Wow they were so friendly and informative. They answered all my questions and gave me great opinions. Definitely will recommend them to more of my friends. John villella
Very kind staff, extremely helpful with all my questions. They are professionals and they take the time to explain everything to me. I highly recommend!
I had a mixed experience at this practice. The dentist was thorough, and made me feel comfortable throughout the procedures. The dental hygienist was also friendly and gentle. I have no complaints regarding the quality of the dental service provided. However, I encountered significant issues when dealing with the admin staff. One particular area of concern was their billing process, which proved to be quite problematic. The lack of attention to detail and the repeated mistakes were frustrating, to say the least. What disappointed me, even more, was the lack of accountability and professionalism displayed by the admin staff. Despite their mistakes, I did not receive an apology or any form of acknowledgment for the inconvenience caused. It is disappointing when a dental clinic fails to address customer concerns and takes no responsibility for their errors.
Dr linda chau operated horribly on my wisdom tooth extraction.she had me transported to a surgeon 30 minutes away to complete the procedure she could not finish while i was unfrozen, half awake with an opened wound in my mouth.i was dying in the back of the car on the way to the surgeon.when i finally got there, the surgeon couldn’t even wait to freeze my mouth back without yanking my mouth opened and retrieving the tiny piece of tooth left in the opened wound.what a traumatic experience.this place should NEVER say they can extract wisdom teeth.stick to cleaning teeth.in response to the clinic's reply: i choose to keep my account anonymous, hence my name will not come up on the system.i have already contacted you and your clinic's response asked for me not to take legal action and only pay $100 for a $2000 procedure.
Excellent, professional, friendly, the best dental office that I had been to in the last 4 years. It was worthy to travel from Vancouver to Toronto to see Dr John Ro. Thank you so much! See you in September 2023. In fuerte abrazo!
It was fantastic and wonderful. The whole cast made me feel at home and comfortable. Relaxed atmosphere along every step of the way. Looking forward to my next visit. Thanks 20 Finch Dental.
I had complex work done on my teeth at this office, and I have never regretted. Their staff is friendly and helpful, also very clear on the charges. Giving you quote ahead if you need it. This office also has up to date technology.
20 Finch Dental is great. I’ve been going here for many years. Dr. Ro and Rita are fantastic. And Madura, is an amazing hygienist. The front desk staff are always very friendly and helpful. I actually enjoy going to the dentist’s office because they have such a great team.
I recommend 20 finch they are pleasant and professional. This time was a little different and the initial contact happened through Opencare and I was not triaged quickly:
This is a great clinic, I have been going there for many years now. The staff are very friendly and welcoming, light spirited and work with you for your comfort. I am thankful to be under their care. They are truly caring!
The staff at 20 Finch Dental are great, and the service is excellent. I was late for my last appointment, but my dental cleaning was still thorough and professional. I’ve been a client for about 5 years and very happy with them.
Having moved around a lot, I have personally been to 7 different clinics and have seen 9 different dentists in the GTA. I would say that Dr. Chau is definitely the best dentist I have met as she is incredibly knowledgeable, skilled and sincere. In the past, I always found going to the dentist anxiety-triggering. So, I never asked any questions whatsoever and always left feeling uncertain. It is definitely refreshing to have met Dr. Chau, who is very patient, always walking you through the process and works very hard to make you feel comfortable. We also come to see Madura who is a very skilled hygienist and very personable. I’m glad my family has been connected with 20 Finch Dental; we have been patients here for 3-4 years now and our experience here has always been pleasant.
Great experience today at 20 Finch dental! Staff are always smiling and happy, and the quality of work and care is incredible. Saw Dr Linda Chau today and had an enjoyable and painless visit. Thanks!
Visiting this dentist's office is actually a pleasant experience. Staff is totally disarming - really friendly and professional. Treatments are gentle and I always leave confident that I have received the best care possible. Procedures are carefully and thoughtfully explained and here are no surprises.
Pretty wonderful experience overall. Excellent dental technician Jun, she is works gently but does a great cleaning job. Rita wonderful attitude, and very professional. Unlike other offices they don't seem to overbook. And they work until the job is done. Parking on the rear street is easy its a Green P. The office is clean and modern.
I feel well attended to and they answer my questions, regarding my oral health. I will continue to use them. There costs seem in line with Industry standards. I give them 5 stars. Glenn C
Staff friendly, knowledgeable and efficient. Dr. Bahtiar was very professional and knowledgeable. Definitely will recommend. In fact, I have recommended my family to transfer.
Very pleased with the service. Dr. Yasmin is a great listener, very knowledgeable and professional. I found all the front desk staff to be nice and welcoming too. They accommodated my appointments according to my availability. Would highly recommend booking with them.
Amazing Service! Great team with all caring members! Travelled across provinces to get the best treatment possible. Have no regrets, well worth the trip as it was an easy process with thorough instructions and completed in a timely manner! Would gladly recommend Dr. Ro to all newcomers to the dental world, you will definitely walk out well-informed and taken good care of!
I've always had a pleasant experience at 20 Finch Dental, they are welcoming and swift at tending to you, everyone from the receptionists to the dentists and assitants are always friendly and open to questions should you have them, I highly recommend 20 Finch dental!
LOOK NO FURTHER! If you are at all anxious or dread dentist visits like I have in the past this office is your match. The entire team does everything to make sure you are comfortable during your visits, including following all necessary covid protocol. The care and attention I have experienced with Dr. Yasmin and Dr. Ro has been incredible. They work with you on how to best improve and maintain good oral health and make sure to communicate each step along the way. Honestly, if I could give 6 stars, I would. Thank you Dr. Yasmin, Dr. Ro and the lovely reception staff. You have been amazing!
To be honest, I can be a reluctant dental patient. I visited today with a broken lower molar in tow. Dr. Yasmin and Rita as chairside were incredibly gentle and saved my tooth. Dr. Yasmin's skill and with Rita's assistance, left me feeling like a happy camper. My dentist recently travelled to open a practice in New Zealand so finding Dr. Yasmin is a great relief. Thank you everyone including a fantastic front office staff.
They do a very thorough job for their dental examination and cleaning. Also gave alot of information on maintaining oral health. Would definitely recommend.
If you're looking for top quality dental services; this is your go to place. From the get go, the staff were friendly and all covid protocols were followed. Dr. Yasmin did a thorough dental examination and was very informative about the steps and procedures of the examination. She also walked through all the results without rushing through anything. The dental hygienist, Madura was very thorough with cleaning my teeth and advised future steps needed to maintain my oral health. She sent me home with a small oral health kit as well. I felt very well taken care of from the beginning to the end. With their top notch modern equipment to friendly and knowledgeable staff, this is the best place to seek for your oral health. Your oral health is very essential and should not be compromised in any way. 20finch dental is your place!
This was my first time at the clinic and the administrative staff were very friendly. I felt safe as all protocols were followed during this covid time. The dental hygienist Madura gave me a very good cleaning and was patient with her time. She advised me all the things I needed to do to maintain my dental health and advised me the results of what she saw during my examination very thoroughly. I would highly recommend this clinic for all your oral health needs!
The 20 Finch Dental team was very personable, professional, and skilled at their practice. They made me feel at ease with the different procedures that I underwent and made the treatment experience feel like a breeze!
Great experience. They have a good COVID-19 protocol in place to keep everyone safe. Everyone was very kind and friendly. Everything was done in a very professional manner. No complaints whatsoever.
Great service! From reception, to hygienist, to doctors - very professional and friendly! Pain free and attentive hygiene appointments. Takes extreme precautions due to COVID which puts my mind at ease.
My experience with this establishment was great. Their staffs are friendly, polite and understanding especially now during this pandemic. They have been able to adapt to the changes the pandemics brought about and always put their patients first.
I had a wonderful experience at 20 Finch Dental! All the staff were incredibly friendly and helpful. Dr. Linda Chau and Rita were very open and communicative throughout the entire process, which made me thoroughly comfortable the entire time. The office was also well prepared and adapted to ensure the safety of all their staff and clients, with accordance to the Ontario COVID-19 protocols. A kind thank you to all the staff at 20 Finch Dental
-great safety precautions taken for my visit, during the pandemic -dentists and hygienists are very thorough and give useful advise to help maintain and improve oral health -always clear explanation of charges -staff is always courteous and accomodating
Excellent! Big fan of Dr. Linda Chau, she is very patient and is always very thorough in her examinations and explanations of procedures. Due to Covid as all dentists had been closed for some time I hadn't been able to get in for regular cleaning and one of my impacted wisdom teeth became infected. Dr. Chau and her team went above and beyond to get me in ASAP and confirmed the infection, gave me prescriptions to clear up the infection and deal with the pain it was causing and gave me multiple referrals to ensure I was able to quickly see a surgeon to get the teeth out.
Healthcare is increasingly complicated in the new normal and the team at 20 Finch Dental really put in a great effort to take care of me.
My dentist is Linda Chau. She is the best dentist I have ever met. Not many dentists have compassion on their patients, so i would say that she is beyond a professional. She explains to me all the procedure details, taking away my anxiety. I wish the clinic a successful recovery after the pandemic, I can tell they have spent a lot of efforts to accommodate the new medical requirements.
Always courteous, professional and effective. I've seen 3 hygienists over various visits, and they've all been excellent. Jessica offered a couple of suggestions which I will incorporate. Before seeing Dr. Ro, my gums would bleed daily (for years), but after switching over to his clinic, bleeding gums are a thing of the past! Thank you!
Hygienist did a gentle, good job unlike my encounters at another clinic nearby the area. She was also knowledgeable and provided further instructions how to better care specifically for tooth with specific conditions.
Great Dental office. The hygienist that has seen me the past two visits is very personable and made sure I was comfortable with getting my teeth cleaned. The admin team is also very friendly and patient when I ask to rearrange my appointment five times. They even sent email or text reminders depending on which you prefer. Dr Ro is very professional and explains thing very clearly. I would recommend this dental office.
Prompt service, honest and straight-forward doctor, answered all my questions, friendly support staff. Helps that they open til 7pm on a few days so I can go after work.
Excellent service; Dr. Linda Chau was very patient and took the time to answer my questions. Everyone went above and beyond to make my visit as painless as possible. Raha was brilliant in scheduling me in as well. Thanks and looking forward to coming back!
Everyone in this dental is friendly and professional. The hygienist is gentle and explain to you everything. Dr. Chau is very kind and friendly. She knows her stuff and always makes me comfortable. I took my son since he was 18 months and Dr. Chau was super nice and gentle with him. She explained everything is details and let him watch a show while she examine his teeth. My son was afraid at first but thanks to Dr. Chau, he is not scared going to dentist now and he let them clean his teeth without a fuss.
I have been a long time patient. Staff is always pleasant and perhaps most importantly always willing to take the time to explain the procedures and if applicable the options.
I suppose no one really looks forward to going to the dentist, but in the end the team at 20 Finch always takes care to make it a positive experience.
Superb, excellent, top-notch, etc, etc. Any and all superlatives will apply to this dental office. Dr. Ro is the best dentist that my wife and I have ever experienced. And under his leadership, the whole outfit is full of staff who are welcoming, friendly and capable.
Dr. Chau was great. Even with an outrageous gag reflex, she was able to fix a very complicated situation. This is the second time had her do my dental work. Highly recommend her.
Dr. Chau is very meticulous and skilled and willing to spend time! My cleaning and bonding were done exceeding my expectations and it is worthwhile traveling back to do my dental work at 20 Finch Dental, which says it all! (living in US)
I have been going to 20 finch dental since it opened. Good location off Young st super nice staff.well maintained office.street parking and underground parking