Our initial service was great. My 86 year old mother needed progressive lenses and the optometrist and staff were great with her. My low rating is because it took 4 WEEKS for her glasses to come in. 4 WEEKS! The fact that it took an insanely long time and I wasn’t offered a discount on my balance shows very bad customer service. I will not go back there again.
This place is really good. The doctor was amazing, listens to my concerns and explained everything. The girls were knowledgeable and helpfull. Silvia was the one who helped me and she was very helpful and her customer skills is a top notch.
Wonderful experience - when I had some difficulty adjusting to a new prescription they provided a second exam to ensure all was well. They wouldn’t even accept payment for the second exam. Overall excellent experience as they really go above and beyond for their patients.
I have been going for two years now and have had a great experience every time I need lenses! The lady that helps me (Silivya) always makes sure I’m taken care of.
Excellent experience! I came with my wife and daughter to get our eyes checked, and the people front desk and the doctor were all very helpful and friendly! The place was very clean and had a great variety to choose from! I hjghly recommend!
Amazing customer service here! The manager David went above and beyond to help me pick my frames. The doctor and front desk staff were also incredibly nice and helpful. Highly recommend!
Staff was very kind Nidhi assistant me to get immediate appointment on very short notice as had eye inflammation. Dr. Singh was friendly and approachable, helped with the quick accurate diagnosis and prescription to work towards it. Highly recommend to anyone and everyone looking for eye care.
Very good service, i highly recommend them. The front desk staff are super nice and go out of their way to assist you in the smoothest way possible. The doctors are also great, ive seen two there and both were very knowledgeable and patient. I needed some extra testing done because my case is a bit complex and they did a thorough job and made sure to keep me informed along the way. I will return to them for sure in the future.
I have 3 young kids and doing most things is difficult. They were so sweet and knowledgeable. Helped me manage to get all 3 of their eyes checked. I was having a really terrible day and they went above and beyond to help me. 10/10 would recommend. Also, pricing is reasonable.
Great experience here! Dr. Singh was so personable and helpful. Very friendly staff, very thorough care. I truly don't understand the lower reviews that are left, this place is awesome!
The staff and management was amazing in selecting my frames Dr. Singh was amazing he was patient and took his time with my exam If you are a bit nervous with getting your eyes tested this is the place to come Dr Singh won't hurry through the exam he is kind and thorough
I learned about 20/20 Eye Care from my Sun Life account. The staff and doctors are fantastic! Considering there's a pandemic, I felt safe and got glasses that are clear and very high quality. I've bought very expensive Nikon blue lenses from another optical store, but they were easily scratched. 20/20 Eye Care's house brand glasses are way more resilient, much more scratch-proof, and easier to clean! Thanks 20/20 Eye Care team:)!
I had an eye exam and consultation with Dr. Singh recently. He helped me understand the status of my eyes better and also guided me towards maintaining a good "eye hygiene", encouraging overall eye care, which is beyond just prescribing glasses. The staff is friendly, patient and caring. The glasses seem to be of good quality too! Happy to choose this place!:)
I was screened for co-vid before even being let inside. Then given thorough eye exam which lead to getting help with selecting new glasses. My vision is not perfect but even I could see a great effort was being made to spray and wipe down the glasses to keep things clean as possible. I was very impressed with staff. Thanks!
Great eye doctor. Dr. Ampreet Singh walked me through everything going on with my eyes very intelligently, kindly, and patiently. The technicians were great as well. If you’re looking for a eye doc, try this place.
Excellent service. Super fast, knowledgeable, and fitted both my daughter and my prescription glasses to fit perfectly on our faces. Best fit I've gotten in decades.
Everyone was super professional. This is the best eye doctor in town hands down. They also have some of the most unique glasses I’ve ever seen. Very excited to wear mine. Thanks idoc!
I love this place, everyone is so friendly! The dr is awesome. And the glasses are very reasonable. I got a really nice pair for 100 dollars. They had cheaper and they had more expensive. But there very nice and thorough and reasonable.
Very welcoming and pleasant to visit. Doctor was very thorough and knowledgeable. I don't have a history of any eye issues and still mostly 20/20 vision so hard for me to give much detail. That said I decided to try someone new for my annual exam, and was pleased, and will be going back in 2021.
I love this place. Friendly staff and the doctor is amazing! Very knowledgeable and no high pressure sales. Doctor is passionate about vision and eye health
This was an overall pleasant experience: clean office space and store front, incredibly-friendly admin staff, and Dr. Singh was pragmatic and compassionate. Highly recommended to those looking for an (new) Optometrist in Toronto.period!
The doctor and staff are very friendly and helpful. They take the time to fully explain all procedures and requirements. I did not have much of a wait before seeing the doctor
One of the best eye doctor experiences I have ever had! They really listened to concerns and didn't rush I had to go in for an emergency (something in my eye) and the doctor was so gentle and explained every single step He even answered questions unrelated to the issue
Staffs are friendly, patient and professional. The waiting area is small and therefore could be crowded sometime. My daughter got her first contact lens and happy with the service.
Great selection of products. Don’t review places often, but this is my 5th time here and they’ve provided incredible service every time for both my wife and I.
20 20 Eye Care is a great addition to the community! Dr. Singh and his staff are extremely knowledgeable, professional and personable. He took the time to explain his diagnosis and thoroughly answer all of my questions. I not only felt comfortable in Dr. Singh's care but, his passion and enthusiasm towards his profession confirmed I made the right choice in my quest to find a new optometrist. Jody, the receptionist, is kind, polite and attentive to detail. She was able to accommodate me by finding appointments that best suited my busy schedule. The office and show room are impeccably clean and inviting with an excellent selection of eye wear to choose from. I'll definitely be my taking family to 20 20 Eye Care for their next eye exams.
Went in for a check-up & new prescription, and had a wonderful experience. Each of the staff were great, friendly, and made sure I was well taken care of. I felt very comfortable there, and would highly recommend 20 20 EYE CARE for your next eye appointment!
This is the happiest I've been with a set of glasses in a very long time. I now have progressives that actually work, and a style I'm not embarrassed to wear going out. I think the terminal they use to take measurements is a big step forward from the old school manual method. Well done, 20 20 EYE CARE!
The staff is great and they have a great selection of frames at fair prices. The doctor is knowledgeable and honest. Staff is not pushy and they take the time to explain the different options. Glad that I came across this clinic.
I was referred by a colleague to this clinic and I am sooh happy with them. This was my first time visiting the Clinic. The Dr was very professional and knowledgeable and shared knowledge freely. The staff were also very friendly and welcoming. It was good to know I was in good hands.
Dr. Ampreet Singh is very friendly, professional and honest. I trust him with the health of my eyes. The staff is amazing too! Thank you for all you do, I appreciate it!
I was just here today I came in with a broken arm on my glasses. They were super helpful with finding me frames that were within my budget and fast with their service.the service I had was fast, efficient and super easy. I recommend 20 20 EYE CARE for sure! Thanks for helping me.:)