401 Games Vaughan

Great experience with 401 Games! They had a really great sale on some pokemon tins/packs. And I was so excited during checkout I accidentally picked in store pickup, rather than shipping. I live approx 6 hours from the store.

Soon as I realized this I emailed them and they had it fixed and on route to me within 24 hours. Extremely quick and helpful customer service. Can't wait to receive my package and will 10/10 order from them again. Screw shopping with big corporations like Walmart and Amazon, support small local businesses like 401 and Hobbiesville!

Highly recommend getting your games here whether or not your a novice or advanced gamer. The staff are super knowledgeable and friendly! Shout out to Matt!

I'm from New Brunswick and singles/boxes can be hard to come by for more niche games. 401 ships quickly and at a reasonable cost, the system is great, and the customer service is insanely quick to respond and incredibly helpful:)

Best customer service and incredible inventory, they always have what I'm looking for!

401 games is the best place to order tabletop things in Canada be it board games, singles, accessories, etc. Their flat rate shipping makes them a much more viable option to other online board game stores. Maybe most importantly they have great customer service, none of your questions are ignored and they are always happy to help when they can! I could not recommend them more!

Excellent service. Their staff is attentive and responds promptly to any and all of my concerns. Please keep up the good work.

Awesome place to play and buy trading card games, meet nice people, come and take a chance to leave a different experience

I normally don’t write reviews but after experiencing service above and beyond, I felt that it was necessary. I recently ordered a game from store401. The game came on time and without incident. However, after opening the game I noticed that I was missing 1 specific token to the game.
I sent an email explaining the situation and less than 24 hours later Armando responded to my email saying that he had an extra token. The following day it was shipped (expedited shipping at that) and I received it the next day.
Can’t say enough about the service and turnaround on this. Thank you Store401 and Armando! Very much appreciated.

My new go to source for hobby paints. Great customer service, solved an issue with my order in no time at all. Very appreciative especially during the holiday season.

I dont usually leave reviews but this place definetly deserved it. I usually come on Saturdays to purchase pokemon product with my friends and George (I believe that was his name.) has always helped me such enthusiasm! He got me back into collecting Pokemon again and he has always given me very detailed advice with collecting. I will definitely continue to frequent this location in the future. If you ever come here, ask for George!

Had a great time there! Staff are super nice and helpful! I can't think of a better place in the area to get your cards and hobby needs!

I have been using 401 Games for a bit now and they have been great. To sealed product or singles for TCGs/CCGs. Can't really go wrong and if there is an error with the order, they have corrected it based on my own personal experience. Thanks for the great service to date.

I’ve bought several Yu Gi Oh and Pokémon cards from them and I can’t recommend them highly enough. Response times are always fast, the customer service is informative and fair. Their selection of items (singles and boxes) is impressive and you will be hard pressed to find better prices anywhere! Everything shipped to me was packaged with care and came in mint condition, which as a collector is exactly how you want your purchase to be handled. I’ll keep coming back for more and more, thanks for being amazing

Update 5 months later: still putting in orders with these folks, best pricing and customer service I’ve found in Canada for TCG. If you are looking for price and be sure that the product is sealed and never tampered with, then look no further. Had over 30 orders with them and only 2 minor issues, each time they were corrected right away. Really can’t recommend them enough

Great customer service! Shipping is fast. Issues with orders are very infrequent and, if they do occur are promptly resolved. Our go to OLGS.

Don't tell 401 Games this, but there prices are the lowest in Canada! Especially if you bundel a bunch of items witj the $10 shipping. They will hold items till everything is in to save you $$$ and add items you find later.but be quick because they ship to please. They are my first go to for any Rpg purchases. Compare items and shipping you'll have money's leftover for dice!

Très bon service à la clientèle! Encore merci de la rapidité avec laquelle vous avez répondu à mes questions.

I have ordered several times from 401 games and every time its super fast delivery so happy with the quality and how professional they are i highly recomend these guys i will definently make this place the only place i order from

My favourite place to shop for pokemon singles online! Unbeatable selection, fair prices and staff is quick to respond to questions or offer assistance any time I need it.

Always great prices and a great space. Lots of space for browsing. Don't forget to check out the sale items immediately to the right as you enter the store!

Ordered 40 Yu-Gi-Oh! Singles in the mail from Vancouver and they arrived in perfect condition. The process is straightforward and they are active when responding to emails. Will buy again!

Very helpful when a question or concern has come up with an order. Will definitely be getting more MTG products from 401!

Great range of paints and excellent customer service! My hobby is painting miniatures so I go through a lot of paint, and unfortunately not all hobby stores have the paints I need in stock, but thankfully 401 Games Vaughan always has them in stock. On top of that, all the times i've been in the store and interacted with the staff, it has always been positive. In particular, the woman with the curly hair has always been very friendly, diligent, and inquisitive regarding my hobbying needs. I am certain she adds tremendous value to your organization. Thank you for providing amazing service.

This is hands down my favourite game store in Canada. They have an exception selection of games, highly competitive with pricing, have reasonable cost thresholds to overcome to negate shipping fees, and their shipping fee itself is exceptional. On top of all of that the customer service is truly exemplary and they will always go out of their way to be of assistance. There just simply aren't enough good things I could say about this place.