other teller and not giving me anything, just blank stares. I completely exploded. I learned a very important lesson from this experience. My big breakthrough: do not ask tellers on personal financial advice, clearly it isn't their job, simply, and very kindly ask "may I please speak with an advisor". You will most likely save alot of time and patience. Maybe this is a very obvious point, but unfortunately I had to learn the hard way. Again I think it is a roll of the dice with who you get as customer service tellers, but clearly rbc is doing a spotty job at hiring people with good customer service skills
After politely describing my concerns and current situation that I need 'advice' on, I was given a blank stare and a smirk and a defensive tone of voice. This prompted me back to being defensive which quickly escalated to the teller side glancing at other teller and not giving me anything, just blank stares. I completely exploded. I learned a very important lesson from this experience. My big breakthrough: do not ask tellers on personal financial advice, clearly it isn't their job, simply, and very kindly ask "may I please speak with an advisor". You will most likely save alot of time and patience. Maybe this is a very obvious point, but unfortunately I had to learn the hard way. Again I think it is a roll of the dice with who you get as customer service tellers, but clearly rbc is doing a spotty job at hiring people with good customer service skills
03 June 2019 2:57
Horrible services, customer service is completely usless constant lies and ignorance ive been an rbc client for years and hated every moment of it deff will be switching banks, F U RBC
19 February 2019 19:17
Friendly staff. It's a bank. There's really not a whole lot to say honestly. RBC has been a long time favorite of mine. Especially since they are upping there tech game to be competitive
They do seem backed up often, which is a small problem, but nothing worth deducting a star for. I've never waited super long.
They do seem backed up often, which is a small problem, but nothing worth deducting a star for. I've never waited super long.
17 November 2018 13:20
To whom it concerns I've been a long-time customer of the RBC and every time I go in there's only two tellers working with a huge line up I want to get in my safe deposit box for the 5th time and same issue so I totally believe that you do have a problem and it should be delt with. Im thinking of moving institutions, you do need to fix this issue.
Dwayne Knickle.
Dwayne Knickle.