Access Storage - St Thomas (Self-Serve)
5 reviews 101 Harper Rd, St Thomas, ON +1 226-455-1333 www.accessstorage.ca/en/self-storage/st-thomas suggest an edit
16 November 2023 13:45
Renting a storage locker was not something I've ever had to do before. The staff made the process very simple explaining the process efficiently, making sure I fully understood everything. The free month they offered really helped as well! The office was clean, they offer different size lockers, and the staff are all super friendly and welcoming. I highly recommend Access Storage for all your storage needs!
Andrea Jeffery
Andrea Jeffery
18 October 2023 23:23
Pleasant and professional staff and my belongings were always safe and secure.
27 September 2018 8:35
Had a really bad experience renting here in st Thomas because the main office is located in London.
I had set up an appointment to get a unit and the manager never showed up. Specifially told me that if I was gonna be late to call and they didn't even show up at all!
Was a joke trying to get a hold of someone. It was winter and the doorway wasn't shoveled or salted and miserable. Waiting for my unit and someone to take my money!
The poor girl on the phone didn't know what to do so she did her best and I thank her for that but what a mess that was.
Another thing that really bugs me is the MASSIVE speed bump you have to drive over to get in and out. What's the point of this? I have a loaded vehicle and you want me to cross over a massive hump. Really annoying.
Payments are messed up also. Payments were made and when I came to get some stuff out, they had it locked up. I called and they told me that payment was received but they couldn't make it out to take the lock off. Ummmm I need my tools for work. If we paid $100 they would come out to take the lock off now.
I'll cut it off for cheaper, just saying.
Done with this place
The only good thing is that you don't need a credit card, only place in st Thomas that doesn't take one, so you are kind of at their whim
I had set up an appointment to get a unit and the manager never showed up. Specifially told me that if I was gonna be late to call and they didn't even show up at all!
Was a joke trying to get a hold of someone. It was winter and the doorway wasn't shoveled or salted and miserable. Waiting for my unit and someone to take my money!
The poor girl on the phone didn't know what to do so she did her best and I thank her for that but what a mess that was.
Another thing that really bugs me is the MASSIVE speed bump you have to drive over to get in and out. What's the point of this? I have a loaded vehicle and you want me to cross over a massive hump. Really annoying.
Payments are messed up also. Payments were made and when I came to get some stuff out, they had it locked up. I called and they told me that payment was received but they couldn't make it out to take the lock off. Ummmm I need my tools for work. If we paid $100 they would come out to take the lock off now.
I'll cut it off for cheaper, just saying.
Done with this place
The only good thing is that you don't need a credit card, only place in st Thomas that doesn't take one, so you are kind of at their whim
12 August 2018 4:12
Very convenient. Easy to use and set up account. Very happy with the whole process.
06 May 2018 11:31
Clean storage areas and helpful staff. We had a small problem with the numbers I had to get in the gate but all was taken care of quickly as possible. Would definitely recommend!