29 September 2023 12:27
The worst experience,
staff is the worst,
I have never seen staff like this anywhere,
I was waiting since 8 am in the morning until 10: 35, then i went out for a while, she called me once it was my turn and i told her i will be there in 2 minutes, less than 2 minutes I was inside the clinic already and she told me that now my name is at the bottom of the list now, i requested them a lot that I just need one signature of the doctor on a paper and nothing else and I am waiting since 8am, now you are telling me that I am in the bottom of the list? I don't know her name but she was Canadian at the reception, she was so bad and told me that she can even put me out of the list because I was outside of clinic door, I repeated that, for 3 hours I am waiting here and now i went out for a while, and i was inside the CLINIC in less than 2 minutes of her call, i told them to check cameras if i am lying, i came inside the clinic within 2 minutes of your call but no one listened to me, i am requesting to the MANAGER to take notice of this and give training to the staff that they should consider that people are waiting for so long to get one signature and at the time of their turn if they will be told that now your name is at the bottom of the list or we can take your name out of the list because you went out of the door of clinic,
so I didn't know what to do.
I am so disappointed from this clinic,
I will never recommend anyone this clinic,
staff is the worst,
I have never seen staff like this anywhere,
I was waiting since 8 am in the morning until 10: 35, then i went out for a while, she called me once it was my turn and i told her i will be there in 2 minutes, less than 2 minutes I was inside the clinic already and she told me that now my name is at the bottom of the list now, i requested them a lot that I just need one signature of the doctor on a paper and nothing else and I am waiting since 8am, now you are telling me that I am in the bottom of the list? I don't know her name but she was Canadian at the reception, she was so bad and told me that she can even put me out of the list because I was outside of clinic door, I repeated that, for 3 hours I am waiting here and now i went out for a while, and i was inside the CLINIC in less than 2 minutes of her call, i told them to check cameras if i am lying, i came inside the clinic within 2 minutes of your call but no one listened to me, i am requesting to the MANAGER to take notice of this and give training to the staff that they should consider that people are waiting for so long to get one signature and at the time of their turn if they will be told that now your name is at the bottom of the list or we can take your name out of the list because you went out of the door of clinic,
so I didn't know what to do.
I am so disappointed from this clinic,
I will never recommend anyone this clinic,
21 September 2023 22:07
The best staff, super friendly and caring.
Dr. Busahmen is an amazing family Dr. I cannot praise him enough.
Dr. Busahmen is an amazing family Dr. I cannot praise him enough.
21 September 2023 20:53
It's not bad as other reviewers have rated. They might have different experience. The place is comfortable and staff are helpful. The only thing is the location, which is too far if someone wants to come from halifax. Waiting is long. They can surve tea, water or coffee. Overall good
24 July 2023 3:06
Been here twice, both times I showed up early and waited an hour to be told the Dr isn’t coming in, save time and go somewhere else
16 June 2023 2:10
Okay I admit I was reticent to come here, seeing all the negative reviews - but then looking at every other walk-in clinic in the city, they all have terrible reviews too.
So, here’s what I’ll say about my experience here: it was absolutely FINE. I went on a Thursday, the clinic opened at 9am; I went early - got there at around 7: 45am. There were already 6 people ahead of me, but by about 8: 30am there were at least 25 people lined up.
So just be reasonable with your expectations - the place has one doctor and all those patients. There’s GOING to be a wait, obviously.
The receptionists were lovely - welcoming and accommodating. I got in to see the doctor by around 9: 45am and he was quick, efficient and friendly.
For 5 stars, they’d need to have more doctors so the wait time is less. And the waiting room could be more comfortable. They could offer water or have coffee/tea while you wait.
But, ultimately, knowing I’d be waiting for a few hours going in - this experience was completely fine and, in fact, much better than I expected from the other reviews.
So, here’s what I’ll say about my experience here: it was absolutely FINE. I went on a Thursday, the clinic opened at 9am; I went early - got there at around 7: 45am. There were already 6 people ahead of me, but by about 8: 30am there were at least 25 people lined up.
So just be reasonable with your expectations - the place has one doctor and all those patients. There’s GOING to be a wait, obviously.
The receptionists were lovely - welcoming and accommodating. I got in to see the doctor by around 9: 45am and he was quick, efficient and friendly.
For 5 stars, they’d need to have more doctors so the wait time is less. And the waiting room could be more comfortable. They could offer water or have coffee/tea while you wait.
But, ultimately, knowing I’d be waiting for a few hours going in - this experience was completely fine and, in fact, much better than I expected from the other reviews.
06 June 2023 2:10
Very convenient and the doctor and the staff are the best.better book appointment but you can walk in as well and needs to wait …
23 April 2023 12:15
I went in last week, waited almost 5 hours to be seen and was supposed to get a note from the doctor for unemployment. I still have not received the note and now the doctor is not in for another week and my e.i runs out next week. They have not called like they were supposed to and I will be filing a complaint with the college of Doctors and physicians as I have been more then patient.
03 April 2023 12:00
They supposed to open at 9am but the door was locked and I waited till 9.40 and went back home.
01 August 2022 1:45
The receptionists are lovely. Can’t thank them enough for their kindness, understanding, and going the extra mile for me when I had to bring a sick family member in to see the duty doc.