7-Eleven

Very rude employees. Woman was yelling do I want to eat when I was already buying something, could not get out of there fast enough.

I got unprofessional bad customer service by the yonge short guy (staff) today 22 November 2023 around 5: 00pm.

When Partibhan was the supervisor here, the store felt welcoming and the staff were friendly. Unfortunately, the staff here are lacking in customer care. It appears a staff member (who drives a white Lexus),  drove across the Tim Horton's lot directly to the 7-Eleven lot (which is illegal) and almost hit my 81-year-old grandmother who uses a walker for mobility. We tried to navigate around him while he continued to reverse into a parking spot which 2 staff members were waiting right beside. Perhaps he is the supervisor as they removed an orange cone and were both waiting for him to park. I looked directly at him to gain his attention and told him off multiple times. I know I shouldn't have shouted the things I did but he stopped his car after that which is what mattered. I still wanted to report this incident as I live in High Park and this 7-Eleven is surrounded by older adult retirement homes.

I have loved coming to this location since I was a little girl and am disappointed with this situation. It was dangerous.

We decided not to go in after this interaction.

Worst 7-Eleven around! Never get food from here! Every time I order Uber eats with them the order is wrong! How is this possible? I’ve let it slide too many times without posting a review until now.

This time I ordered a slurpee and it was missing and I ordered all regular wings and they come all buffalo chicken. Why even bother looking at orders if all your staff clearly does is throw random things in a bag. It’s close enough right?

Then they don’t confirm the order items before sending it off to the delivery person! How hard is it to double check?

BUYER BEWARE! NEVER GRAB FROM THIS 7-ELEVEN!

Advice to owner: For God’s sake implement some basic operational controls for your store. Such as maybe reconciling order items before sending them out? Pretty high risk area if you ask me.

Store says open 24hrs walked up to the door at 855pm doors were locked employee let someone out I asked if they are closed. She pointed to the other employee and closed the door in my face no answer to my question? So I guess it’s not 24 hrs?

The employees are incredibly rude and clearly have zero training. Be prepared to be given the wrong item youre asking for and have them blame you and say that you asked for it. You are all adults, learn how to take ownership.

Im very upset with 7-11. Your coffee is extremely strong. When i go to other 7-11s their coffee is Awesome. So why is it this location?

Used to be a frequent shopper until I discovered the "points program" is a hack you can't even sign into to redeem and I started looking at my receipts and found out these crooks were overcharging me, sometimes even by DOLLARS.

Horrible. Stay away!

If you don’t have the item I am ordering from Uber eats, cancel the order instead of accepting it and then sending the wrong items

I ordered 2 tubs of ice cream. 1 was the fudge Ben and Jerry’s and the other was chocolate Häagen-Daz and they managed to mess that up and send two tubs that I didn’t order. Very weird too, as the vanilla ice cream I got wasn’t even an option to order from through the Uber eats app.

If they can’t go to the freezer and properly choose 2 products I purchased i think it’s fair to say that you shouldn’t Uber eats anything from this location.