614 Lake - CLV Group

Shannon was amazing with answering every question we had, helped us every step of the way through the process of getting our apartment! Great building with great staff.

Shannon Jackson was great to deal with and we had a very pleasant experience her. Thanks a lot.

Recently searching for home to stay in St. Catharines. Very impressive of Ms. Shannon Jackson's strong supports, always quick response for any questions or any assistance needed from her at any time even if her late night. She is people-caring with patience, respects and cooperations to get things done at timely manner always. Excellent job Shannon! Highly appreciate!

Shannon professional in his field! Everything is clear, concise and without delay! I was very lucky that she worked with me! Shannon you're the best!

In our search for a new home, our leasing agent Shayan has been fantastic every step of the way. Shayan was friendly and professional, answered our questions, and promptly communicated with us. The building is very clean, all of the units we looked at were very nice, and the tenants seemed very friendly. We are looking forward to making this our new home!

Shannon is the best! I first looked with her, but decides to keep looking but everyone else out there didn’t care at all to even try to find us a place. So we went back to Shannon and Cvl group, and it was spectacular. She found us a nice place and Always treated politely and respectfully.

Thank you!

The cleaners are amazing. They are always on top of everything and the building is always spotless.

My one issue with this building was with maintenance of my unit. When i first got to the building, they were quick at responding and fixing things. However, after about 6 months, I started to have a major issue. I contacted them over 3 times over a 7 month period and they never addressed the concern. I moved out after this issue and will never go back.

It is very upsetting that they charge you a crazy amount for rent, plus personal parking, guest parking, and laundry on top of that, but arent willing to uphold their end of the contract when it comes to maintenance.

We leased our apartment in December 2022. Our leasing agent Mikaela was super helpful, she showed us a few places and answered every question we had and was there for us whenever we called. {witch was often}
Maggie also went out of her way to help us through the moving process and helped with other things after moving in. { we miss the Office} After the office moved Shannon has been there for us.
Elizabeth and Barry have also been very helpful. Her cheerful disposition makes everyone smile, and Barry is excellent at his job and willing to help in any way he can.

This is the worst management company I have ever met! When I moved in at the appointed time, the unit wasn't ready at all. The room was very dirty! There were no indoor laundry facilities or blinders as promised, and there was a big hole in the kitchen wall! Worst of all, no heat in the winter for a week! My child and I could not sleep at night because of the cold, both caught a bad cold!

After I gave review on maps, they played dumb. Instead of honestly admitting the fault, they blamed me. They denied knowledge of the matter and blame me for not informing them in time, even implied I lied! How can they sleep at night lying like that? I tried to upload more evidence but somehow only some showed up. But I have shown enough evidence to them, yet they still lied with innocent face!