05 January 2024 19:55
Third visit. Very pleased with the quick turnaround/service. And Hamad is just a nice guy to deal with.
05 December 2023 20:47
Great customer experience - efficient, transparent, amazing prices. I received a quote shortly after submitting the request and had an appointment in a day. Had my battery replaced in 2 hours.
02 November 2023 4:20
I broke the screen on my Mac while in Toronto on business and found Hamad online. He was quick, efficient, professional and fair in his pricing. I wish more professional services were of his calibre.
01 November 2023 13:46
I needed to replace the battery on my MacBook Pro FAST. Hamad Benaicha did it in less than two hours. He gave me tips on how to condition the battery to last longer and to hold its charge longer. Thoroughly professional!
30 October 2023 15:31
I'm a software dev and I NEED my machine working to survive. My LEFT Arrow key stopped working completely - and try coding short an arrow key! Hamad scheduled me in for next day SAME DAY repair - and within a few hours, i was back to full productivity. He also replaced a bloated battery in an older machine at the same time. And all for HALF the price I was quoted at a "Mac Repair Store" in the neighbourhood. He's a miracle worker!
25 October 2023 8:06
Hamad was great, educated me about the problem on the spot, great service and honest opinions! Will definitely recommend for MacBook users.
23 October 2023 7:16
Hamad is excellent. Fixed my 12 year old Macbook fast. Also, he was patient and helpful with me and my many questions. Great service! I highly recommend.
19 October 2023 12:03
Had liquid damage on my macbook. Best macbook repairs in canada.fast response, better prices than apple, tells you what services and price before hand.additionally, when i had shipping issues with canada post, they could not be more helpful.hopefully i wont have issues with my macbook again but if i do, this would be the first place I would go to. Thank you again.
19 October 2023 7:15
Hamad was great, needed my LCD replaced and it was done in 3 hours and he explained the whole process and even gave a guarantee for 6 months following the repair, would totally recommend!:)
18 October 2023 20:14
Hamad is amazing! I was ready to get rid of a 3 year old MacBook Pro because Apple refused to repair a faulty display that they installed 3 months earlier. However, Hamad was happy to help. He returned calls promptly, diagnosed the problem immediately, and fixed the notebook at a fraction of the price that Apple wanted to charge, all in 2 days. He is exceptionally skilled at repairing MacBooks and I would not hesitate to recommend him for his superior skills, professionalism and friendly service.
14 October 2023 16:58
I recently had the pleasure of working with Hamad who truly exceeded my expectations. From the moment I contacted him, it was evident that he genuinely cares about the work he does and the people he serves.

He not only fixed my MacBook issue efficiently (battery replacement, CPU overloading and heatsink problem), it’s running like it did when it was brand new!

He also provided an honest and fair price for his services, unlike my previous experience with Apple who were ready to overcharge me without rectifying the actual problem or listening to my concerns.

However, Hamad was different. He not only identified the issue promptly but also ensured that I understood the problem and the solutions he was implementing while providing me with tips to prevent/ minimize battery/overheating issues.

I am honestly relieved to have found someone I can trust with my MacBook because my work heavily depends on it. And I won't be taking it to Apple ever again. If you're experiencing any MacBook issues, don't hesitate to connect with him. He's the guy you can rely on for top-notch expertise, honesty, and fair pricing. I highly recommend his services and will undoubtedly turn to him for any future computer problems. If I could give him 10 stars I would.
05 October 2023 1:22
Undo it is the best computer repair store I’ve ever been to. Not only the service is top notch, but Hammad is an extremely nice person that will make you feel confident about fixing your Mac. Completely recommend this place to anyone having issues with their computer.
03 October 2023 7:38
Such rapid service and extremely transparent about prices everything that needed to be done! Highly recommend!
16 September 2023 1:09
Nothing but amazing things to say about Hamad. He's transparent, punctual, reliable and most importantly is great at his job.

He seamlessly replaced a milk laden hard drive for me in January (for significantly less than what Apple had quoted me, unsurprisingly).

Then just last week when my MacBook started repeatedly restarting randomly (then subsequently wouldn't get past the loading screen at reboot), he had a look at it for me. Hamad determined it was a software issue, unrelated to the previous hardware issue. He then fixed and returned it without even charging me within 2 business days. Absolutely deserves the consumer award I noticed stopping by today, new since January.
14 September 2023 9:54
I am so happy I came across Hamid as he provided exceptional, detailed, timely, and competitive service. He was able to repair my daughters MacBook Air in no time which allowed her to be well prepared for her post-secondary start date. I have recommended him to friends and even to my internal IT staff at work. Do not hesitate to use his services as you will be well pressed to find someone that can exceed Hamid. I have worked in the industry for 30 years and I know a good one when I see one.
11 September 2023 10:37
I highly recommend Hamad of "Undo It. " He fixed my MacBook so fast and the price was reasonable. His service was excellent because of his years of experience. And best of all he is honest and kind person. Hamad, thank you so much and all the best to you!
10 September 2023 18:47
I went to the apple store and was told my 2016 laptop was “vintage” (rip) and couldn’t be fixed. Luckily I came across undo it! Thank you Hamad so much for your quick, skilled, and kind service:)
09 September 2023 4:59
Amazing service, great price, great work. Definitely recommend coming here if you have any Mac related issues.
25 August 2023 14:38
I found Hamad online 7 years ago and our family has been going to him ever since! All three of us have MAC computers, and our past experiences with Apple or any other MAC repair businesses have been time consuming, expensive and unpleasant.

Hamad, on the other hand, is a complete contrast and we were unexpectedly surprised with his professionalism and kindness! He responded to our inquiry right away, fixed my husband's old Macbook Pro so well that we haven't had to go back! He replaced the battery in my Macbook Air during Covid, and it is performing better than the original battery!

Today, I saw Hamad for help with my Macbook Air and I was amazed by his efficiency, his technical expertise (he won an award this year!), and his incredible customer service. I'm not sure what we would do without him and I can't imagine going anywhere else that could begin to compare to Hamad's outstanding service! Thank you Hamad!

If you are unsure and reading this review, don't hesitate to call him and book an appointment. You will be so glad you did! Undoit will go beyond your expectations and you'll be recommending Hamad to all your family and friends. Yes, he is that good:)
17 August 2023 23:59
Amazing work by Hamad. My laptop had water damage and needed a new battery. He fixed both my issues, replaced my keyboard and had my laptop back to me within 24 hours. I will definitely be coming back for future repairs. Thank you!
10 August 2023 4:56
Friendly, communicative, and knowledgeable! Price was very reasonable and he repaired my MacBook Pro from an accidental liquid spill. Highly recommend!
08 August 2023 23:05
You truly deserve a 5-star rating!

I phoned 10 other shops before settling on Undo It to replace my MacBook Pro screen. However, I ultimately decided to go with Undo It because he was the only one who genuinely seemed interested in providing me with a reality check about the situation. It's safe to say that he took the time to educate me rather than just pushing his services.

He's approachable, professional, and lightning-fast with his delivery. I highly recommend him.

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