Access Storage - Emeryville (Self-Serve)

We went to the office at the last minute to rent a storage unit. Diana and Susan were kind enough to let us in even though they were just about to leave for the day. They took the time to set us up with a storage unit and thorpughly explained how everything works. We were very pleased with their service. Many thanks again Diana and Susan.

Had a great experience with them. I felt safe and comfortable when I went in and out of there. Great location, great storage space, and convenient. I would buy their locks that they provide (cheaper than your average store when i went looking for a good one like they had) very friendly. If i ever need to use a storage unit, they would be my go to.

Communication with "call centre" was pleasant and friendly. How ever after booking a space for my RV, communication was dodgy. Given that I don't live in Windsor (BC!) It was confusing as to where the storage facility was and the office building. I had my RV towed to the office which I thought was the storage facility. And because my RV was stolen, it arrived without plates. The staff denied my rental contract which left me in a bind and desperately tried to have it towed again. They should be ashamed of themselves for not helping someone in a stressful situation and they had zero empathy. I take full responsibility for my error but seriously Access Storage, not played well. You should be embarrassed!

I have spoken with Susan - she was very pleasant! Her friendly demeanor and helpfulness makes experiences enjoyable and smooth. I would highly recommend her assistance to others.

Hello, I called a few days ago and wanted to know more information about prices and locations… and this gentleman explained everything step by step. He was very informative. Great experience! Would highly recommend. Thank you access shortage for all your help:)

Overall great experience. My project has moved and now I rented an Access Storage unit in that community as well.thanks.

Awesome service, reply to emails and phone calls quickly
always willing to answer your questions and concerns