08 December 2023 23:57
Aaron. A looks after all my pest control needs and is very professional and knowledgeable. I highly recommend Aaron A as a technician with Abell pest control.
05 December 2023 5:40
The service techs have always been very professional and attentive to any concerns. They have made themselves available even when it was not a monthly maintenance check.
Should anyone ask for pest control, I would be sure to recommend Abell.
Derek Pacella is presently our Service Provider and has always went above and beyond in dealing with any issues that have arose.
11 September 2023 19:22
I have the annual plan and they are so responsive and so, so, so, no fuss when it comes to service calls. Sam called me personally to schedule an appt and asked me questions about my concerns. The best is the report that comes the same day, so if I’m not at the property I appreciate being able to read all notes.
03 September 2023 3:11
I had a large wasp nest that got into a wall of my home causing wasps to enter my living space it was horrible the techs here in Orangeville were amazing lots of support and advice came back 3 times then even sealed up the problem area so happy I chose this company thanks so much Kyle and Abdul
01 September 2023 10:45
Abell pest control came to my new residence and promptly took care of the pest problem I found. After the first visit I stopped seeing the pests and a few weeks later they followed up with another visit just to be sure. Highly recommend!
21 August 2023 11:30
We’ve been using abell pest control for over 20 years and they are fantastic!
We’ve had different technicians throughout the years and all have been very helpful knowledgeable and professional!
12 June 2023 7:01
Fantastic customer service. Jaye is thorough and professional. They look after my monthly inspections and maintenance. I would highly recommend Abell Pest Control
10 May 2023 7:40
Arron takes care of my grandmother’s bait stations here in Barrie she said he’s professional and does a great job
27 April 2023 22:36
Derek. P did a very professional job on my place, he is very nice and kind will answer any question you have.highly recommended. Thank You Derek.
26 April 2023 22:35
Aaron A.is very professional and ensures timely service every month. Keep up the good work.
24 April 2023 13:46
Jen was amazing! Always took the time to look around where mice were getting in and explained what she was doing to get rid of the situation. She always called in advance when coming and was very prompt! So happy with service and will let friends and family know. Thanks 10 /10
07 April 2023 2:40
Aaron A was quick to remove a pesky wasp nest from my clients home. He was very polite with my client and he took the time to explain how they got there in the first place and how to avoid them in the future. Would definitely recommend Abell and Aaron A to all my clients!
05 April 2023 23:53
Abell can always be relied upon to provide a good effective service. Their staff are always friendly and happy to be here.
04 April 2023 22:48
Aaron S.is our Pest control specialist and he is great! Very thorough and professional. He is very friendly and should receive a raise!
24 March 2023 22:29
Aaron A is our route manager! He does an excellent job with his work! Always very polite and friendly! And always approach’s with a genuine smile!
Always on time and never had a problem with him or his work! 5/5 for Aaron A
14 March 2023 6:12
We recently switched to Abell Pest Control and we have seen nothing but positive results. Aaron S is so attentive to his work and does his best to always go above and beyond. I have nothing but great things to say about Aaron S and Abell Pest Control. Thank you!
05 February 2023 12:22
I’m not a person to write a review but I think is important and helpful to other people to do it
I’m just impressed how effective is to use a professional service
I had cockroaches invasion in my home
I tried to kill them by myself and I did some but the problem is with these kind of bugs is just impossible to exterminate all of them
I had for some months these creatures
I wanted to avoid to spend money but it was necessary, after I called many companies I decided to do with Abells Pest control they were the more affordable for me just in one visite the exterminate all of them. I waited 3 weeks to see if I see cockroaches they did a good job not cockroaches anymore
Thank you to take out a big headache from me
15 December 2021 0:54
We have used Abell for over 10 years. Ted always provides great service. He's professional yet friendly and addresses any concerns quickly. Highly recommend!
14 December 2021 0:29
Im thrilled with the outstanding service I received from this company. And how pleased I was with all aspects of their service, from Sara the phone rep as well as both Mike & Craig for their on site professionalism. Listening intently to where the problem was most extreme. Hopefully the earwigs will no longer be a problem. If so, I will definitely use them again in the future as well as recommend them to family, friends and anyone who is looking for a reputable extermination service.
Thank you.
J. G.
11 December 2021 3:12
Just a quick message to send you some feedback on your technician Aaron. He came to my house last week to set up some mice traps, and his service was purely excellent: from his professionalism, to his politeness AND thoroughness to inspect the house inside and outside.

He left the house giving me the peace of mind I so needed, and I had to let you know about the fantastic job he did.

Be assured I will recommend your company to any of my friends, should they experience mice issues.
10 December 2021 0:19
Sometimes you find you have unwanted guests in your home. This can be a very upsetting and panic stricken time, this can quickly lead to mental and phyisical health effects. I reached out to Abell and connected with Lucie who was the most wonderful customer service person. We were initially given some outdated instructions from the property owner on how to prep the property for treatment. It was overwhelming. The individual would not have been able to facilitate this on our own. Very quickly Lucie assured me that there were new instructions, much less daunting. She was right! The unit was treated and the resident returned and is "guest" free. Abell is there to solve your problems quickly and professionally. Considering the circumstances this was the most positive outcome we could ask for.
07 December 2021 18:00
Tyler is the best! He listened to our concerns, provided a thorough/detailed inspection and was very knowledgeable.

He created a great action plan to tackle our rodents and provided us with follow up appointments to track/monitor the progress.

We have hired 2 exterminators before him, however, he has demonstrated superior expert skills, and also cares to take the time to provide you with quality service!
03 December 2021 4:45
We have been using Abel for several years now.
When we moved away from the city we contacted the local Abel and have now been using them for a few years
Always very professional, punctual and diligent in their work
29 November 2021 1:16
Abell customer service and knowledge using effective products was exceptional! The staff were great, very informative on the treatment plan and able to service our rental property within a day of calling.
After learning the services provided by another company I had used twice already for the same issue were antiquated I am so happy to know I have found a company that truly understands pest removal and urgency. Thank you!
25 November 2021 3:40
Ted is conscientious, thorough, and trustworthy in our home. I trust that your products are safe and effective. But most significantly, the person on the phone and the person who shows up at our home, are our experience of Abell. Both have been excellent.
20 November 2021 1:30
Very professional and super friendly. Our service rep tailored our preventative measures to suite our business needs as requested.
19 November 2021 0:44
Have used this company for several years and the previous tech took good care of my apartments. Since the change of our regular man things have not really been the same. Charges for inspections when they never use to be, and then call them up for warrantee work on bed bug treatment and they just are not interested in keeping a customer that they have had for over 7 years. Even after I've done thousands in business with them. I guess Darryl who is the regional supervisor and did the spray out of the unit for bed bugs are really not interested in standing up for their service they provided. I'm now using a different outfit that appreciates keeping their customers. I would recommend TK in Orillia.
18 November 2021 20:15
Jackie is awesome! She’s always such a professional and a kind, compassionate and caring person. So happy she was our tech.
08 November 2021 12:15
The technician who services our place is exceptionally good: he informs us the night before of the narrow window when expects to arrive, has always arrived on time, looks and acts like a professional, is consistent every visit, tells us clearly and directly what we can do to avoid pests, identifies any issues, sprays quickly and efficiently, answers any questions, and is obviously very knowledgable about every aspect of the industry. He is no rookie. Shocking in this day and age, we have had the same technician year in and year out since we started with Abell some 12 years ago. I don't see how it could be better. Kudos to "DAVE. "
07 November 2021 14:25
The rep from your compnay was very professional, punctual, reliable, friendly and very easy to work with. I give her 10 Star instead of 5 stars.
03 November 2021 19:25
Loved the idea of a home protection program. The technician was great. I foresaw a long business relationship with This company in Barrie. Then, the poor customer service came. I called and left a message July 27… no call back. I called again July 28… spoke to someone who guaranteed a call back that day… no call back. I called again July 30, spoke to someone again who promised a call back saying she couldn’t get in touch with the technician. Then she said, let me just book your service after confirming ‘ants’ was covered in my plan. As she was speaking, she noted something about her connection and then dropped the call. She had just confirmed my account and phone number but would she call me back? Nope. So I call again and spoke to someone different who clearly had little in the way of personal touch or service training. She then advised I would get a call back shortly. Nope. Then the long weekend happens. I finally get a call back fro Sarah on August 3…. Sarah is pleasant and is first to apologize for my frustrations. She books me for the ‘ant’ treatment for Aug 19… I hen advises that my plan expired Aug 1… so she will have to bill for plan renewal before they can do the treatment. So, let me get this straight. I have a protection plan that covers an ‘ant’ emergency. Yes. I called multiple times about the emergency while covered. Yes. But because you are busy, and the appointment would be after Aug 1, I’m not covered? Yes. Wow. That’s convenient. When signing up, they tell you how responsive they are… if you have an emergency, just call and we will be right out to fix it. I advised Sarah that this was not acceptable and gave Abell Pest Control a chance to do the right thing or lose my business. Sarah advised the best she could do would be to see if we can get an earlier appointment… but it would not be covered. I asked to cancel my plan. She did. Done. Customer gone elsewhere. Crazy business model… I have no problem renewing my plan but it was the principle of not honouring coverage when the emergency and calls were while I was covered. Other than that experience, I actually was happy with them. But service rules above all else for this customer.

Update: Received a call from Barrie branch. Very pleasant and professional customer retention call. I wish such offerings had been made while I was still a customer. I appreciated the follow-up. The person I spoke with would have retained me if it were her I had dealt with originally.
03 November 2021 4:11
Jamie is a very pleasant guy to work with, very responsive, flexible and always on time. He is professional and has a big knowledge. Great with tenants.
We highly recommend Abell for al your pest control needs.
Thanks Jamie for a job well done.
24 October 2021 9:02
Abell has been providing us with a unique sanitizing service that has given us peace of mind during the pandemic. Darryl and the team in Barrie are always a pleasure to work with, helpful and accommodating. I would highly recommend their exceptional services!
22 October 2021 16:27
I had unfortunately been bitten by a black legged tick on my own property & wanted to take some professional actions to help reduce the risk of another bite. Luckily after lab testing ‘my tick’ didn’t carry Lyme disease or any of the other diseases they are known to transmit. One point I learned from the tech was that we were not keeping the grassy area in the rear of the property mowed enough. The tall grass was an ideal environment for the ticks.
21 October 2021 1:46
Just wanted to complement Darryl on his extremely prompt response to our bird in distress call and on a Sunday morning too! Rooftop rescue complete and bird has been released. Would highly recommend Abell Pest Control Barrie.
24 November 2020 11:55
Awesome will use Abel for all of my bugs, rodents snd mosquito services.
Aaron Segin is the best representative he is punctual, very thoughtful of my property, very professional and is observant of the covid rules.he is a definite asset to the company.

This is his second visit in two weeks, I would give him the same review for his last visit, but I missed the opportunity.
Thank you, Abel and Aaron!

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