Access Storage - Mississauga East

Excellent service.

They have great staff members. Joy (the manager) and Bongie are simply amazing people.

Every time I needed help, they promptly replied to my questions and emails. I felt heard.

Highly recommended!

Great management. Joy (the manager) is extremely understanding and was able to help me during the moving and selling of my home.

She was able to provide me multiple solutions and great recommendations. Joy went over and above to help my dad and I and was knowledgeable about how the access storage facility system works.

I can confidently say this is the best storage unit facility out of the half dozen I’ve dealt with. It’s clean, well lit and the other customers are nice aswell.

The two ladies at the front are amazing. They answered all my questions and gave me a remarkable experience that I won't forget. I would strongly recommend this location because they are just wonderful. Great people and great customer service. Thanks Ladies, especially you too Bondi.

I was moving last minute to a condo and needing to put my stuff into a storage locker and Access came in clutch. This facility was clean, the workers were amazing, and my overall experience was flawless. Special shout-out to Joy for all of your assistance in answering my questions, and consistently finding solutions for me. Thank you!

Great service! The receptionists were so helpful and kind. Location is near by 427 and Dundas, so easy to access anytime. Storage units were nice and clean. Excellent!

Very professional and very nice. Staff is amazing. I will do business with them again if I need storage

Super clean facility. Boggie was extremely helpful, she took the time to show me around the different units. I decided to get a parking spot and another unit shortly. Thank you for you time and being so helpful and polite!

Since new owners have taken over, the place has gone downhill. First issue was raising rates without advising. I was told I had to pay insurance or prove that I had insurance to cover contents. I refused to do so as the contents were a students second hand furniture. When we went to the locker to move we discovered our access code had been changed. Could not find our key so wanted to cut lock off. We were told we would have to come back next week when a manager was on site as they had no tools. We went to Home Depot and simply bought some bolt cutters. When we got into the locker we discovered mice and subsequently saw roaches. We had to go to the office to ask about cutting the lock and the door was locked. Knocked, attendant said “oh, is it locked? ” You would think she would then unlock it. When we returned to the office 1/2 hour later we discovered it was still locked. Knocked again. Told her we were giving notice on the locker and she said we only needed to give 2 days. A week later we realized we needed 2 more days. Called to advise and was told I had to renew for another week. After a week we felt we needed more time and was told I couldn’t extend lease. Really? You don’t want my money? Also on our first visit after spending 2 hours loading preparing to leave, needed to use the washroom. Again, locked. So me, a 63 year old grandmother, squatted in the parking lot to pee. Another annoyance - it would be great if the doors stayed open longer. You can barely get the cart out before they close and lock behind you, necessitating inputting the code again and again.

Been using their storage for years now and I must say their excellent customer service is what makes me choose them over others.

Jyoti was really helpful, hepled us throughout the process of getting us a unit which suits the best for us!

Best service. Jyotika who is the manager working at front is cooperative and know clients needs and provide solutions accordingly.

Nice and clean facility. Amazing staff and always ready to answer our questions. Good job Bongie and Joy. Keep up the good work

Jyotika is the best person to contact at this location! She made the process very smooth for entire time!

Management not responsible.

My wife and I stuck at the gate in cold winter while the ACCESS CODE FAILED TO WORK. Same thing happened to another customer behind us. We’ve waited for hours to figure it out because whoever manages it didn’t answer the phone until we tried like 10 times.
When I ask whether there will be anything to compensate because it indeed caused a lot of trouble, they said no.