16 November 2023 13:29
We were very pleased by the very professional and courteous way we were looked after by Steve, Tara and Helen. What a great team!

To be honest, our past experience with Dealerships including Toyota Dealerships, were not always the best and my expectations coming into Truro Toyota were set low. In fact, after meeting Steve, he confidently advised me that if after our test drive we were interested in purchasing the RAV4 it would be very easy. We did not share his confidence based on our prior experiences. Well, we were pleasantly surprised and impressed by the way things turned out. Steve was right, not only was it a very easy process, it was also very pleasant, fair, respectful and positive through his, Tara and Helen’s awesome down to earth customer service approach. We walked out of the dealership as very satisfied customers looking forward to expanding our relationship to the Service department.

When I was at the bank to pick up the draft to purchase our car, I was asked by a senior employee at the Branch about my car buying experience. I was happy to share my great experience with her. Following the conversation, she was so impressed, that she told me, that like me, she would have no issue driving out to Truro to check out Truro Toyota for her upcoming purchase.

Keep up the great work and looking forward to a long and mutually beneficial relationship with Truro Toyota.
03 November 2023 19:04
Our experience at this dealership was totally awesome. Barry an outstanding salesman. Rebecca and Linda superb job. As we were 4 hours away everything was done by phone and zoom. Our SUV was even delivered to us along with a few gifts. We would absolutely % only buy from this dealership.
02 November 2023 8:03
Amazing!
Exceptional customer service from the whole team. Was made to feel like part of a family and we'd be taken care of no matter how much time passes.
31 October 2023 19:50
Excellent service as always from the service department. The service team are always helpful and knowledgeable.
22 October 2023 12:14
I had a great experience here! The staff were all super helpful and answered all my questions. They were also quick with responding. I love my new Corolla hybrid!
10 October 2023 4:13
Barry Whidden and the whole staff at Truro Toyota were very helpful and knowledgeable, answered all my inquiries about my purchase of a 2023 Toyota Tacoma. The transition was flawless. If you are thinking of purchasing a new or used vehicle this should be your first stop. They will treat you just like family.
08 October 2023 6:37
I had been searching for a 2023 Tacoma for months. I was checking with dealerships all over Nova Scotia. A 2023 Tacoma Trail Edition appeared on the Truro website and I asked my wife to contact the dealership about it. I really believed it would not be available. To our suprise it was!
My wife placed a deposit on the unit and that was it.
Matt was very easy to deal with. Our questions were responded to quickly and with detail.
We arranged to pick the truck up on our way back through NS on our way home from a trip. The dealership was flexible on time/date for the pickup.
When we arrived we were greeted by multiple members of the dealership. Matt, Helen, Rebecca, Tara.
All were very helpful and we were on our way quickly.
There was an issue with an accessory we purchased but Matt and Rebecca rectified that quickly and professionally.
We would highly recommend Truro Toyota.
27 September 2023 10:48
I bought a new Rav4 XLE. I found one here that was what I was looking for in options and trim that was a canceled order. So instead of ordering my own and needing to wait 6 months+ to get it, I was able to get mine in about 2 months. The employees here were very easy to work with and personable. I'm glad to be driving my new car already. They even got me flowers when it was delivery/pick up day. Thanks for great service.
08 September 2023 9:52
The entire staff at Truro Toyota were absolutely exceptional all on levels. This is my third business leased vehicle. The purchase process was completed in one day by very efficient sales and financing staff
08 September 2023 4:14
Thank you to Jamie, Matt, Rebecca, and Helen for the exceptional service you provided to us when purchasing our new Highlander Grand. This dealership provides amazing, knowledgeable, personalized service time after time. You will always feel like a valued customer at Truro Toyota. We recommend this dealership to family and friends every time.
31 August 2023 17:49
Wonderful Experience buying our First Toyota Tacoma. Highly recommend you stop by to meet an exceptional team who make customer service a priority.
26 August 2023 17:44
A wonderful vehicle purchase experience from start to finish. 5 is not enough stars to recommend this dealership. Every single employee we encountered was professional, kind and helpful. It made purchasing a vehicle outside of Halifax worth the trip.
24 August 2023 3:24
Amazing people to deal with. Went so far above and beyond for my family. I will NEVER forget bring treated so well and having such a wonderful experience when I thought hope was lost. Everyone was amazing, Rebecca Hunter. You are outstanding!
18 August 2023 9:10
This was by far the best buying experience that I ever had. The team at Truro Toyota went beyond the normal standard and clearly proved their outstanding customer service and attention to detail. They made my wife and i feel like a member of the Toyota Family and we can't thank them enough. We both love our 2023 Tacoma and look forward to a continued relationship with this outstanding Team.
16 August 2023 20:44
I don't typically write reviews but this is an instance where I feel I should.
I have always bought my cars in Halifax, which includes my last car, 2019 Camry. I thought they were fantastic and did not find any need to go anywhere else. Until, I started talking about it and Truro Toyota came up in conversation many times. So I gave them a call.
I am soooo happy I did. From the 1st call to Matt (Product Sales), to Rebecca (Business Manager) to Helen (Showroom).
These group of people treated my wife and I like royalty from the get go. Upon arrival to pick up my new 2023 Rav4 Trail, I was greeted like I was their only customer. Matt got things rolling, Helen went over the vehicle with me and programmed my phone and Rebecca did all the paperwork. It was seamless. It's like they were on my time, not the typical Halifax "I'm on their time" attitude.
I felt like I was hanging out with family members.
I could not be any happier with making the choice to call Truro Toyota. It was worth the drive in a rainstorm to get my new car from them.
It was a pleasure and I will continue to buy from them from now on. Awesome team!
Absolutely a pleasure!
Great coffee too!
My hat is off to all of you!
12 August 2023 14:15
Just traded in my C-HR for my 3rd Toyota, a Corolla Cross! Matt, Rebecca, Helen and Jamie were phenomenal to deal with and I am very happy with my purchase. Adam, in the service center, was also amazing to deal with, arranging a rental for me while I waited for parts for the C-HR and for my new car to arrive! I highly recommend Truro Toyota. Great staff!
08 July 2023 18:29
We cannot say enough about this experience. Not only did we receive pleasant interactions with all staff who were involved in our transaction, we received SWAG! FLOWERS! Never in our car purchasing past have we received such positive, cheerful and dedicated service. We felt like ROYALTY leaving the dealership!
30 June 2023 19:14
Customer focused service that makes you feel like you are part of the Toyota family! It does not get any better than Truro Toyota!
16 June 2023 2:17
We are very happy with the service we received from Truro Toyota! Everyone was very helpful with the purchase of our new truck.
12 June 2023 1:45
Had the scheduled oil change and service done. The staff are friendly and real, makes any interaction a breeze.
21 December 2022 12:22
Thanks for the great service and for getting me into my Brand new Rav 4.the service and customer service/appreciation is great! Highly recommend

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