The Family Focus Medical Clinics

Clinic says open online, show up 8am and there’s a crude paper sign saying closed for the day and the rest of the week. No indication of this on their website. Thank you for wasting my time!

Cant give 0 star.been there few times, cause in now scotia you cant get family doctor.never had this bad experience with clinic before this

Please take the time to read this carefully, as it could save you from wasting your time. On Saturday, June 17th, my girlfriend and I came to this clinic to address a lingering issue that had been bothering me since the previous month. I had heard positive reviews about this clinic, particularly regarding its short wait times. We arrived around 10am, well before their scheduled opening time of 11am. However, when we got there, the mezzanine was already filled with approximately 15 people occupying all the available seating. We patiently stood there, expecting the clinic to open at 11am, but to our surprise, it remained dark and closed even at 11: 20. At that point, we decided to leave and quickly went to the Joseph Howe clinic, only to find out that it was fully booked for appointments just 28 minutes after opening. Curious as to why so many people were waiting at a clinic that didn't seem to be opening, we did some research and discovered that the confusion stemmed from the clinic's poorly designed website. Although the website clearly stated their hours as 11am to 4pm, it failed to mention that if the location status bar showed "CLOSED-CLOSED, " you should disregard the listed hours entirely. It was only after we called their number and navigated through their confusing voice menus that we learned the "hours" were actually dependent on the availability of doctors and not the clinic's actual open hours. I strongly urge whoever designed the website to make this information more transparent. It was clearly misleading, not only to me but also to nearly 20 other people who mistakenly believed the clinic was open.

If this issue is addressed in the future, I will gladly update or remove this review. All I know is that they wasted people's valuable free time on a weekend when it could have been avoided.

It's not that the doctor are bad you have to explain them properly and they will guide you accordingly. Today was the first visit of mine an old doctor examine me. You can opt to this clinic.

I’m here now 15 minutes past when the clinic was supposed to open, the clinics locked and there’s 20 people lined up outside. The website says clinic is open. The least they could do is update it if they’re closed!

You can show up an hour before they open with proof of medications you’ve taken for years and they WONT WRITE YOUR PRESCRIPTION.do not ever waste your time on the doctors here. There’s no way to get what you need

Don’t even know what to say, beyond my belief how hard to speak to a real person after calling the clinic all day.

They never seem to be open (during their posted hours) when I need them lately. I badly need prescriptions renewed and every time I try, they're closed

People waiting from 7am in long que but don't show up even they did'nt put any note on door.