12 April 2023 6:31
Our furnace stopped working. Nakeem or Nakim (sorry if I misspelled) came in and fixed quickly - he was great and very professional, highly recommended! James was also very quick in responding. Thank you very much guys!
28 January 2023 6:59
Called Accuserve for a regular boiler maintenance. The receptionist said that if someone comes to maintain the boiler, they will not check if a valve is working (needs to lift a lever on/off). They would have to come back and charge a diagnostic fee!
17 December 2022 2:55
Much thanks to Daniel for his efficient services. It is clear that he is a well-organized and a passionate worker. Highly recommend his professional efforts as he is capable of performing his tasks on time, while also ensuring safety protocols. A well-trained, honest man with great communication skills.
12 December 2022 6:35
Perfect! The technician was on time, quick, courteous and clean. The phone service was fast and responsive.
11 November 2022 10:08
Daniel was very courteous and knowledgable about his job. He has come to our home on three occasions for our AC, furnace and tankless water heater. Im happy when it is him that shows up.
12 September 2022 15:28
Kwame came by and figured out the problem with both our Navien boiler and our air handler quickly and did the repairs in a timely manner. Great tech and a great company. We've been using them for 7 years now and they are a top notch group. I'm always happy to refer them to anyone who is looking for a HVAC company.
29 August 2022 0:49
Really excellent service from providing the quote to the finish of the installation. We will use them when needed in the future.
15 March 2022 23:01
We had a great experience with your team. Had to replace our hot water tank and AccuServ was professional, quick, efficient and very clean; a great value.
10 March 2022 11:47
I'm giving 2 stars only cause they were responsive and sent someone within a couple of hours after a 8pm call on a -13 (-28 with windchill) night. Technician looked over my furnace and diagnosed it as the Motherboard needed to be replaced. I know to replace the motherboard isn't a cheap fix plus I actually had it replaced this passed summer so decided to get a second opinion. So went with no heat for another 15hrs before I could get another company to come. But within 5 mins of arriving they had me up and running with heat again. Was only a Lose Flame sensor wire! So I'm happy I waited for a second opinion but I did e-mail AccuServ since and Never heard back from them still. So I guess I just have to bite $190 for a wrong diagnostics.
09 March 2022 3:35
Thank you to Amanda and Daniel. They were both wonderful to deal with through our ordeal with finding a part for an old furnace. Our home is again a comfortable warm house. Top notch customer service!
26 February 2022 18:47
Charlie came to fix our AC and did a great job. He was professional, transparent and very quick. Would definitely recommend.
20 February 2022 15:38
James came over to help us out today, from the first phone call to the receptionist to meeting James I was impressed. Very knowledgeable, very nice and made a not so good day much better. Highly recommend.
09 February 2022 5:04
This company is excellent. If it were out of 100 they would get 95%. Flexibility and customer service top notch. Repair service thorough and competent. The only problem i had was being charged 2 service calls for one visit. However, given the amount of time spent investigating and completing the services required, it was not too much to pay.
It is worth noting that all of the major heating appliance firms do the same or worse.
17 November 2021 19:41
I had servicepeople from Accuserv come in a few years back and once recently. At both times, I was impressed by the work. They were friendly, polite and professional. They explained what they were doing clearly and offered advice on how to keep our air passages functioning optimally. I did not get the feeling that they were doing something that I didn't understand. One of the two persons fixed a problem with the construction of our furnace at no extra charge.
15 October 2021 18:25
Vlad is very knowledgeable and spends time explaining differences between AC brands and ratings. He keeps the customer's needs in mind when presenting options and gives you the best value for your money. The installation crew are on time, efficient and cleans up before leaving the site. Very good company and professional team overall.
07 October 2021 14:29
Our system presented a little difficulty, being a bit non-standard. We had an old style two wire thermostat that requires a 'common maker' device to connect our Ecobee thermostat. Kwame handled it professionally and had us up and running quickly.
18 August 2021 4:39
I had my old electric water heater tank removed and a gas one installed. Very friendly, responsive, professional, and the price was competitive. I would use the company again.
05 August 2021 10:25
All around great service. The attendant over the phone did her best to find me an appointment asap. Repair person showed up on time and provided diagnosis and options to move forward. New AC installed. ALL within 24 hrs! Thank you!
09 July 2021 5:59
Great company. We've been working with the AccuServe Team for 4 years (Furnace and A/C) and they always deliver great service.
29 June 2021 23:39
Excellent service every time. Aaron did an exceptional job troubleshooting a number of unexpected issues. Would definitely recommend.
28 June 2021 5:32
This guy was amazing. My AC unit is totally dead. He wasn’t able to fix it but he told me about my options and how to save the most money. I would absolutely use these guys again. He didn’t even charge me!
18 April 2021 22:28
They are very professional people. I had a new furnace and a new water heater installed because the old one broke down in the middle of the winter in February 2021. They came and installed them in one day even that they had to drill for the vent and intake pipes through a double brick wall. Very neat, clean and maximum installation quality.
Special mention to the dedication, professionalism and excellent customer care to: Vlad Valdes, on sales, The owner James, Installer, Ashok and his partner (both very knowledgeable and professional) and all the team that helped us restore the heat in the house so quickly. Thank you!
Yes, I recommend Accuserv heating and A/C

Muchas Gracias Vlad and James!
29 March 2021 6:26
AccuServ was referred to me by a friend when my furnace broke in the middle of winter. I reached out to them and was put in touch with Vlad, one of their consultants. Vlad is genuine and knowledgeable. He answered all my questions - there were many - and made a really bad day a little better. He fit me in at the end of his day (only a few hours after my call to AccuServ) to make sure I had heat as soon as possible. The installation team came the next day. They were punctual, polite, and even cleaned up the areas where they were working. The entire AccuServ team was kind and respectful. Truly exceptional service!
19 March 2021 5:13
Accuserv is professional and recommended. It is the only company that could send a technician for emergency service. The repair for my boiler heating system is done in reasonable time and bill.
14 March 2021 12:36
Big thanks to AccuServ. My furnace fan broke on Boxing Day and after some poking at it and wishing I realized I couldn't fix it myself. I called a couple of the bigger companies thinking they'd be more equipped and available to fix my problem on a holiday. No response! AccuServ to the rescue! They came out quick, diagnosed the problem, and fixed it the next day with a new part. Very thankful they were able to source the part, work on a holiday, and get my house back to toasty warm. Thanks again AccuServ!
20 January 2021 7:33
Our furnace broke down at the worst possible time, on Christmas day. AccuServ were able to come within couple hours after I made a call. After weighting our options, we’ve decided to replace the old furnace with new one. AccuServ were able to schedule the installation for very next day.
I’ve found them professional and friendly to deal with. They were very responsive, their team showed up on time and provided quick and clean installation.
19 January 2021 10:32
Our furnace went out (not a good thing in winter in Canada), and since Accuserv had done a great job on our AC a few years ago, I called them for the furnace. Since they couldn't schedule an install for a few days, they provided loaner space heaters to keep the house livable in the interim. Install was efficient, and smooth, and the new Ecobee smart thermostat is an added bonus. Who knew I would be able to control the furnace from my Apple Watch? Very pleased with the experience and end result.
23 April 2020 12:43
Alvin did our furnace service call this morning, identified our issue quickly, ordered the part and performed routine maintenance quickly, professionally and politely and explained each step to us.
11 April 2020 23:44
My heating stopping working and needed immediate attention. Called Accuserv (7PM Friday) to schedule an appointment. James was able to fit my emergency same evening. He and Alvin spent the evening fixing my problem. Both of them were professional, informative and pleasant. Their service was second to none. They fixed my problem during their visit and at a very affordable price. They left the area clear of any mess. Would highly recommend their services. Thank you both. I will use this company for future annual services and repairs.
11 April 2020 7:52
Alex came to our home to service our home furnace. He was on time for the appointment and was very professional. He was very knowledgeable. We also asked AccuServ to give us a quote for a home humidifier. Alex was very thourough and helpful explaining many options that would work for our home.
AccuServ is a great company and would recommend them to others.
28 March 2020 5:55
Alex was absolutely great. He quickly diagnosed the issue and resolved. Gave us really good advice above and beyond. Highly recommend.
20 March 2020 22:24
Top notch service and quality. Very pleased with whole experience. Furnace died on Boxing Day, new furnace installed the next day before dinner time. A+
20 March 2020 18:40
My furnace was very noisy & blowing cold air on a already cold Sunday morning in January. After checking some companies online, I decided to call AccuServ as they had several positive reviews. The technician Alex arrived within two hours & determined that the furnace motor had seized. He requested that his office order a new motor, & after obtaining one from a supplier, he returned the following day after picking it up. He installed it & my house was back to normal, nice & warm. Alex was professional, knowledgeable, & I am very happy with the service he provided. I am also happy to say that I will now be using AccuServ for all of my future Heating & Air Conditioning needs, & will refer them to all my family & friends!

Thank you again AccuServ, & Alex for a job very well done!

All the best!
05 March 2020 13:00
Alex was excellent! We had a gas fireplace that was taking forever to light and smelt like gas. Linda booked us an appointment right away and Alex showed up right on schedule. He diagnosed the issue really quickly, cleaned up the fireplace and now it works like new. They also test the area for potential leaks which was amazing for general piece of mind. Would recommend!
02 March 2020 23:57
I had my water heater serviced today, by the best technician I have ever
met, his name was ALEX, that says alot for your company.
Accuserv Heating and Air Conditioning is number one in my and my
neighbors opinion, thank you.
Gerry Gielisse and Phil Rosato
22 February 2020 15:33
Excellent service. Prompt polite and honest. I have used accuserv twice and both times, the technicians have been super nice and made sure to clean after themselves once they fixed my furnace.
17 February 2020 15:38
Alex Kubicki did a fantastic job on the yearly maintenance of our tankless water heater. He took the time to thoroughly explain the procedures while conducting the work in a professional manner.

I would highly recommend AccuServ Heating and AC.

Cheers Alex!
16 February 2020 1:23
Alex came and serviced our furnace and fireplace. He did a fantastic job and was thorough and efficient. He did a great job on our gas fireplace. It looks and works like new. Very pleasant to have as our technician. Thank you Alex!
04 February 2020 15:13
Great job. Total pros. Showed up on time, worked quickly and were all around nice guys. Very reasonable prices as well. Highly recommend.
28 January 2020 19:49
I called with a heating issue in December and they sent over Alvin who was great. He not only resolved the issue painlessly (I hadn’t changed the filter among other things), but he also made other useful recommendations. Definitely turned a one off into an ongoing relationship as I am now doing all of my servicing through AccuServ/Alvin.
27 January 2020 9:27
We cannot express our gratitude for the prompt, efficient and professional service that AccuServ provided to us!
On Friday afternoon I discovered that our hot water heater was leaking from the bottom significantly. As a mother of two young children, the thought of being without hot water for the weekend was daunting.
I called around to 4 companies, and spoke with Vlad at AccuServ. Not only was Vlad the most thorough in the quote process, but also offered the best price and warranty. In addition to this, Vlad worked closely with his team and arranged for Kwame & Alvin to come out on Saturday to replace the tank!
The installation by Kwame & Alvin was quickly done, ensuring all building codes were followed and they cleaned up after too! They also were very kind to my curious kiddos!
Our experience with the AccuServ team (Vlad, Lynn, Kwame and Alvin) has been beyond expectations. They have made lifetime clients of us. Thank you so much!

UPDATE Nov 2019 - I called with issues related to the humidifier on our furnace. Alex came out the very same day! He reviewed the situation and educated me on the optimal operations for the humidifier. He also made a recommendation to replace the lines, as the current configuration could have resulted in a leak. Thank you Alex!
21 January 2020 10:40
My experience with AccuServ has been great my combo boiler/water heater works well and save a lot of space. Alex who came today for the annual maintenance was on time, friendly and professional, just like everyone else at AccuServ that i have dealt with over the last few years. Kevin
12 January 2020 14:26
Alex was very knowledgeable and helpful. He addressed all of our concerns professionally and thoroughly. We would highly recommend AccuServ and Alex.
11 January 2020 6:40
Alex, who came by today to do the yearly maintenance was very polite and professional, he was thorough and explained everything he did, I highly recommend AccuServ, I was very happy with the service I received!
08 January 2020 22:03
The crew were very knowledgeable, careful and did a great job. Our project contact Vladimir provided knowledgeable and thoughtful guidance and his follow up and customer service was excellent. I would highly recommend them. GW
07 January 2020 8:28
Alex Kubicki is very friendly and knowledgeable at his craft I wouldn't mind if he is the annual service tech for our boiler unit navien
04 January 2020 5:10
Fantastic service. Very knowledgeable technicians and support staff. Extremely happy with our decision to use Accuserv to install our new furnace, tank-less water heart and air conditioning unit.
31 December 2019 3:29
Fantastic service. Alex resolved our fireplace issue, performed a comprehensive cleaning, and patiently walked me through everything I needed to know as a new fireplace owner. Furthermore he was prompt and polite. I will absolutely use Accuserv again - thanks, Alex!
30 November 2019 3:38
We had a lot issues with our combi unit that another company had installed. I called AccuServ to have one of their highly trained technicians diagnose what the other company had done. We decided to leave the other company and hire AccuServ to install a new unit for us. We are so grateful for Eric who installed our unit. He went above and beyond to ensure we received the best service and that we were happy with our unit. Eric is incredibly knowledgeable and we trust his work. Thank you for taking care of us!
05 September 2019 16:15
Alvin delivered prompt service. He quickly diagnosed the source of the problem and fixed it on the spot. He was friendly, patient and polite. Highly recommend.
25 August 2019 7:50
Great experience. Fast efficient and informative. All questions were answered succinctly and politely. Great disposition. Would definitely use again and recommend this service to others.
06 August 2019 20:35
I have had the Accuserv team out on a few occasions (Alvin, Alex, Vlad and another guy whose name I cannot recall at the moment). They have all be great to deal with. Very knowledgeable and took the time to explain options and costs, etc, so I could make an informed decision about what work to proceed with. I have been very pleased with each experience and will continue to use them for future HVAC jobs.
20 July 2019 4:01
AccuServ installed our new air conditioner a few years ago and most recently repaired a different component related to our indoor fan. This latest repair that was done for us was very much appreciated, as James stayed late to ensure the scheduled repair was finished. Their technicians have always been extremely polite and professional. I also appreciate that they take the time to explain technical HVAC issues in basic terms that I am able to understand. After having our air conditioner installed a few years ago, we also opted-in to have an annual a/c maintenance check through them. The admin at the office (Amanda) is also consistently polite and helpful. Great team and company all-around that consistently offers a quality service.
03 July 2019 22:33
I’ve used AccuServ to replace both my boiler and my Air Conditioning/Air Flow systems. They are easily the most professional service company I have EVER dealt with. Don’t hesitate to use these guys.
02 July 2019 23:02
AccuServ has been a trusted service for my small business. We have used them a handful of times and they are honest and very clearly have my best interests at the top of mind. We have a wall unit cooling and heating unit and every service AccuServ techs take their time to answer questions, show me maintenance best practices and clearly service the unit thoroughly. I would highly recommend and I plan on continuing using AccuServ.
20 June 2019 2:54
I have been dealing with AccuServ for years. Always a trusted source for inspecting and cleaning my air conditioners and furnaces on a yearly basis. Service technicians have never been late to an appointment and the prices fair. When a problem is discovered they are direct and honest about the situation.
19 June 2019 1:52
Just had our A/C service done by Alvin, it is part of our annual HVAC service plan. He was prompt.detail oriented and mindful of our property (avoided stepping on our flowers while working in the garden area and removed his shoes). Thank you and see you guys again when it is time to service the furnace and hot water tank.

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