31 August 2023 10:26
Update: I contacted them as they requested and they haven't even replied to my email. Horrible customer service on top of everything else.

Stay away! Save your money and your possessions!

I had an outdoor access unit here for 8+ years. Everything seemed OK until it came time to move out and the Movers discovered couches near the back had been destroyed by mice (chewed, stuffing torn out, feces everywhere) and dead cockroaches were visible on most furniture and the floor.

I certainly didn't bring vermin onto the premises. But there is a simple metal grate at the very top of the mutual wall between units, so the roaches and mice can pass easily between units or come in from the nearby field.

The Regional Manager and office staff claim they are not liable for any damage. The insurance fee that they add to your monthly bill doesn't cover the damages either. Current renters, read your policy carefully! I wish I had.

I rented additional storage elsewhere for 3 months and my belongings were pristine.

So having paid thousands over the years to store there, I have thousands of dollars of furniture & belongings that are ruined.

If you value your possessions enough to keep them, store them somewhere else.
02 August 2023 0:58
Great local service! The management was excellent at listening to my concerns & assisting! Thank you to all especially Pierce & Grant!
14 July 2023 11:04
Pearce was extra helpful and resourceful. He comes highly recommended to other people in need of storage.
19 June 2023 7:20
Excellent customer service. It was very easy to reserve online and then secure the unit over phone and email.
07 June 2023 21:10
We've stored our travel trailer here for the last year. When it came time to sell our trailer Pearce was kind enough to arrange for snow removal as there were large snowbanks that formed in front of our space. Pearce was extremely helpful and responsive since day one and I highly recommend this storage facility to anyone in the Durham region!
27 March 2023 6:53
Pearce helped us to set up and sort details for storage of our things after a cross country move. Everything was seamless. Moving is stressful. Storage was not. I would recommend this location and Pearce in particular. To any and all that want a stress free experience. Thanks again Pearce!
18 March 2023 0:42
Pearce was excellent to work with. Very helpful and made the move in process simple and painless. Unit is clean and well kept.
09 February 2023 9:19
We have a small storage unit here to keep donated furniture for people who need it when they move into a new apartment. The units are clean, the staff are friendly and courteous. We appreciate all that Access Stroage and their staff do for small organizations like ours!
07 January 2023 9:14
I stored content at Access Storage during a renovtion. Nothing but great things to say about Irene and Pierce. Would recommend this place to anyone.
06 December 2022 19:10
Pearce was excellent at informing me with all Access can do for me and set me up very easily.
30 October 2022 11:00
Fantastic experience on all accounts! Pearce was beyond patient and so very helpful while I was asking many questions, providing very useful advice. The facility is very clean and secure. Keep up the great job!
26 October 2022 2:47
Pearce Schneider was a pleasure to deal with! They have Fantastic service, and he is a true gentleman.
12 October 2022 8:55
I've been a client for over a year now. Facility is well-maintained. Gated access is nice.
14 June 2022 16:32
Access Uxbridge (Coppins Corners) has provided a very clean and well maintained property for my vintage boat the past two winters. Pearce is very helpful, friendly, and happy to accommodate his customers. I will be back for sure.
13 June 2022 23:52
I have passed this place loads of times but when I really needed a place to store my rather long (38') RV Pearce not only returned my call but also suggested a time to store as well as helped me locate the spot & back into. I live most of the time in Uxbridge so a 10 minute ride to check up on the unit was a breeze. After 7 months of continuous storage I drove the unit away & it looked the same as the day I parked it. A very safe & secure storage facility. Thanks to all who assisted.
22 February 2022 7:00
It was quite an easy process getting a much needed storage unit for my daughter. Thank you Pearce and all those that made it possible. All ready to move things in when ready!
23 January 2022 13:26
Very helpful and easy to work with! I had a storage unit with 10 minutes, and a few good laughs during the conversation. Highly recommended.
20 July 2021 17:26
Pierce went above and beyond to help me out! He worked past his shift to help me out! Very clean and organized facility. I was highly impressed with my experience!
07 July 2021 17:51
Reliable, safe, dry, conveniently located to Uxbridge and secure. Staff is always friendly and helpful.
05 July 2021 3:46
Access Storage in Uxbridge has been awesome with assisting our Family with our storage needs during our moving process. A big shout out to Pearce @ Access Uxbridge for his professionalism and proficiency at getting units for our Family. He was simply amazing. The Ritchie Family
31 May 2021 12:26
Pearce was so helpful and friendly when I called to inquire about availability and pricing. Wonderful customer service.

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