45 Somerset - CLV Group

The main reason I love living at 45 Somerset St. W.and recommend it to anyone who asks is the super excellent CLV maintenance of the building. It is absolutely the best in terms of kindness, efficiency, fast response time and overall service. Quality maintenance equals quality living!

We have been living here for more than six months now. I must say it is a wonderful experience staying here. Apartments are cozy, well ventilated with big window in the living room. Location is perfect. It’s close to Rideau canal where we can go around for a walk and near to several restaurants and market. I would highly recommend this place for small families and a couple.

I wanted to express my deep appreciation and satisfaction for the service provided by Nick and Salvador. Especially for Salvador because he has been so helpful and kind. He spared no effort to meet the needs of my wife and me. He helped to make our stay in 45 somerset an extremely enjoyable one. You really do have great employees! Thank you again.

I highly recommend that you do not move here. There has been a mouse infestation for the past three months, and it is yet to be resolved. As delightful as the incessant scratching noise coming from the walls may be, I think being able sleep at night would be preferable. Furthermore, CLV Group doesn't consider rodents to be an "emergency" situation, but rather an inconvenience. Therefore, if you see a mouse run under your oven on a Saturday night, and try to call the emergency hotline, they will inform you that they are unable to even take a message, and you will have to call back during business hours. But hey, if you enjoy building DIY mouse traps out of 2L bottles, or if you're secretly a cat, this is the perfect place for you.

Additionally, it took CLV Group two weeks to get pest control to my unit when ants showed up, leaving me to spray the 50+ ants that magically appeared every day. There are also garbage shoots on each floor that go to the garbage room located in the basement. So, if you're lucky enough to snag an overpriced basement apartment, I hope you enjoy the stench of rotting trash.

A part of me does want to thank CLV Group, though. For if they had maintained their building properly, I would have never found mouse droppings on my countertop and come to the nauseating realization that vermin were scampering amongst my food. Without this push to drive down my appetite, I don’t believe that I would have ever lost those five extra pounds to get me into bikini body shape.

All kidding aside, living here these last five months has been extremely stressful. I understand that mice and insect infestations can happen in any building. However, CLV Group was overall deficient in the handling of this situation. The problem is still ongoing, my concerns were not dealt with in a timely fashion, and my request for compensation was not adjudicated in a serious manner. I would not be moving if they had been more helpful and responsive to this really upsetting situation.

Loved living here, conveniently located steps from Ottawa U, the canal and Elgin st. Really clean and modern. Had no problems with the apartment, so not sure about response times for maintenance/repairs.

I've been a resident here for over two decades. I've always found the CLV Group to be a responsive, efficient, and polite property management company.

The usually miserable experience of finding a rental apartment in Ottawa with great. Staff members were friendly and quite helpful. The property itself is beautiful and well maintained with a 2 minute walk to the canal and the footbridge in one direction and a 2 minute walk in the observe direction to all that Elgin street has to offer. Great place!

Well renovated, garbage chutes on each floor, laundry room tidy and machines were always available.

In unit I liked having a dishwasher, and the closet space was really generous. Unit was spotless when we moved in.

Walking distance from all amenities, the market and ottawa U.

I can't wait to live here! My boyfriend and I discovered 45 Somerset St W on the internet and the next day we had an appointment to view the apartment. The location was what sold us, super close to UOttawa, but on the opposite side of the canal which is much quieter. Being pet friendly, reasonable costs, very clean and an inviting environment was icing on the cake! We're very pleased with CLV Group and will continue to rent from them.

As a MSc student at uOttawa, this location is prime as it takes only 4 minutes to walk to school (or campus station). I love the fact that it is also conveniently located right next to the Elgin action and 20 minutes from the Byward. Although not a huge place, the apartment itself is very nice: freshly painted upon move-in, smooth flooring, large mainroom window, convenient garbage chute, great workout and laundry facilities (no coins needed!), and the best part. I was surprised to arrive to brand new stainless steel kitchen appliances-including a dishwasher, a rare find around here! I haven't had a ton of contact with CLV group (that's a good sign), but so far my couple inquiries were answered the same day and dealt with within a few days at most. All in all, 45 Somerset is worth every penny, and I intend to hold onto my place as long as I am in Ottawa!