03 January 2024 3:04
Positive visit to doctor's office in back of building. Lack of parking is definitely an issue! Had to wait twenty minutes for a spot. Security guard was kind, helpful and understanding.
01 January 2024 5:02
VERY GOOD CARE AT THIS FACILITY. EVERYONE WORKS VERY HARD AND GIVE YOU THEIR BEST! We are so lucky to have in our area
10 October 2023 19:05
Wouldn't be surprised if this was the lowest rated Nova Scotian hospital based on the other reviews I read. Go to New Glasgow if you can. Was referred to a psychologist here and it was terrible. He asked me an unrelated inappropriate question that had nothing to do with why I was there. He was more fascinated by me than concerned. Told me I only have anxiety and seemed happy that it would be our only appointment.
19 September 2023 14:49
Unacceptable wait times considering the nature of our visit.
Staff seemed to show little concern or urgency regarding the nature of our visit.
20 August 2023 3:09
Only stopped briefly and came back later. After the appointment, I had a quick x-ray, which was quick. There are plenty of parking options available.
25 July 2023 3:05
Go to Shelburne stay away at all costs horrible people 8 hr wait small issue no help from anyone only bright spot was woman opening door to emergency very nice and caring a little communication goes along way
19 April 2023 18:39
I had to call an ambulance for my 92 year old mother from a long term care home 45 minutes away from the hospital. She was very sick with what seemed like pneumonia. This process started around 5: 00 p.m.

When she was ex-rayed and cleaned, the doctor examined her and told me she had pneumonia. She prescribed antibiotics and told me that they will send her back that same night!?

I challenged her on that point and with her defiant answer, told me they could do for her at the senior's home what they could do for her at the hospital. She seemed quite devoid of emotion or empathy.

As it turned out, she couldn't find an ambulance and my mother ended up staying the night.

The clincher is, apparently she has diagnosed her condition incorrectly!? My mother's regular doctor was away but has since diagnosed her her with something completely different. Still lung related but not pneumonia? !

For sure this can happen but was her attention and heart in her care? It wasn't that busy. I would think that sending a 92 year old woman who is very sick, unable to communicate clearly, would be someone you would want to monitor for the night. Forget about the angst and emotion this caused for my family but making the decision to transport her for that distance, in her condition, was very difficult.

Why is this happening? Emergency departments in small communities have to close on weekends because of staff shortages. There are people out there who can't afford the ambulance costs.

The nurses were fantastic. I would say, this doctor needs to rexamine why she is a doctor.
31 January 2023 8:40
I really like the park that is out front of the Hospital (except for the idolatry). They have a bird box in the park that has Tree Swallows nesting in it each year! Great experience!
25 January 2023 12:07
You wait for hours when there’s barley anyone in the waiting room. They are so unbelievably slow it’s like there’s only one doctor available and they’re busy chatting with their colleagues.
19 November 2022 6:40
Absolutely awful wait time. The waiting room was completely full for a full 2 hours before they called any names! Unacceptable
19 November 2022 5:56
Went in approximately 730 pm yes there were six or seven a head of me and I understand it's not first come first serve its how sick you are but when you are sitting there watching people come in after you and they are laughing and carrying on get in before you it's ridiculous I had surgery on October 7th and was in pain to make me sit there for 5 hrs isn't acceptable and yes I got upset and said a few things
06 November 2022 8:18
It’s not perfect, but it’s the best hospital around. Everyone tries their best. I find the doctors are great, kind and incredibly knowledgeable. Been many times, will be many more I’m sure.
08 October 2022 13:37
Awful. My son is a student at StFX university in Antigonish, a city of approximately 5000 people. He went to the hospital to get a test for strep throat and had to wait 7 hours. It’s a swab that takes less than 30 seconds to do. It’s disgusting and disgraceful and shows how broken our healthcare system truly is.
I understand triage and that life threatening cases take priority but that’s not the issue here. The issue is too few doctors, too few nurses and a very poorly run medical facility.

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